Smiles Dental South Anne Street
Information about Smiles Dental South Anne Street
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 9:30-17h
- saturday: 9:30-17h
Located close to the National Gallery of Ireland and a short walk from Dublin Castle, Smiles Dental South Anne Street is a central Dublin dentist providing a wide range of dental treatments and services. We offer dentist check-ups and hygienist appointments, restorative dentistry with crowns, veneers and dental implants, and emergency dentist appointments in Dublin. Smiles Dental South Anne Street is open late from Monday to Thursday, and we provide Saturday appointments for those in need of dental services on weekends. Patients can park for free at the nearby St Stephens Green shopping centre, and we’re easily accessible by foot from the city centre and via several Dublin bus routes.
Our comment from Best Dentists Club about Smiles Dental South Anne Street:
Smiles Dental South Anne Street stands out for its exceptional team of dentists and dedicated staff, providing quality dental care in a welcoming environment. Many clients have praised the professionalism and friendliness displayed by the entire team, from the receptionists to the dentists.
Highlights of Smiles Dental include:
- Highly skilled professionals: Dentists like Dr. Ali, Dr. Bashara, and Dr. Grainne have received numerous positive remarks for their expertise and gentle approach, making patients feel at ease during treatments.
- Comforting environment: Many reviews mention how the staff goes above and beyond to ensure patient comfort, easing dental anxiety and creating a calm atmosphere.
- Efficient service: Patients appreciate the quick and thorough care they receive, with many reporting seamless experiences during various procedures, from routine check-ups to more complex treatments like root canals.
- Easy appointment scheduling: The clinic is recognized for its friendly reception staff who assist in arranging appointments, further adding to the positive experience.
Overall, Smiles Dental South Anne Street is recommended for anyone seeking high-quality dental care in a friendly and professional setting.
Services and Treatments
Smiles Dental South Anne Street: Reviews
Fantastic experience: Excelenteee comida ... Atención media ....
Fantastic experience: I continue to attend this practice purely due to the staff. Leonardo and his colleagues are friendly, competent and professional. Would highly recommend.
Fantastic experience: Ok there is no free lunch and there's no cheap dentist..and.. arguably..nor should there be...it is healthcare afterall..and good practitioners deserve a good reward. I'm fortunate enough to be able to pay...and for 160euro for a filling..I'm happy..I'm happy the tooth is cared for and was done with calm professional efficiency by Dr. Collazo close to home....great service. Recommended without hesitation.
Fantastic experience: I recently had my filling done by Gráinne. 10/10 experience the staff were all so friendly and polite. The dentist and dental assistant had a good work flow, chatty and interesting and kept me involved in the conversation. The appointment and following steps were all explained in detail before going ahead. My comfort was made priority. the filling turned out excellent!! it looks so similar to my natural tooth colour, shape and biting surface. I’m very happy, couldn’t recommend Gráinne enough!!
Fantastic experience: I had a great experience in Smiles South Anne street. They are experts in dentistry and really put my nerves at ease. I am no longer afraid of the dentist. Highly recommend, I will definitely be back!
Fantastic experience: Dentist was amazing. Highly recommend and I will be back
Fantastic experience: I highly recommend this clinic,if you really care about your dental health. The staff are very professional ,kind and helpful.I will definitely come back.
Fantastic experience: Great service, staff very welcoming, highly recommend
Fantastic experience: Quality dentistry amazing nurses, helpful receptionists highly recommended!
Fantastic experience: I am terrified of the dentist after a bad experience and put off going for years, I finally booked an appointment in smiles after recommendations and was so I happy I did. Grainne was absolutely amazing and made me feel relaxed and comfortable the whole time. Reception staff were so friendly and welcoming too. Would highly recommend this clinic.
Fantastic experience: Dr. Ali Reza Afrasiabi is a 21st century hero and I could not recommend him more highly. Days before a holiday out of the country, I started to have bad tooth pain, got X-rays at another dental practice and was told I would need a root canal. After reading that practice’s reviews and talking with colleagues who had gone there, I didn’t feel comfortable getting the procedure done with that dental practice and began frantically ringing around until I stumbled upon Smiles Dental on South Anne Street. I was informed by the receptionist that they had a root canal specialist (Dr. Ali) and would be able to see me before my holiday. Dr. Ali was very patient with me when I met him for my consultation and answered all of my (many) questions thoroughly until I was satisfied and felt that I understood everything. I had the first part of my root canal done the following day, the day before my holiday. I did not experience any pain at all during or after the procedure and was able to go away and enjoy my trip with no issues. The second part of the root canal was completed today and I have once again experienced no pain during or after the procedure. I will say that the cost of the root canal is a lot more than the listed price at other dental practices. However, after reading and hearing dozens of root canal horror stories I’ve zero regrets about paying more here. Dr. Ali is a specialist after all and the way he performs the root canal procedure, with several X-rays the whole way through to ensure the job is done properly, justifies the cost. I was extremely nervous and stressed going into this and am happy to say that everything went smoothly and I will be coming back to Smiles Dental South Anne Street for all future and procedures.
