Smiles Dental Bray
Information about Smiles Dental Bray
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: 10h-16h
Located close to the Mermaid County Wicklow Arts Centre and a short walk from Bray Promenade and beach, Smiles Dental Bray provides quality dental care for patients in Bray and throughout County Wicklow. The Bray dentist clinic offers general dentist check-ups, orthodontics and restorative dentistry including crowns and bridges, as well as a number of other dentist treatments. We also accept emergency appointments and PRSI cover, and have plenty of experience in treating nervous patients and those with dental anxiety in Bray. Smiles Dental Bray is open from Monday to Saturday, with extended opening hours available. There is pay and display parking nearby, and the dentist clinic is easily accessible by bus or by foot from the town centre.
Our comment from Best Dentists Club about Smiles Dental Bray:
Smiles Dental Bray is renowned for its friendly and professional service, consistently receiving praise from its clients. Many customers highlight their experiences with specific dentists, such as Greg and Justina, who are described as exceptional and highly skilled. The clinic excels in creating a comfortable atmosphere, particularly for nervous patients, ensuring all treatments are explained thoroughly and are as pain-free as possible.
Key highlights of Smiles Dental Bray include:
- Warm and accommodating staff: The reception team and dental professionals are noted for their attentiveness and kindness, making every visit pleasant.
- Efficient appointment management: Clients appreciate the timely service and smooth booking process.
- Expertise in various treatments: From routine check-ups to specialized procedures, the staff is well-trained and focused on patient care.
- Hygienic and welcoming environment: The clinic is kept spotless, which adds to the overall positive experience.
Overall, Smiles Dental Bray is highly recommended by its patients for providing high-quality dental care and ensuring a positive experience from start to finish.
Smiles Dental Bray: Reviews
Fantastic experience: Excellent .Very friendly and professional in all my dealings especially with my Dentist Gregg.Thanks Smiles.
Hi Marie Murray, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at Smiles Dental Bray and we look forward to seeing you again in the future.
Negative experience: I had a horrible experience with the service in terms of booking appointments. My second appointment regarding cleansing of gums to resolve the infection was booked on 5th june, 2025. It was confirmed the day before by the reception on a text message. When I went to the clinic, they said there was no record of my appointment and that the dentist is busy. They gave me another appointment on 9th june. The dentist only insisted me to book the appointment on 5th june and I specially took time off work for the second check up and he is not available. If they didn't have free slots, they should nit have booked my appointment for 5th june. Its not easy to take time off work every day and show up for the appointment. Extremely inconsiderate and unprofessional behavior shown by the staff.
Hi, thank you for your review. We’re sorry and disappointed to read your comments, as patient care is always our highest priority. We have spoken with the team member on duty and believe this to be a misunderstanding. We would be happy to speak with you to resolve any concerns you may have. Please contact us if you would like to discuss this further.
Fantastic experience: Very nice customer service. They will accommodate you any time, I’m very happy with treatment, no pain, fast and good. I definitely recommending them.
Fantastic experience: I have been attending smiles for many years. I moved from Bray 6 years ago and still make the 2 hour round trip for any dental work including 9 monthly cleans. Greg is my dentist and would not go anywhere else. The staff are always friendly and professional and would highly recommend smiles in Bray!!
Fantastic experience: Only my second visit but so impressed. Really lovely staff, quick and professional and put you at ease. Highly recommend Smiles Bray
Fantastic experience: Quickly rendered help, on this day. Polite and friendly staff. Competent doctor. Reasonable price. Recommended!!!!
Fantastic experience: Excellent doctor and his assistant Kristina. My 5 year old daughter goes there without tears and fear
Fantastic experience: Greg is the best dentist, I can’t recommend him enough.
Fantastic experience: Professional service and advice. Pleasure to deal with one of the doctors. Highly recommended
Thank you Sylwester for leaving a 5 star review.
Fantastic experience: In today for exam, cleaning and a filling. Very smooth and efficient as usual from start to finish.
Fantastic experience: I got a check-up and cleaning done by Camille. Camille was so helpful, careful and precise. Fantastic at what she does , thank you!
Hi Robert, thank you for taking the time to leave us this kind review. We are delighted to hear that you're happy with your experience at our practice. We’ll share your feedback with our whole team.
