Smiles Dental Waterloo Road
Information about Smiles Dental Waterloo Road
Opening hours
- sunday: (closed)
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-17:30
- saturday: 10h-16:30
Smiles Dental Waterloo Road is a Dublin dentist clinic located in the Ballsbridge region of the city, next to Baggot Plaza and close to the National Print Museum. Our Ballsbridge Dublin dentist provides a range of dental treatments including dental implants for patients in Dublin with missing teeth, cosmetic dentistry, general check-ups and emergency dentist appointments. Easily accessible by bus and on foot, we also have free on-street parking nearby. Our extended opening hours and Saturday dentist appointments are ideal for patients with busy schedules, and we can provide dentistry for patients with mobility issues at our state-of-the-art clinic.
Our comment from Best Dentists Club about Smiles Dental Waterloo Road:
Smiles Dental Waterloo Road offers a comprehensive range of dental services with a focus on patient care and comfort. Customers have consistently praised the clinic for its:
- Professional Staff: The dental team, led by talented professionals like Dr. Anthosh Naidoo, Dr. Livia Miranda, and Dr. Dan Gruenfeld, are often described as attentive, knowledgeable, and genuinely caring. Patients appreciate their ability to explain treatments thoroughly and create a comfortable environment.
- Exceptional Care: Many users have highlighted the high standard of care provided during procedures. From routine cleanings to more complex treatments like root canals, patients have expressed satisfaction with their painless experiences and the expertise demonstrated by the staff.
- Personal Attention: The friendly reception team and dental staff have made many patients feel welcomed and supported, especially those who experience anxiety about dental visits.
- Clean and Modern Facilities: The clinic's environment is noted for being clean and well-maintained, contributing to a positive patient experience.
- Efficient Appointment Scheduling: Many users have found the booking process straightforward, enabling them to secure appointments easily.
In summary, Smiles Dental Waterloo Road stands out for its dedicated team and commitment to providing excellent dental care, making it a highly recommended choice for those seeking dental services in the area.
Services and Treatments
Smiles Dental Waterloo Road: Reviews
Fantastic experience: Responsive, highly professional and excellent service in my experience
Fantastic experience: Excellent service from smiles Waterloo. (Painless and swift wisdom tooth extraction)
Fantastic experience: The practice manager, is amazing, the dentist was really professional and enchanted people
Fantastic experience: Excellent care and service from all the team here in Smiles Waterloo Road, particularly Dr. Carroll who is always very thorough and professional.
Fantastic experience: Dentists Philipa and Cormac a credit to their profession. Excellent and very caring to their patients
Negative experience: One of the worst dentists I've ever visited. Gave me anaesthetic and must've hit a nerve when injecting because my whole face felt a pulse of pain. The fixed tooth (which broke only a week after doing an examination, what a coincidence) has been sensitive to temperature for over a year now. All this paired with extortionate prices. Do yourselves a favour and visit dentists abroad.
Fantastic experience: I recently needed a root canal treatment, which was excellent each step of the way. I am a very satisfied patient.
Fantastic experience: The best experience and hands down the best hygienist I’ve ever been to. Thank you Yiran / Helen Wang! Lizann.
Fantastic experience: Dr Anthosh Naidoo is an amazing dentist and a person. Great asset to this clinic.
Fantastic experience: Always efficient , punctual and professional and don't feel like you have been robbed
Fantastic experience: Easy to book appointment, professional staff, great dentist. Good experience.
Fantastic experience: Excellent experience with Smiles. The staff are wonderful and my experience was so good I've changed my dentist to Cormac who works in Smiles. He's excellent and gave me great support and advice, and also peace of mind. I highly recommend Smiles Waterloo Road!
Fantastic experience: Dr. P Carroll provides an exceptional dental experience that truly stands out. During my recent visit for a teeth scaling procedure, I was thoroughly impressed by her professionalism and skill. She ensured the process was comfortable and pain-free, taking time to explain each step and provide guidance on maintaining dental health.