Fantastic experience: Got a root canal with Dr Ali and the whole experience went so smoothly! He was very professional and took the time to explain to me in depth everything that was going on and answered all of my questions. Would absolutely recommend
Fantastic experience: Dr.Leo and the staff were very professional and friendly. Ladies at the front desk were lovely too. Would definitely recommend!
Fantastic experience: Couldn’t recommend enough, Grainne is amazing as-well as the receptionist’s. Always great service
Fantastic experience: I always have a great time going here. The receptionists were very helpful when I needed to arrange and reschedule my appointment and Leonardo sorted my issue out quickly and gave me great advice on how to prevent this. Would highly recommend to everyone.
Fantastic experience: Outstanding work done over two sessions by Dr. Ali Afrasiabi. Tooth was in a very bad shape, but the aim was to save it and after the huge effort to get the rooth canal treatment complete, the tooth was rebuilt and now it looks like new.
Thank you Roberto for this 5 star review!
Fantastic experience: Highly recommend!!! Delighted with my treatment. My dental anxiety has completely gone. From the front desk to the dental chair treatment was great! Thanks guys!
Fantastic experience: I chose to go to smiles south Anne street because it is very handy for me as I work in town they were super easy to book an appointment with, the clinic and staff are very welcoming and friendly, reception are very helpful with booking more appointments then and there with you, I went and had a scale and polish done and honestly couldn’t recommend them enough definitely will be back soon !!
Thank you Emma for this fantastic review. We are looking forward to welcoming you back.
Fantastic experience: I attended here recently and can’t recommend this dental clinic enough. I was seen by dentist Leo, he was very attentive and put my nerves at ease immediately. I will most definitely be back. Thanks again guys!
Fantastic experience: I decided to go to this Smiles Dentist clinic after the great treatment I received just opposite the street at Smiles Orthodontics. I was referred to Dr Bashara for an implant procedure. The whole process took exactly 4 months from initial consultation to the final implant installation. Dr. Bashara is both friendly and professional, and was always punctual for my appointments. I'm very satisfied with the process and results. The other staff at the clinic were also approachable and helpful.
Thank you Nicholas for this fantastic review! We look forward to welcoming you back soon :)
Fantastic experience: Re- treatment inflammation root canal by microscopic. I would like to expressed thankful for the endodontist Dr.Ali Afrasiabi is provided the high quality re-treatment of the root canal and restored tooth that was half of broken a little bit lower gum before. I recommend the Dr Ali Afrasiabi as the professional endodontist. The own tooth is always better.
Thank you Irina for this great review, it is very much appreciated!
Positive experience: Saw an amazing gentle and understanding dentist - Grainne. Highly recommend
Fantastic experience: In my life journey, I haven't visited the dentist frequently, perhaps only four times in total over 48 years. So, I was a bit nervous at first. I needed to undergo a root canal cleaning and crown procedure. However, I must say, the dentist Ali Reza Afrasiabi and his assistant were incredibly gentle, kind, and professional. I didn't experience any pain at all; it felt more like a massage session! Thank you, and I'll see you in the next session. P.S. The other staff, including the receptionist, were also very nice and professional.
Thank you Stephy for this fantastic review. You are most welcome and we look forward to seeing you again.
Fantastic experience: Very professional and not expensive. Mr. Ali is extremely helpful and professional. Couldn’t recommend more.
Thank you Dariusz for this great 5 star review. We really appreciate it.
Fantastic experience: First-rate service and treatment by friendly, professional staff.
Thank you John for your great review. We are looking forward to welcoming you back!
Fantastic experience: Appointment set up at short notice, appointment happened on time, Dentist was excellent and treatment (major filling) was almost pain free - a first!!
Thanks a million Gary for this great 5 star review. We look forward to welcoming you back.
Fantastic experience: Another wonderful visit to Smiles Dental South Anne's Street. This time we were looked after by Doctor Grainne! She made my smile be brilliant again! THANKS Dr Grainne it was a pleasure to be your patient.
Thank you Olesea for your fantastic review! We are delighted with your feedback! :)
Fantastic experience: Dr. Grainne and team were great. Talked me through the procedure and made sure I was comfortable etc.
Thank you so much Rory for this great review. We look forward to welcoming you back soon!