Fantastic experience: I’m a very nervous person when it comes to the dentist. I would recommend anyone that is nervous to go here great experiences really made me at ease . Thanks to Craig very professional and done a fantastic job with my teeth while keeping me so clam .
Fantastic experience: Brilliant
Negative experience: Stay well clear of this dr . He left my face in a right mess pulled teeth well to far back this was as st James's worth clinic I still had a tooth coming down and he never even knew about it no pray taken . Minimum care given even took braces off months early teeth rebounded n left with a small dental arch extremely disappointed with his work look out he works for another dentist now had to give 1 star to post this
Fantastic experience: I went here with very bad infection and have to say Fotis was so professional and had to go back for extraction and again he done a marvellous job. Would highly recommend. Great service.
Fantastic experience: Very professional and friendly service.
Fantastic experience: Excellent service.
Fantastic experience: Great dental check up with Isabella and Kristina. Very professional, amicable and caring. No over treatment and gained my trust. I would definitely highly recommend !
Fantastic experience: Very efficient and nice people, highly recommended
Fantastic experience: Very professional and friendly staff
Fantastic experience: Top notch! Top quality! Recommended.
Hi Brian F. Leahy, many thanks for your feedback. We’re so pleased to read your comments.
Fantastic experience: Great dentist. Nice environment. I'm a nervous patient but they set me at ease quickly. Highly recommended.
Thank you A D for taking the time to leave us this feedback. We’re really pleased to know that we were able to keep you calm and comfortable throughout your appointment. We understand how daunting dental appointments can be, so to know we helped you feel more relaxed throughout is wonderful. Many thanks, Smiles Dental Bray.
Positive experience: I found Izabela very friendly and makes you feel comfortable before and during the treatment. I would recommend Izabela.
Hello Kevin Kellaghan, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at Smiles Dental Bray. We look forward to seeing you again in the future.
Fantastic experience: Greg and the Team at Smiles Dental Bray are absolutely brilliant, I would give them six stars if I could.
Hi Donna, thank you for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at our practice and we look forward to seeing you again in the future.
Fantastic experience: I had an emergency appointment to sort out a broken tooth the day before I went on holidays and I was never so happy to get it sorted thank you so much
Thank you Catherine for leaving a 5 star review. We strive to give good service at Smiles Dental Bray. We hope you had a great holiday!
Fantastic experience: I loved it. No hidden fee and the procedure all smooth ❣️❤️
Hi Azizah, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Fui atendido de forma incrível do início ao fim, as duas recepcionistas foram muito atenciosas. Sobre a Dra. Camile Simione, é uma das melhores que ja me consultei, explica tudo que precisa ser feito e faz tudo com maestria, recomendo muito! I was treated incredibly well from start to finish, the two receptionists were very attentive. About Dr. Camile Simione, is one of the best I've ever seen, she explains everything that needs to be done and does everything with mastery, I highly recommend it!
Hi Arthur, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: I am very satisfied with their service. The staff are very professional and are passionate in their field. Two thumbs up
Hi Dara, thank you for taking the time to leave us this kind review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Extremely friendly staff and very professional
Thank you Mr Magoo for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again.
Fantastic experience: More information I will have on 25.04 when my crown will be done.
Thank you Mihael for leaving us a 5 star review. We'll see you on the 25th.
Fantastic experience: I Couldn't recommend Smiles Dental Bray enough. From the very helpful and friendly receptionists Rita, and the brilliant dentist Greg who looked after me in an emergency. Brilliant service from start to finish. I am someone who fears the dentist but I will certainly be going back here for the work I need done. Top class
Thank you Stephen for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: Greg thanks for today though but we'll worth it , I know long term it will make a big change , thanks for your re insuring Enjoy your holiday
Thank you Clare for leaving us a 5 star review. I'll pass on your message to Greg. We look forward to seeing you in the future.
Fantastic experience: Brilliant practice especially with very nervous patients. 10/10 They couldn't have been nicer & explained everything before & during. Would definitely recommend them.
Hi, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: Fantastic service and all the staff are very friendly and helpful, everything is clearly explained. I had an extraction today and while it can never be described as 'pleasant', Camile did a superb job, it was such a relaxed atmosphere....very professional. Would recommend Smiles Bray any time.