Fantastic experience: Great service, price transparency, multiple locations
Fantastic experience: Great staff. Dr Lívia is super kind and competent. Highly recommended.
Fantastic experience: Excellent service from front desk to treatment room. Highly recommend Dr McMorrough.
Thank you John O'Brien for taking the time to leave us a 5 star review. We are delighted to know that you've had such a good experience in our Clinic and with Dr. Dermott McMorrough.
Fantastic experience: Dr Philipa was amazing, she was informationative. Was I'm a nervous patient she really took the time explain treatment options, went through my xrays. I found this very comforting. Honestly can't recommend her enough, looking forward to going back for teeth whitening.
Fantastic experience: I cannot recommend Dr Anthosh highly enough. After each appointment I would barely have known I was at the dentist, despite having a root canal and fillings on different occasions.
Thank you for your kind words and recommendation of Dr. Anthosh. We are delighted to hear that your experiences with us were comfortable and positive. Your feedback is greatly appreciated, and we look forward to providing you with excellent care in the future. Warm regards, Smiles Dental Waterloo Road Team
Fantastic experience: Couldn't recommend Smiles Waterloo enough. Needed to get a crown for my front tooth, and had Anthosh Naidoo handle the procedure for me. She was brilliant in every step of the process. Her attention to detail was extremely appreciated and I could tell she really cares about her work and her patients.
Thank you so much for your wonderful review and recommendation of our practice. Dr. Anthosh Naidoo is indeed an excellent dentist and we are so pleased to hear that she provided you with such attentive and caring service during your crown procedure. We appreciate your kind words and look forward to continuing to provide you with quality dental care.
Fantastic experience: I found Ms Yiran Wang to be very knowledgeable and dedicated to doing the best job possible. She certainly went "above and beyond" in the service that she provided me with. I am a very happy camper and I will certainly recommend Ms Wang and Smiles Dental Waterloo Road to others.
Thank you for your excellent review and recommendation of our practice. We are delighted to hear that you had a positive experience with Ms. Yiran Wang and that she provided you with exceptional care. We always strive to go "above and beyond" for our patients, and we are thrilled that we were able to exceed your expectations. Thank you for choosing Smiles Dental Waterloo Road, and we look forward to seeing you again.
Fantastic experience: Dr Livia Miranda is always great! Explains everything, very gentle and highly professional.
Thank you Tayla Tzirulnik for your lovely Review!
Fantastic experience: Very friendly reception area two very good dental dr, do a great job looking after your teeth, recommend using smile dental in waterloo rd.
Fantastic experience: Great facility! Lovely dentists and reception staff. Clean and very professional. great with nervous patients!!!!
Thank You Erin for your Review. We strive to give good service and delighted that we were able to assist you
Positive experience: Smiles Dental Waterloo Road is about 200 meters from my house. I have been using their dental services for some years, without any complaint. It is a friendly and competent dental service.
Thank you so much for taking the time to leave us a 4-star review! We truly appreciate your continued support and trust in our dental services over the years. We are delighted to hear that you find our team friendly and competent. Your satisfaction is our top priority, and we will continue striving to provide you with the best possible care. If there is anything specific you would like to share or any suggestions you have for us, feel free to reach out. We look forward to serving you for many more years to come!
Fantastic experience: Highly recommend! Anthosh is a superb dentist. I had two crowns fitted. She was extremely polite and professional.
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great visit with Dr. Anthosh and that she provided you with superb dental care. Politeness and professionalism are qualities we value in our team, and it's wonderful to know that they were evident during your visit. We appreciate your kind recommendation and hope to continue providing you with exceptional dental services in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again, and take care!
Negative experience: I never had a problem with smiles up until recently when my child needed a tooth extraction and smiles said they did not do tooth extractions on children. Probably should take their kids corner off their website due to misinformation.
Thank you for your review and feedback! We apologize for any confusion caused regarding our services for children. Our team at Smiles Dental strives to provide the best possible dental care to all patients, and we do offer a wide range of services for children, including teeth extractions. We apologize if we gave you any misinformation and will definitely take a look into our website's information on this. Thank you again for your feedback, and we hope to continue serving you and your family in the future. If there's anything we can do to improve your experience, please don't hesitate to let us know.