Fantastic experience: I have been going the last few years and can say they have been very good. Recently got rid of my bottom wisdom teeth and it was a smooth process. Deffinatly recommend. Most dentists don't even want to do it but this was all done under 10 mins. I would deffo recommend anyone to go to the specialist if your wisdom teeth are creating a smell in your mouth or pain and you wanna get them removed. Best thing I did
Thank you for this great review! It is very much appreciated by all of the team. We look forward to welcoming you back!
Fantastic experience: Had my check-up and a cleaning recently in this clinic. Lovely staff. Very pleasant and clients put at ease.
Thank you Martin for this very kind review!
Fantastic experience: Great place. Professional and friendly. City centre location is hard to beat.
Thank you Dara for this great 5 star review!
Fantastic experience: Appointment given within 24hours. Clean and very friendly receptionist and staff
Thank you Hayley for this lovely 5 star review!
Fantastic experience: I have been attending Dr. Ali Afrasiabi in this clinic for several years and I couldn’t be happier with the treatments received. I always felt I am in excellent hands. The dentist always took his time to explain every procedure he was doing in great detail. Really attentive staff, great service and excellent dental care. I would highly recommend this clinic based on my experience.
Fantastic experience: I attended this clinic to remove an ongoing procedure that was bugging me for years, I highly recommend Dr.Bashara to anyone that has a similar issue as it has helped me have more confidence
Thank you Lauren for your great review! It is very much appreciated.
Fantastic experience: Excellent dentist, service, nice reception staff. Highly recommend
Fantastic experience: Amazing clinic. Great cleaning!
Negative experience: Have used their at home teeth whitening products successfully before but this time they seem to have changed the formula and the new gels didn’t work at all. While the receptionist seemed interested in helping me get to the bottom of the problem, the dentist never bothered returning my calls. Wouldn’t waste your money on a product that doesn’t work.
Hi Jeannine, Sorry to hear you were unsatisfied with our take home whitening. I can assure you we did not change it. Happy to discuss if you want to call the clinic on 016728938 and ask for the manager.
Fantastic experience: Dr. Bashara removed all 4 of my wisdom teeth, on Two separate appointments. Couldn’t recommend him more. Pleasant and an expert. Dental nurse professional and welcoming.
Hi Alexandra, thank you for this review. We look forward to welcoming you again :)
Fantastic experience: Great thankfulness! I was here as a tourist and unfortunately a dental bridge had released from the basement. In spite of lots of appointments i was helped within only few minutes. So i could go on enjoying my holidays in Ireland!!! Jens
Hi Jens, many thanks for this kind review. We are delighted to hear you were satisfied with your visit :)
Fantastic experience: I’ve been going to Smiles South Anne Street since it opened, Dr Haitham Bashara and the team are excellent. From wisdom teeth extraction to deep cleaning. I would not go anywhere else. They have all my records and that personal touch is very reassuring. I’ve been going there over 10+ years, they have always done a fantastic job.
Hi Stephen, thank you for this review. We look forward to seeing you again soon!
Fantastic experience: Got two wisdom teeth removed there and didn’t feel a thing. 100% service
Hi Felipe, thank you for this review, we are delighted to hear you were satisfied with your visit :)
Fantastic experience: I had a great experience in this clinic, all the team members were so friendly and helpful, they are very professional! Definitely I'll come back here for further dental treatments. Thank you very much for making me smile!
Thank you Deni! we look forward to welcoming you back anytime :)
Fantastic experience: Great dentist and assistant. Staff all round was nice and welcoming. I got a large filling which was painless, efficient and comfortable, I was very happy with the service. Thank you
Thank you so much for this great review :)
Fantastic experience: Friendly, accessible, affordable and efficient! Switched to these dentists a few years back and highly recommended
Thank you for the lovely review Jacqueline. We look forward to welcoming you back!
Fantastic experience: Every member of staff is so friendly and professional as well as extremely knowledgeable. As a deeply nervous patient I felt so reassured and would happily return in the future.
Thank you for taking the time to leave this glowing review Megan. Delighted to hear you had a great experience. Hopefully see you soon!
Fantastic experience: I visited Smiles on South Anne street, I have had treatment done here on a number of occasions. Treatment was second to none and I have seen a couple of different dentists there. always very happy with my experience and leave smiling. Everything was explained thoroughly. Everyone in the clinic is so friendly and welcoming. I definitely recommend and look forward to coming back!