Hi Philip, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: I had my check up and deepclean last Friday with Greg.He always makes me feel at ease at every visit and explains everything that he is doing . Great service !
Hi Teresa, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Lovely and helpful staff, especially Angelina
Thank you Alina for leaving a 5 star review.
Fantastic experience: Very professional and quick service. Staff are excellent aswell, well worth a visit.
Hi Ian, thank you for taking the time to leave us a five-star review and feedback. We’re pleased that you were happy with your experience at our practice and we look forward to seeing you again in the future.
Fantastic experience: Excellent service. I saw Dr. Angelina for a cleaning, she is an awesome professional.
Hi Juliana, thank you for taking the time and leaving us a five star review. We’re pleased that you were happy with our service at our practice and we look forward to seeing you again in the future.
Fantastic experience: Excellent friendly service and extremely helpful and efficient.
Thank you Tash for taking the time to leave us a five star review. We’re pleased that you were happy with your experience at our practice and we look forward to seeing you again in the future.
Fantastic experience: The nicest experience i could get with a dentist The practitioner was Camile Simioni and would definitly recommand to anxious people She gave some really clear indications as well
Hi, thank you Floriane for taking the time to leave us a five-star review. We’re pleased that you were happy with your experience at our practice and we look forward to seeing you again in the future.
Fantastic experience: I was there today for tooth hygiene cleaning.Camille gave an excellent service.she is professional dental hygienist.and very friendly team there.
Thank you Xue for leaving us a 5-star review. Camille is one of our general dentists. I'm glad to hear that you were happy with our service. We look forward to seeing you in the future.
Fantastic experience: Had bridge work done with Greg. He was super. Gave detailed explanation of the process and I am delighted with them. I find Smiles in Bray are very client centred, efficient and all staff are lovely to deal with. Thanks again especially Greg.
Thank you Carmel for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: Great service, excellent with nervous patients
Thank you Oliver for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: My kids feel very comfortable visiting the dentists here, they're very friendly. Overall, it is a great service.
Thank you Sinead for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We strive to give good service at Smiles Dental Bray.
Fantastic experience: Emergency dental appointment. Fitted me in for which I was extremely grateful. Thanks Greg
Thank you May for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: Great service . Thanks.
Thank you Aidan for leaving a 5-star review. We strive to give good service at Smiles Dental Bray.
Fantastic experience: Nobody likes going to a dentist , but smiles make it as comfortable and quick as possible
Thank you James for taking your time and leaving a 5-star review. We're delighted to hear that you are happy with our service.
Fantastic experience: Smiles Bray offers an great service. I have had Izabela look after my teeth a couple of times and she is friendly, professional and does an amazing job all while keeping you the patient at ease. The office is spotlessly clean and all the staff are pleasant to talk with.
Thank you Brendan for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: Been coming here for more than ten years now. Perfect service as always from Izabela and team. Many thanks.
Thank you Kieran for leaving a 5-star review. We’re so pleased to read your comments.
Fantastic experience: Very happy
Thank you Niamh for leaving a 5-star review. We look forwarding to seeing you again.
Fantastic experience: Angelina is a most gentle and caring dentist. Very reassuring and explaines each ster of the procedure. I went in with a very painful dental infection and left with a smile. **********. 10 STARS!
Thank you Niall for giving us 10 stars on a 5-star review. We appreciate your positive feedback and we strive to give good service at Smiles Dental Bray.
Fantastic experience: Great experience, as always
Thank you Conor for leaving a 5 star review. We strive to give good service at Smiles Bray.
Fantastic experience: Went for a clean today in Smiles Bray. Angelina & Yvonne couldn't have been nicer. Highly recommend :)
Thank you Hannah for leaving a 5-star review. We strive to give good service at Smiles Bray.
Fantastic experience: I am very pleased with the treatment I received. Dr. Angelina is fantastic - excellent dentist and lovely to deal with. All staff are very professional and pleasant.
Thank you Cliona for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Have been to another Smiles surgery in the city centre which I wasn't as impressed with. A colleague recommended this one. I've been a couple of time now and I have been super impressed. I have quite a bit of trouble with my teeth due to other illnesses and I felt at ease explaining.