Fantastic experience: Amazing service! Dentist Livia, super attentive and gentle. Really recommend!
Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with Dr. Livia and that she provided you with attentive and gentle care. It's fantastic to know that you would recommend our services. We greatly appreciate your kind words and feedback. Should you ever need any dental assistance in the future, please don't hesitate to reach out. Thank you again, and take care!
Fantastic experience: Started my journey two years ago. Attended Dr Livia and Dr Dan. Found everyone to be very professional. All aspects of care explained and treatment plan provided. Special mention to Paula and Deaire at reception. Dr Dan puts you at ease and is skilled at what he does. Dr Livia is so patient and kind. I would recommend Smiles for all your dental needs.
Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that our team, including Dr. Livia, Dr. Dan, Paula, and Deira, provided you with professional and attentive care. It's fantastic to know that they made you feel at ease and explained all aspects of your treatment plan. We greatly appreciate your recommendation and are honored to be your trusted choice for all your dental needs. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you again, and we look forward to continuing to provide you with exceptional care for years to come!
Fantastic experience: I was seen by Dr. Livia Hoy Miranda and I am delighted with her kindness and professionalism. Livia answered all my questions and made me feel comfortable and secure about my treatment. I recommend this professional with my eyes closed! Thank you!
Thank you for your kind words and recommendation! We're thrilled to hear that Dr. Livia Hoy Miranda provided you with excellent care and put you at ease throughout your treatment. Your comfort and confidence mean a lot to us, and we appreciate you choosing our practice. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you again, and take care!
Fantastic experience: Fear free, zero pain. Left feeling great. Understood everything. Friendly staff. Thanks leo.
Positive experience: Okay, let me start by saying I was happy to turn to Smiles Dental as my long-term dentist joined them, having shut down his own practice. I have Periodontal Disease and this year was forced to turn to "Restorative Dentistry" in a vain effort to save teeth. Having lost one lower front tooth - replaced with a fine prosthesis (ie. false tooth) by Smiles - I was keen to try to save a loose upper right molar, But how?' I was determined NOT to go the Smiles route so 'Restorative Dentistry' was advised by a relative (who knew??). I was referred immediately to a Periodontist to see if I can be a candidate for bone grafting to enable a more permanent solution - I was not referred by Smiles to see this particular type of specialist. I now have a path that offers a more acceptable solution for both cases of tooth loss, and I am already better armed to hopefully prevent future loss. Lesson? Investigate all of the options available to protect that 'smile'! After nearly fifty years of dentistry, this is where I'm at..VERY disappointed customer.
Fantastic experience: A few weeks ago I had to have a tooth surgically removed. I am quite a nervous person with dentists but I was extremely well looked after - absolutely no pain on removal , the dental surgeon was a Dr. Bruno Reis absolutely brilliant. I was also under the great care of Dr Dermott McMorrough and Dr Livia Miranda all of whom I cannot recommend highly enough. A big thanks to all not forgetting Paula the Receptionist. I highly recommend Smiles Dental in Waterloo Road. Thanks again for all your care. Cepta.
Fantastic experience: Dentist appointment was fast and effective. Dentist very professional, examination and polish my teeth, also provided feedback and advice. I didn’t have scales, but he cleaned to get rid of my stains. I’m very happy with results.
Fantastic experience: Dr Livia Hoy is excellent. Very professional dentist. I had Botox as a prevention for aging and she made me feel very comfortable. Amazing results
Negative experience: Appointment cancelled without I received a notification. Drove 26 min to learn that the appointment is cancelled and the clinic notified another patient instead of me. On top I had to prove to the employee that I did not receive a text message showing my phone to be trusted. Awful organisation...Summarising, wasted my Saturday morning and money with the transport caused by a primary mistake.
Fantastic experience: I will be back definitely. Friendly and collaborative staff. Amazing service and really happy with the procedure done. Thanks
Fantastic experience: Had cleaning done, amazing and friendly staff, and all went smoothly.