Thank you so much for leaving this very kind review. We really look forward to seeing you again :)
Fantastic experience: I officially have no Fear of the dentist after my visit with dr Hamid today, the clinic is so clean staff are so friendly, problem sorted no longer in pain I will 100% be back for my future treatments highly recommend this practice
Thanks for this great review Emma, it is very much appreciated! :)
Fantastic experience: This is an exceptionally well run dental practice. The practice manager Rebecca does a fantastic job. Dr Coakley and Dr Ali have looked after me here along with Deirdre the other dentist. All very good at what they do.
Thanks a million Padraig, looking forward to seeing you again soon!
Fantastic experience: Thanks to Dr. Mohammad for a fast and yotally painless filling replacement, great demenor thrpught as well. Also thanks to Carlos on reception for being so kind even on a very busy day.
Thank you Ciaran for this lovely review, it is very much appreciated!
Fantastic experience: Friendly and professional.
Thank you Leon!
Negative experience: I am very disappointed on how unprofessional they are. I normally don't leave negative reviews online, but in this case I feel like it is my right to highlight what happened. I went for an urgent root canal in January, as I was in sever pain and was a Saturday Smile Dental seemed to be ok. Doctor Chris took care of it, and as I was 8 months pregnant he suggested to go back and complete the work after giving birth. He highlighted the fact that part of the work would have been paid starting from that first day which means that if I wanted to save money it would have been good for me to go back to them and complete the work and the payment (total amount for a root canal is 700€ - I first paid 150€). After 3 months that tooth broke in vertical, I went back and it seemed like I was not in the system for that day, nor anyhting that happened in January seemed to be in their records. I have been visited from another doctor which gave me another appointment to the next Monday, assuring me that the payment of 700€ had to be completed (which means another 550€). In the afternoon the reception sent me an email saying that we had to cancel the Monday appointment and that the price is now 1100€ instead of the regular 700€, the reason is that mine is a "complex situation, that only Dr. Ali could take care of it as the other doctors might make mistakes "and for this reason they increased the payment of 400€. Now:it never happened to me that the price increases this way especially after I have been visited from two other doctors and it was never mentioned that mine was a complicated situation. Im horrified I have wasted 200€ and I am now left with a broken tooth and no appointment. Go somewhere else!!
Fantastic experience: I want to thank Dr. Ali for taking such good care of my teeth and oral health and for being proactive rather than waiting for something to go wrong. I've been going to Smiles South Anne Street for years and am sorry I didn't think of leaving a review before because I've had only good experiences. Ali treats my mouth so gently and when he is injecting he never rushes and as a result it's painless. This evening he filled between the upper gum and the top of my two eye teeth and finished it off so that cosmetically it's better than ever. I'm really happy with it, thanks a million Ali. Also, Rebecca is fantastic and always efficient and warm.
Thank you so much for this lovely review Margaret :) Looking forward to seeing you again soon!
Fantastic experience: Perfect service, especially Dr. Mohammad Hamid, who gave me good medical treatment and advice, thanks to the whole team, thank you so much,good job
Thank you Jian for this great review :)
Fantastic experience: Excellent experience from the staff at reception to the dentist very professional and caring. Top dentist visit I’ve had so far. Highly recommend!!!
Thank you Margaret for the great review :) hope to see you again soon!
Positive experience: Torn on this one. Was referred in for a wisdom tooth extraction that the Ortho said should be easy and routine. Dentist when I got in said it would have to be surgical with stitches etc and it would be 250 Euro. Having had surgical extractions before I can't say I was overly surprised. My wisdom teeth are the worst Anyway, tooth has to come out and I've had wisdom teeth cause problems before so fine, nod smile, lets get this done. Except to my shock the tooth doesn't need any surgical extraction, he numbs the area and the tooth just pops out. Fused root straight in. 20 seconds. No stitches, no nothing needed. Bite down and on your way. Whole process was maybe ten minutes. And I'm delighted cause it was actually a routine extraction not surgical. In fact it was the quickest, easiest routine extraction I've ever had. The dentist knew his stuff. Only problem is when I get down to reception and with a numb mouth full of blood, find I'm still being charged for a surgical extraction. And short of splattering the reception with blood because I'm having trouble speaking, I sort of angry pay and leave. Having got home I'm half incensed because I feel I was overcharged for a routine extraction and couldn't say anything about it, but the dentist was exceptionally good and when I was booking reception was fantastic, so 3 stars because hey, maybe it was clerical error and unintentional, but the work was good and I've no swelling or pain.
Hi Emma, thanks for your feedback. Due to confidentiality reasons, we’re unable to go into detail here. However, we’re eager to discuss this directly. Please contact the practice on 003531 6728938 and ask to speak with the Practice Manager. Many thanks.
Fantastic experience: This is the best dental practice I have ever experienced. I have gone from dental phobia to feeling calm - like I am meeting with friends. Dr Ali has a magic touch - his work is impeccable and the front office team from Rabecca to all the staff makes going to the dentist - like not going to the dentist which is how I like it.