Thank you Taylor for leaving a 5 star review. We strive to give good service at Smiles Bray.
Fantastic experience: Super service staff are so friendly and a special thank u to Rita for sorting my appointment so fast highly recommend
Thank you Ger for leaving a 5 star review. Your kind words have been shared among staff.
Fantastic experience: Dr. Izabela Piotrowska -professional,nice and friendly...
Thank you Bartosz for leaving a 5 star review. Your kind words have been shared with Izabela and all other staff.
Fantastic experience: Receptionist Rita is always accommodating and all staff are always friendly and helpful. Dentist Greg is a great dentist and professional… best place to go
Thank you Miskel for leaving a 5-star review. We strive to give good service at Smiles Bray.
Fantastic experience: Highly recommend, specially dentist Angelina, she is great and very professional. The clinic is very well maintained.
Thank you Milena I for leaving a 5 star review. We strive to give good service at Bupa.
Fantastic experience: It didn't hurt at all :)
Thank you, Tomasz for leaving us a 5-star star review.
Fantastic experience: Really great service, highly reccomned the dentist that I went to see, other times had my teeth cleaned at my previous dentist in Dublin 14 and was quite a painful experience, both physically and on my pocket! At Smiles Bray, the dentist was so gentle, but at the same time very thorough and paid great attention to detail, all the while putting me at ease over worrying about my dental health. I will 100% be back to keep up with my dental schedule.
Thank you Simon for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: Great Experience, especially Dr. Izabela Piotrowska
Hi Othman, thank you for taking the time to leave us a 5 star review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: A consistently excellent experience from beginning to end and I've always had this experience over the years
Hi Aindreas, thank you for leaving us a 5 star review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Just left Smiles Bray with my teenage kid. Dentist Angelina was very professional. Excellent dentist and very calming for the nervous patient. Also a very reasonable fee and a same day apt was possible. Highly recommended
Thank you Ed for taking the time to leave us this kind review. We’re delighted to hear that you’re happy with the level of treatment and patient care your child received here with us. We’ll share your feedback with our whole team.
Fantastic experience: Just had my appointment with Greg this morning, highly recommended him made me feel so at ease because I was nervous. Thanks Greg.
Hi Paula, Thank you for taking the time to leave us this kind review. We’re delighted to hear that you and your family are so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: Fantastic experience recently. Highly refommend.
Thank you Mark for leaving a 5 star star review. We strive to give good service at Bupa.
Fantastic experience: Very friendly staff, comfortable environment
Hi Ken, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Great staff all around
Fantastic experience: always a good dentist, affordable and nearby
Fantastic experience: I had a very great experience with my treatment in Smiles Bray,thank you so much to Dentist Justina,she is absolutely amazing,so profesional,highly recomend. Giedre Sustaviciene
Negative experience: Been a patient for years but lack of attention and poor customer service drove me away. 7 painful days of delay in sending referral email that took 20min to do after numerous calls.
Negative experience: After being a client for years I can't give anything other than a 1 star. My last experience with Smiles was quite frankly shocking. To top it off on my last appointment I was left sitting over 30 minutes waiting on the dentist to arrive for my appointment(while the dentist who was already late phoned in to get the coffee order while I sit there wasting my working day!) In 10 years I was never was taken on time but that particular episode was ridiculous. The treatment I received was horrendous no real care given when I explained how much pain I was in after the filling. In fairness they seen me after I explained how much pain I was in but I was told that it was my fault for not closing down enough at the time of the filling which resulted in inflammation-fair enough- but then the following week I was in agony and I went back to what I expected to be an appointment but no just a prescription left with reception( it didn't work as now the tooth needed a root canal or to be pulled). In the end I went to another dentist as I was too annoyed to return. The staff on reception are fantastic and I would give them 5 stars for sure. I hate to write such a negative review but I feel it is warranted.
Negative experience: you are liars you said you took me 130 and I paid 180 euros shame I will never come to you again
Hello, thank you for your review. We take patient feedback seriously and would like to investigate your concerns. Please contact the practice directly on 003531 2745111 and ask to speak with the Practice Manager. Many thanks.
Fantastic experience: Second time going to see Justina she's absolutely amazing. No pain, if you have fear of needles she's the person to go to.