Fantastic experience: The best dental care I have ever experienced! Dr.Livia Miranda is outstanding and friendly staff.I would highly recommend to anyone❤️
Thank you Vanessa for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with our whole team.
Fantastic experience: I got an appointment quickly, set up as a new customer easily and sorted out to my satisfaction. They are a good team.
Hi John, many thanks for your feedback. We’re so pleased to read your comments.
Fantastic experience: Normally quite nervous going into a dentist office for the last couple of years but couldn't have been made more comfortable from start to finish. Deira and Sophie welcomed me as I came in and out me to ease after they saw how nervous I was which made me feel an awful lot better. From there I was seen by Dr Livia and Simona who were both extremely friendly and walked me through and explained eveything. 100% Smiles Waterloo my go to clinic for dental.
Thank you Lloyd for taking the time to leave us this feedback. We’re really pleased to know that we were able to keep you calm and comfortable throughout your appointment. We understand how daunting dental appointments can be, so to know we helped you feel more relaxed throughout is wonderful.
Fantastic experience: The staff is very friendly, Dr Livia is great!
Thank you Fernando Sequineli for leaving a 5 star star review.
Fantastic experience: The staff are excellent at Smiles on Waterloo Road. Deira at reception is friendly and helpful and Livia is very professional.
Hello Catherine, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again.
Fantastic experience: Hi, Just wanted to leave a quick review and my experience at Smiles Dental Waterloo. I had an appointment last week for a tooth extraction with Doctor Dan Gruenfeld. I must say I was very impressed with the professionalism of all employees there. I was greeted with a smile from a lovely receptionist that was really nice and polite. Doctor Dan is a true professional and a great dentist he was really helpful and explained the whole procedure that was about to take place in a polite and calm manner. Through the years I have been at a lot of dentist clinics and this was my favourite by far . I would highly recommend Smiles Dentist Waterloo for anyone that is looking to improve their smile. As it is full of highly educated people that know exactly how to meet the highest standards for all clients. 10/10 service!!! Regards, Klaidas.
Hi Klaidas, many thanks for your feedback. We’re so pleased to read your comments and will pass on your feedback to Dr. Dan and the rest of the team.
Fantastic experience: Great team of dentists & nurses
Hello Edina, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: High quality service , professional staff and managment ,very delighted with the visit.
Thank you Davydosas K for leaving a 5 star star review.
Fantastic experience: The answer is fast. Attention to the patient.
Hello Serhii, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again.
Fantastic experience: Phillipa is wonderful!
Thank you Ifat Neumann for leaving a 5 star star review.
Fantastic experience: Cannot recommend this place enough. Dr Anthosh Naidoo performed a root canal for me and the standard of treatment from start to finish has been amazing . Any concerns I have ever had have been addressed straight away. The reception staff as well are lovely and very helpful .
Hi Scott. Thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with Dr. Anthosh Naidoo and the rest of the team.
Fantastic experience: Just the best treatment here. I can recommend.
Thank you for taking the time to leave us this feedback. We’re delighted to hear that you’re so pleased with the results of your treatment.
Fantastic experience: The staff in smiles Dental especially Paula have been so supportive and caring. Dr Dan Gruenfeld is an amazing dental surgeon and fixed an ongoing problem I had and gave me back my confidence and the work he did with implants was incredible. Thanks Dan. !!
Hi Carol, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. I will pass the feedback with our team and Dan! We look forward to seeing you again in the future!
Fantastic experience: Have being going to this smiles for a couple of years, staff on reception are so helpful, friendly and welcoming. Last two appointments have been with Dentist Anthosh Naidoo, couldn’t recommend her enough, makes you feel so at ease, she explains what she is doing each step of the way. Constantly checks in to make sure you are ok and don’t need a break. Very fast and efficient at what she does.
Hello Liz, thank you for taking the time to leave us this kind review. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with dr. Anthosh. We’ll share your feedback with her. Thanks again!