Negative experience: 12 minutes for scale and polish. As in, I take more time for my daily cleaning routine. Despite the fact of obviously being in a rush, the dentist had found the time to tell me about two cavities that needed to be treated. Needless to say, the other dentist I have then consulted after this appointment told me that there were no cavities in need of treatment. Appalling experience
Hi Stefania, thank you for your feedback. Due to confidentiality reasons, we’re unable to go into detail here however we’re eager to discuss this with you directly. Please contact the practice on 003531 6728938 and ask to speak with the Practice Manager. Many thanks.
Fantastic experience: Broke a filling and was able to source an emergency consultation within the hour. In and out within 30 minutes and a tidy job was done at a reasonable price. Very impressive service and lovely staff.
Fantastic experience: Went in for updated Xrays and ended up getting the wisdom tooth removed there and then. The most gentle, reassuring wisdom tooth removal you could hope to get. 10/10 would recommend!
Negative experience: Reception needs a going over...very rude blond lady at the desk...when I am finshed my check up will not be going back.
Hi Fiona, thank you for review. Patient care and service are our priorities, so we’re sorry and disappointed to read your comments. We take patient feedback seriously and would like to find out more. Please contact the practice on 003531 6728938 and ask to speak with the practice manager. Many thanks
Fantastic experience: I actually enjoy going to the dentist now?? I, like many others, have always hated the dentist. Well, I put off going for five years straight and only made an appointment in 2021 as I saw I needed some fillings. I was utterly terrified going, chickened out of my first appointment, but made it to the second. I was seen by Dr. Chris Coakley and he has completely changed my perception of the dentist. I've been to see him three times now and each time my fillings were completely painless and he has been extremely patient, professional and caring. The dental nurses there are so lovely aswell. Before I'd have a sleepless night the day before a dentist appointment and now it doesn't phase me. I'm so happy I found Smiles.
Fantastic experience: Best dental experience I've ever had. I'm petrified of the dentist and I have been completely converted. I had 2 wisdom tooth extractions and didn't feel a thing. Every member of staff was kind, calming and so reassuring.
Fantastic experience: Excellent customer service at reception. Most gentle dentist I've ever visited. I'm not phobic, but she is so caring.
Fantastic experience: Was very well taken care of at Smiles South Anne St. by receptionist Sean who was fantastic & Dr. Rawan Kahatab who amongst all the dentists I've visited stood out to be absolutely brilliant. V. dexterous & gentle + outstanding professionalism. Explained things very well and I walked out much less anxious & very satisfied. 100% recommend to anyone looking for a consult or dental work.
Fantastic experience: I would like to say today’s visit was one of my best experiences with a dental clinic in a while! From the pleasant ladies at reception, Tracy and Rebecca, to my dentist herself, I was met with great hospitality and manners. Dr Rawan was very thorough and I have to say, this was the first time that I didn’t feel the needle at all which I was so pleased with as injections used to always put me off of going to the dentist! Having Rafael the nurse by the dentist’s side the entire time, who was always very prompt with the suction insuring water wasn’t pooling in my mouth, made the experience all the more pleasant! Thank you so much guys and wishing you all the best
Negative experience: Not one for reviews but the level of dental negligence in this place deserves others to be made aware. After making an appointment, I had to wait 60 mins until I was seen. The dentist, Mustafa took some initial X-Rays and investigated the cause of my pain. After some time, he told me he was unable to determine the cause of pain, and I required a full radiograph head X ray, which cost an additional 30euro. After this, he informed me I required 3 fillings which immediately sent alarm bells ringing. I declined his offer to perform on me then and there, paid and left. The next day I visited 2 other dentists in Dublin who both confirmed to me that all I had was a minor infection that required 3 days of anti-biotics. I'm glad I did not proceed with Smiles as they would have ruined 3 perfectly good teeth. Take my advice and go somewhere else. **update** Contacted them three times as per response below and still haven't received a response, clearly saying patient feedback is important to them is a lie.
Hi James, we take patient feedback seriously and would like to investigate this further for you, however have been unable to find your records from the details provided. To allow us to investigate this further, please do get in touch with our practice manager Rebecca Devlin at [email protected] or call us on +353 1 672 8938 and ask to speak to Rebecca.
Fantastic experience: Thank you for the brilliant and thourough care! Rebecca is one of the loveliest managers, she cares about the safety of all her patients at Dental Care. The doctor who examined me had a stellar job done. Thank you once again to Smiles Dental for your dedication and care!