Negative experience: Got braces with smiles in bray and had a awful experience, braces were left on for nearly 5yrs with little or no care had 5min apps each month in which was told come back next month, aboustle joke that they didnt accept direct debts, girls at desk were so rude definitely would not recommend going there , my teeth are no were finished and had to just get braces removed other dentist cant belive they would remove in that situation, not to add but they cancelled apps at last min and would not been seen to for over a month! And last few weeks my dentist had left and got a new one that felt like he didnt want extra work loads!
Hi Amy, thank you for your feedback and we are sorry to read that you were not satisfied with your treatment here in Smiles Bray. Due to confidentiality reasons, I’m unable to go into detail here. I would be more than happy to discuss all the above with you in detail and will be in touch with you as soon as possible. Kind Regards, Tara Mc Donald, Practice Manager.
Negative experience: Was just in Smiles Bray. No member of staff was wearing a mask...literally talking to each other and walking around with no masks. How is this acceptable in healthcare?
Hi Mary, thank you for your feedback and I am sorry to hear you had a negative experience here with us. We take patient feedback seriously and would like to discuss this further. Please contact me via [email protected] and I will address your concerns directly. Many thanks.
Fantastic experience: I just finished my invisalign treatment and I cannot recommend smiles in bray enough especially Justina. She was a fantastic dentist and made me feel so at ease. Justina was contactable throughout the process and answered all my questions via email and in person. I really enjoyed how friendly the staff were, from the lovely ladies at reception to both Isabella and Justina and all the dental nurses, they were so lovely. They just made the whole experience so pleasurable. The practice was ran so efficiently I never had to wait more than a couple mins past my appointment time. I honestly couldn’t recommend enough Smiles Bray and all the staff at all.
Fantastic experience: I have just finished my Invisalign treatment with Smiles in Bray. I first visited Smiles in August 2020 in which I originally dealt with Tara on reception she gave me great advice and was so friendly and helpful during the whole process. My dentist Justina was so open and easy to communicate with during the 8 months of my treatment. I met with Justina once a month during my treatment and it was such a nice experience every month. I would highly recommend Smiles and Justina to anyone looking for any dental treatment but especially Invisalign. I couldnt be happier with my results and delighted I put my trust in Justina to work her magic.
Fantastic experience: Just finished my invisalign treatment with smiles Dental Bray, I am very pleased with the outcome in a very short period of time. Dr. Justina was very informative throughout the treatment plan and always gave best advice on any such changes that needed to be done along the way. I did not think my teeth were too bad but once I saw the before and after pics it would shock you the difference. Treatment time for me was approximately 20 weeks.
Fantastic experience: I just recently finished my Invisalign program with Smiles Dental in Bray and I can't believe the results! My dentist Justina was absolutely amazing from start to finish and transformed my smile in little over 6 months. The practice were very accommodating with payment plans, booking appointments and seeing you quickly. I only started going to this practice due to the braces package they offered but I realise now the abundance of other treatments available too and I wouldn't go anywhere else! There truly is no better time to get braces than during the pandemic when you're wearing a mask everywhere you go anyway- Silver linings! Huge thanks to all the staff!
Fantastic experience: No hesitation in giving Smiles Bray a 5/5. My dentist was Izabela Piotrowska and she was absolutely fantastic. I've very sensitive teeth and with her professionalism the whole procedure was completely painless. Thank you.
Negative experience: I've had 2 years of remedial dental work, bone grafts and surgery after a dentist at this practice left the tip of a medical instrument in my root canal. Despite almost 5 years of recurring issues and multible visits to this branch of Smiles (and multible dentists) the issue was never identified or resolved. However, 1 visit to another dentist outside the Smiles chain and it took 10 minutes to identified the issue and the cause of 5 years of problems.. Smiles didn't want to have anything to do with my complaint to them. they kept saying to talk to the dentist directly who no longer worked with them. they took no responsibility for not spotting the tip of the medical instrument over a 5 year period.. this whole experience has cost a small fortune, I had to chase down the original dentist who agreed to pay for my corrective surgery and I've had to undergo multiple painful surgeries and take countless days off work all at my own expense to fix an issue that started in Smiles Bray, but was never identified over a prolonged period allowing it to cause massive damage. This is my experience.. In my opinion if something goes wrong when you visit this smiles surgery, my experience is they walk away from it and say their dentists are responsible as individuals and not them as a practice. I have this fact documented in their communications with me. If I could give them less than 1 star I would.