Fantastic experience: I went in to the periodontist yesterday to remove a gum growth. The receptionist was nice and chatty felt very comfortable. The surgeon was very good. He already had my referral from my previous dentist. Whole surgery procedure took 15 minutes at most ,super fast, and pain was zero. Would go back again to him if I have any more issues like this.
Fantastic experience: Excellent service. Teeth were treated by Nicolette Ravenscroft, great experience, very professional and would highly recommend.
Fantastic experience: Never have any issues, and have being going a number of years, and always with same doctor who has a reassuring manner. After service has always been good when issues occurred.
Fantastic experience: Amazing experience, 6 months ago I had a gum surgery done by Dr Bashara and assist by Dr Ali I had a severe gum problem and was bleeding too much, also it looks bad. Dr Bashara took good care of it, though I was very scared but he explained to me each and every step carefully and the surgery was also painless. Today after 6 months I went back to him for cleaning, he was happy with the result and so am I. I would highly recommend them. They are good very professional and know exactly how to take care of your teeth.
Negative experience: Most of that team aren't there anymore.
Fantastic experience: Service was excellent and amazing staff. Chipped my front tooth, no problem in getting it fixed... Denist was so skilled tooth is as good as new!! Can't recommend them enough
Hi Sive, thank you for taking the time to leave us this amazing review and your recommendation. We’re delighted to hear that you’re so happy with the level of treatment and patient care you received here with us.
Fantastic experience: I was a nervous patient but the dentist put me at complete ease. My treatment was done very professionally and with care. I would highly recommend smiles. Thankyou
Hi Nicola, thank you for taking the time to leave this review with us. We are pleased to know that our team put you at ease during your appointment and that they were professional and caring. Thank you for the high recommendation.
Fantastic experience: I’m such a nervous person about going to the dentist but having been here twice now I’m never going to anyone again except Dr Bashara. He is outstanding. My first visit was to get a wisdom tooth removed . I was so worried I put it off for ages and it was already cracked and broken. My nervousness was such that I had to leave and walk around the block and go back in. I cannot believe how gentle he is and such a lovely pleasant man and unbelievably good dentist . I went for the second time today for a filling I’d equally put off for years. A previous dentist told me I’d need expensive root canal but it was sorted here in no time , pain free and didn’t break the bank. . Rebecca the receptionist is so lovely and patient and welcoming. I’ve no idea what the negative reviews are about - place is spotless! My teeth are sorted and I’m not even worried about anything in the future as I’d go back here in a shot.
Hi Nicola, thank you for taking the time to leave us this feedback. We’re really pleased to know that you were so happy with your experience with us and that we were able to keep you calm and comfortable throughout your appointment. We understand how daunting dental appointments can be, so to know we helped you feel more relaxed throughout is wonderful. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback, thanks again.
Negative experience: Nice staff, but not such a great service. I went for teeth cleaning and my teeth are far from clean. I can't see any difference, there's still tartar at the back of my teeth. Thanks for nothing.
Fantastic experience: Just 5 minutes ago i have visited this branch of smile dental for a treatment plan and cleaning. The lady who looked after me she is an amazing dentist, she advised me very well and took enough time to examine and cleaned so nicely. Receptionist lady was friendly and welcoming. I will highly recommend this branch. Numan Ahmed
Hi Numan, thank you for taking the time to leave us this review. It is fantastic to hear how happy you are with the treatment and patient care we provided for you. Thank you for recommending us.
Negative experience: I went in for a routine check up and a clean. The entire appointment was over in 15 minutes. That’s hardly what I would call thorough.
Hi Alice, sorry to hear that you were unhappy with the length of your appointment. Our dentists carry out thorough examinations, and take into account previous records, timing of last appointment and the current condition of your teeth/oral health. We're very happy to discuss this with you further. Please contact the practice on 003531 6728938 and ask to speak to the practice manager or your dentist. Similarly, you can email us at [email protected].
Fantastic experience: Dr Rawan was absolutely lovely, she made sure I wasn't in any pain and answered all my questions while offering helpful advice and explanations. The lady on reception was also so lovely and friendly.
Hi Sarah. We love to hear about amazing experiences like this, so thank you for your comment. We're glad we could make your entire experience so positive! - Rebecca, practice manager
Negative experience: Really disappointed with the service. Have attempted to make an appointment twice and each time my appointment was lost. Would not go there again if this is how they handle just the scheduling of their clients.
Hi Kayla, we’re sorry to hear your frustrations with regards to your appointment. We understand the first time you booked an appointment with us, we did not receive a confirmation email from you, which meant we unfortunately we weren’t able to book this in for you. We understand that when you came into practice, our reception team offered you another appointment slightly later in the day- however this unfortunately was not suitable for you. If you’d like to get in touch with our team, we’d be more than happy to book you another appointment on a time and day suitable for you. We’d really like to speak to you further about this situation. If you’d like to contact our practice manager, please do email us at [email protected] or call us at +353 1 6728938 and ask to speak to Rebecca, who will be more than happy to help you.