Hello Paul, thank you for your review, we are so sorry and shocked to read your comments. We completely understand your frustrations, due to patient confidentiality, we are unable to discuss this in detail on here. However, we understand that our practice manager has recently contacted you to discuss this in depth. If there's anything more we can do to help, please get in touch. Many thanks, Smiles Dental Bray.
Fantastic experience: 3 visits over the past 2 months. Each appointment was timely from when I contacted the practice. One was an emergency appt . They open next day on a Sunday. On the day the team fixed me up & I was very happy with their efficiency & follow on plan. Very pleasant dental staff & clear pricing.
Fantastic experience: First time in this Dental Practice (my regular dentist closed due to Covid) Just routine check up etc. Both the Dentist and Dental Nurse were AMAZING. So Professional / Polite and Caring This is where I'll be coming in future
Hello Jim, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback!
Negative experience: Iv been with smiles bray for years. I currently have a severe toothache so I called them this morning requesting an emergency appointment and they told me they wont be taking me as a client anymore because I have a medical card!! They never even asked if I would like to make an appointment and pay for the treatment myself (which I was going to) or asked me what my situation was. It’s disgusting that you can get treated with upmost disrespect because you hold a medical card. I have a medical card because Im raising a child on my own while working part time and In full time education earning a business degree so I will be financially independent. This business thinks they’re too good for medical card holders that they just shut you down because they think you’re “too poor” (medical cards don’t even cover most treatments) I’ll be taking my business elsewhere and I’ll be suggesting every single person I know to do the same.
Hello Jasmin, thank you for taking the time to leave us a review. We are sorry and shocked to read your comments. We ensure our staff are trained to be compassionate and understanding at all times. We take patient feedback very seriously and will investigate this with the practice. Please contact the practice on 003531 2745111 or at [email protected] and ask to speak with the practice manager. We'd also like to apologise for the delay in our response. Many thanks, Smiles Dental Bray.
Positive experience: Eavan is the best dentist I've been to but my experience of the admin was so bad I had to leave for another dental practice. Some examples : They sent an incorrect med 2 (over and understated versions) repeatedly for 2019. I never received a retainer. They often just don't reply to emails or questions at all. Since March, between one visit and the next they introduced PPE charges. The charges themselves I've no issue with. However they didn't have information about it online, and they didn't tell me about it when making the appointment - despite their poster committing to price transparency.
Fantastic experience: I had a very great experience with my treatment in Smiles bray. I was so happy to know that they are open and offering treatment during the whole process of covid 19 lock down. The staff and dentist were very really friendly and relieved to see that they are maintaining very high hygiene standard. I would strongly recommend to people to visit and have the same experience as me.
Hi Fareenaa, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: Got an emergency apt at Smiles. Staff (esp Tara at reception for fitting me in and being so kind!!!) were great and so relaxing. Couldn't recommend more, won't go anywhere else now.
Hi Tiffany, thank you for leaving us this fantastic review and recommendation! We are delighted to hear that you are so happy with the level of care and support you received from us. We will share your feedback with our whole team, thank you!
Fantastic experience: When u walk into smies the door all the girls make up feel sooooo welcome and put u at ease the dentist I use I would not go to anyone else.... And if he is like any off the other dental u just Won't go wrong!!!!!!!
Hi Ian, thank you for taking the time to leave this review with us, we're pleased that our team made you feel at ease, and we're thrilled that you would not go anywhere else. Thank you for the high recommendation.