Negative experience: Dentist was good but the receptionist was one of the rudest people I’ve ever met. She actually went out of her way to be rude to me so much so it was embarrassing. Will not be returning.
Hello, thank you for leaving a review. We take our feedback seriously and we would like to investigate this for you, however, we are unable to find your records from the details provided. To allow us to look into this further, please do get in touch with us at [email protected] or call us on 01 6728938 and ask to speak to Rebecca Devlin.
Fantastic experience: Firstly the receptionist was very helpful and friendly. Then the dentist was excellent, explained everything to me. I had a check up and X-ray . Then a cleaning and polishing . A brilliant job . I have a bright shining smile now . Thank you to all
Fantastic experience: Incredibly friendly staff. Excellent dentist. Highly recommend.
Fantastic experience: Dr Bashara is an absolute rock star.
Fantastic experience: Dr Bashara is an absolute gentleman and a very good dentist, I am a nervous patient and went to Smiles for an emergency appointment. His kind words relaxed me and he did an amazing job, I was back the following week for a clean and other filling, all very professional and I will be back.
Fantastic experience: Having attended Smiles Dental (South Anne’s Street) over the last number of years, I would recommend them to anyone looking for friendly, professional and efficient service (particularly in times of crisis!) Rebecca and the team are consistently a pleasure to deal with.
Fantastic experience: Took me in for emergency work on 3 hours notice, on a Friday afternoon. Inexpensive, professional, pain-free. Crown fell off on a caramel candy. Hotel found Smiles for me, and presto. Also, Rebecca the receptionist is very fun.
Fantastic experience: I had just arrived from Canada when a tooth with an old filling started acting up on me. I got a same day appointment at Smiles Saint Anne where Nikki took X-rays to diagnose the cause of the pain (as well as contacting my dentist back in Canada to confirm the diagnosis). She recommended a partial crown to fix the cracked tooth but as I was flying out the next morning I did not have the time for this full procedure, so she then did a gentle and efficient job of replacing the errant filling (with just the right amount of freezing). She also sent me an email with the X-ray and a complete description of the work that she had done on the tooth for when I do get the partial crown done to deal with cracked tooth. The tooth has been perfect as I continue on my travels through Europe. I highly recommend Smiles Saint Anne!
Fantastic experience: It’s not easy to find a good dentist, one that explains everything, that proactively looks for all the small details, that is gentle, doesn’t rush and simply does her job brilliantly. Thank you Camille, wish you all the success!
Negative experience: Paid 140€ for something they said was urgent and appeared to be a complete failure according to all the dentists i went to see months after. They put something into a sore tooth but too close to the nerve, which result in inflamation and infection. I do not recommend this stupid businessmen that do not listen to patients and know nothing about health
Positive experience: Really professional service. Been attending here for years, with two different dentists in the practice. They are thorough and gentle in their approach, especially when it came to fillings etc! They explain everything as it happens. Easy to book with and appointment reminder texts are helpful especially for bi-annual check ups.
Fantastic experience: Highly recommend Smiles , especially if you are a dentist phobe like I was, was made to feel completely as ease by lovely staff . Nicky who looked after me was very professional and could not be more helpful even seeing me for an emergency appointment. All treatments I've had here have been the most pleasant an experience you can have at a dentist compared with other ones I've been to . And also a major asset to this dentist is Becky at reception, she is kept very busy running the place and always smiling and friendly , and gives you confidence you're in good hands.
Fantastic experience: As a very nervous patient a trip to dentist is the last place I want to go, that has now changed due to a most wonderful dentist named Corina in Smiles, South Anne St. On arriving, Rebecca greeted me with a warm friendly smile & completely put me at ease. The clinic was very busy at the time and She gave the same welcome and time as best she could to all patients. Exceptional customer care, an asset to any company. Before I was even seen by the dentist I was very impressed and relaxed. After a lengthy discussion and check up with Corina (Dentist), a detailed plan was laid out for me which included treatments and cost. The following week I came back to start my treatment (which is still ongoing) Corina was absolutely fantastic, a pleasure to deal with, professional, informative and gentle. Highly recommend both Corina and Smiles ,South Anne street for making my visits to the dreaded dentist somehow pleasant ones. 5 stars from me.
Negative experience: Had some fillings and a scale and polish recently, the fillings were ok but the cleaning was the worst I have ever had in my life. It is not serious that they charge 55 euros for a cleaning that was made in a hurry and took no more than 5 min. Had to go to another dentist to complete it. I won’t go back.
Negative experience: Will never go there again. I had a X-ray check, and the doctor didn't even explain to me what's my problem. He was so hurry to leave. Just gave me a very brief check, and told me I need 5 fillings. After visiting other clinics, it turned out my problem is not about fillings, I need root canal treatment. If I follow his advice, my tooth problem will be worse.
Negative experience: Don't go here. Had to go twice for them to tell me what I needed done. Both times completely different information. Third time a week later they were going to extract my tooth. She hadn't looked at X-rays until after I arrived. Then started but in the middle of it the anaesthetic didn't work so had to stop. I was supposed to go back to work but had to take the day off because of the immense pain. This whole pointless procedure was over the course of three weeks while I was in constant pain and was an absolute waste of my time. Honestly such terrible service, the worst I've experienced anywhere in my life. They literally only made the problem worse.
Fantastic experience: Smiles on South Anne Street are great! I go here for general dentistry, my annual check-ups, scale and polish, etc. and recently I had to attend for an infection under one of my baby teeth that has clung on determinedly for the last two decades. They got me in super quick for an exam, which only cost €40. They prescribed antibiotics, and said that if it didn't clear up, to pop back and they'd have to extract it, but extraction would be the last resort. I called for an appointment when a piece of the same tooth chipped off, and saw the same dentist. She was great, and explained everything she was going to do, and suggested that we do my annual scale and polish while we were waiting on the numbing injection to do its work. I agreed, and within half an hour I had my teeth gleaming, and my problematic tooth removed. She also made a point of saying that if I was in pain at any point that I should raise my left hand and she'd stop immediately, but because she was so careful and so quick at what she did, I didn't need to do that. I'd highly recommend Smiles. They're quick, inexpensive, explain things clearly and concisely, and sorted my problem with minimal fuss.
Negative experience: Very rude staff there. I was late for my appointment and came in to reschedule it and the receptionist said "I told you not to come".
Fantastic experience: Great experience! Very nice and clean clinic, friendly and competent staff.
Negative experience: I first went here about two years ago and I liked the dentist there but she moved on. Since then, I have noticed there seems to be a high turnaround of staff. Anyway, I went in on 11th Dec for my 6 month check-up and was told I needed a deep clean and a filling replacement. Got the deep clean and went back on 19th Dec for the filling replacement. It felt bit rough but could not be 100% sure as my whole mouth and tongue were still really numb. The dentist assured me it was fine, but that the tooth might be a bit sensitive for a few days. I thought nothing more of it until WHAM! Xmas night I was in excruciating pain. Took what painkillers I had at home (nothing was open given the time of year and the Monday was Boxing Day (observed ) as the real Boxing Day was on a Saturday this year.). I only had panadol and Difene, but these weren't very effective against the level of pain I experienced.. It was Blue Murder and went on for 5 days. I went back to the dentist and didn't get an ounce of sympathy or concern. I told her that the filling seemed a bit high and rough as well. She said there was no sign of infection but took an X-ray anyway. X-ray showed no sign of infection. she said I might need root canal if the pain didn't settle down. (it was marginally better by the Tuesday when I went in thanks to using clove gel.) But she fixed up the filling. It took her ages. I could tell she was getting annoyed as I kept saying it still wasn't right but I wasn't leaving until it was, given the money I'd already paid. She said she didn't want to drill any more in case it widened the space between the two teeth and food might get stuck. {not sure if this was a genuine reason or a cop-out - you have to hope for the best, though) but then used one of this flat metal-like strips that dentists use for flossing. This done the job and the filling seemed ok after that. Also the pain vanished and i have not had any pain since. So I have to assume that I don't actually need root canal surgery and the pain experienced was from disturbing the nerves and the inexpert job she done of putting in the filling first time round. When i left, I realized that she had forgotten to give my the prescription for the pain- killers which I had asked for. (She didn't offer: I had to ask for this.) Don't know how she managed that but DID remember to give me a print -out of an estimate for root canal work. Priorities! Come to think of it - if she thought there was any chance of "sensitivity" (understatment!) in the first place, she should have wrote out a prescription the first time I was in so that I could have it ready if needed, especially given that it was Xmas. I went back in and was handed it with a sour look. I would also like to point out that what an earlier reviewer posted about the water drain thing that they flow into your mouth being faulty is still the case. I got sloshed as well. How many years have they been waiting to get it fixed? It's a very small place. The treatment areas don't have doors or walls - only partitions about oxter-high and I'm only 5' 2". So, yes you can SEE and HEAR everything. Not very reassuring for nervous patients. I will never go back.
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