Negative experience: Booked in for a check up on the 13th September 2019,before leaving the country for Japan for two months. Was told I had to get a filling and deep clean, I opted just for the filling. Immediately painful after anaesthetic wore off, thought I'd give it a few days. 6 days later its the exact same or nearly worse. Had to go to a dentist in Japan, the dentist took an xray and said it was not filled in properly, and filling had to be redone. It emerged that the cavity had not been fully removed either. Pain immediately went away. Returned to Ireland hoping to be refunded. I provided documents, receipts and a dental report detailing the treatment I had, and was given the run about by primarily by Dr Eavan Lawlor(who did the original "filling"), but I suspect the surgery was complicit in the carry on that went on. I had to get onto the dental complaints resolution service for help in securing back some costs of the treatment. My experience with Dr Eavan Lawlor leads me to recommend that nobody should receive treatment from her. She is a combative and aggressive woman, and I believe she should not be practicing. I find it contemptible that she thinks it's OK to angrily deride previous patients to the patient in front of her, and then to make comments about how "she likes it in the dark" and laugh, after the dental nurse asks does she need more light while doing a dental procedure. Disgusting behaviour. I received back less than half of the costs for the treatment related to Dr. Eavan Lawlors work 6 months later, and only because of the help from the dental complaints resolution service.
Thank you for your review, we are so sorry to hear you were not satisfied with your experience at our practice. However, we are very pleased that we have since been in touch with you to discuss and resolve this with you. Please contact our practice manager, Galina, on 003531 2745111 or [email protected] if we can help you with anything else. We are sorry for the delay in this direct response to your review - replying to Google Reviews was temporarily disabled by Google My Business.
Fantastic experience: Very good dental work would recommend
Hi Jake, thank you for taking the time to leave this review, we're pleased you had such a positive experience with us. Thank you for the high recommendation.
Fantastic experience: Very pleasant experience, lovely staff.
Hi Isabel, thank you for taking the time to leave this review with us, we're pleased that we could provide you with such a positive experience.
Negative experience: My son had a broken tooth and was in pain . Did the exam and told couldn't do it a consultant had to do it and sent him away for a week and half in pain and the when the appointment came around cancelled because the consultant wasn't available for another month . To a child in pain. Won't be returning and won't be recommending. If you want simple procedures done like cleaning go here otherwise go to a real dentist.
Hi, thank you for your feedback. We're shocked to read your comments and will investigate this with the practice to find out what happened.
Negative experience: 4th visit but a little bit disappointed. Went in to have a filling replaced which fell out after two years. It was replaced by the dentist who put it in originally. Maybe it was extremely difficult it was an extremely uncomfortable experience & 5 days later in my mouth still aches. I also hated the fact that the dentist had long hair which was not tied back and hung in my face the whole way through the procedure, which took over 40 minutes. I will go back but I certainly will try hard to avoid that dentist again. The filling cost €120 that didn’t include any other services.
Sorry to read this Suzy. We take patient feedback seriously and will be investigating this with the practice.
Fantastic experience: So friendly and most importantly it was painless.
Hi, thank you for taking the time to leave this review, we're pleased you found it so positive and painless.
Negative experience: *reply* you processed a refund? For my full original veneer operation? So now your publicly lying? I asked for a receipt of the refund. Got nothing. Eavan your dentist emailed me saying she forgot to send the money. Still nothing. And I already emailed you all of this... still no reply... I'll send this public post to my lawyer. I got veneers here. One repeatedly fell out. They admitted; once putting on the wrong glue! And only when I went to another dentist did that dentist tell me by lower tooth was knocking off that veneer. An obvious issue that the dentist in Bray did not see. They then offered to refund me the money I paid the other dentist... that was nearly 2 years ago...
Hi Ken, thank you for taking the time to leave us a review and we are sorry to hear you are unhappy. We have spoken to your clinician, who said that the veneers were fitted to your requirements. We spoke to you previously, and you mentioned to us the issues you were experiencing with your veneers, and we offered to refund you the money of your treatment, and processed this refund. If you would like to discuss this issue further we would be very happy to help you. If so, please get in touch via [email protected] or 003531 2745111 and ask to speak to the practice manager Anna.
Negative experience: Cancelled appointment on 2 occasions with less than 2 hours notice, Absolutely shocking behaviour, If you are looking for a dentist to waste your time & money then this is the place for you !!
Fantastic experience: Thanks so much to Dentist Greg Cullen in Smiles Bray. Super professional and informative. Really nice too! He made me feel so relaxed. Happiest ive been coming out of the dentist as i usually dread the chair! I will continue to recommend him to people as he was recommended to me. Thanks Greg.
Fantastic experience: I had the best treatment I could ask for! I was made feel comfortable and relaxed. My teeth look amazing!! Thanks smiles ☺
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