Negative experience: Dreadful place was charged for treatment two months ago that I never received and they told me they would refund it two months later and still no sign of my refund despite many calls!! I initially went and after a consultation I was told I needed root canal treatment a family member suggest I hit a second opinion which I did and it turned out I needed an emergency extraction - seriously what a waste of space. I am in the process of going further as I am disgusted by this behaviour!!!
Hello Yvonne, we’re very sorry to read about your experience at our practice and take patient care and feedback very seriously. Due to confidentiality reasons, we would like to speak to you directly about the issues you have raised. If you could please get in touch with us on [email protected] or 01 614 0440 and request to speak to the practice manager, we will then be able to fully discuss the details of your experience. Thank you for bringing this matter to our attention.
Fantastic experience: Great experience. Livia was a fantastic dentist. I will definitely be back.
Hi Cahill, thank you for leaving us this lovely review. I will pass your feedback to dr. Livia! We’re looking forward to seeing you again!
Fantastic experience: Great dental practice. Dr Anthosh Naidoo was lovely, very accommodating. Highly recommended.
Hi Alicja, thank you for taking the time to leave us this kind review and recommendation. We’re delighted to hear that you’re so happy with the level of treatment and patient care you receive here with us. We’ll share your feedback with dr. Anthosh. Thanks again!
Fantastic experience: Great work done. Staff was very profesional and helpfull!! Thank you!!
Hello, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again.
Fantastic experience: Really delighted with the results, very professional service and such a great team. Highly recommend!
Hi, thank you for leaving us this lovely review. We’re pleased to know that we could deliver this level of care to you!
Fantastic experience: Excellent dental service
Hello, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice!
Fantastic experience: My personal experience has been excellent. I have found Smiles to be highly patient-focused whilst delivering a very professional service. My needs weren't taken into consideration and the staff and Doctors took exceptional care of me throughout the treatment process. Dr Gruenfeld took the time and effort to listen and ensure the best treatment is available - a big thank you to all.
Hello, thank you for taking the time to leave us a review. We’re pleased that you were happy with your experience at our practice. We look forward to seeing you again in the future.
Fantastic experience: I had my teeth cleaned by Phillipa, I found her to be very thorough and she did a great job. I'll be coming back!
Thank you for taking the time to leave us this feedback. We’re delighted to hear that you’re so pleased with the results of your treatment. We are looking forward seeing you soon!
Fantastic experience: Dr. Leo has always shown a caring approach to a nervous patient like me
Thank you for taking the time to leave us this feedback. We’re really pleased to know that we were able to keep you calm and comfortable throughout your appointment. We understand how daunting dental appointments can be, so to know we helped you feel more relaxed throughout is wonderful.
Fantastic experience: From all dentist I’ve been to Dr. Leonardo is my favourite!!! He’s quick, gentle and for me he’s only doctor I trust my teeth and I feel so calm there even tho I am an anxious patient!!! Hats off for him and the ladies in reception are sweet too xx Glad to be back!! Been there 2 years ago, after looking closer home dentist I rather spend bit in way and I know I am in safe hands xx
Hello, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again.
Fantastic experience: Started my Invisalign journey with Dr Anthosh last summer and I couldn’t be happier with my new smile! Started to see changes in my teeth much faster than expected and I am absolutely delighted with the end result, couldn’t recommend Dr Anthosh enough!
Fantastic experience: Very positive experience with Smiles staff in Ballsbridge. Dr Livia and her team demonstrated exemplary teamwork and superb customer service. Thank you
Negative experience: Waiter 4 months for an appointment. Finally got an appointment which was cancelled the following daym rescheduled my appointment and 2 hours before I was due to attend they cancelled it again. Will not be rebooking.
Hi Kelsey, thank you for taking the time to write your review. We take feedback very seriously and would like to investigate the comments you’ve raised. Please could you contact the practice on 003531 6140440 or email us at [email protected]. and ask to speak with the Practice Manager, who will be able to address your concerns. Many thanks.
Fantastic experience: Dr Anne Wall is amazing, really professional and caring, would recommend this clinic to anyone!
Thank you Inga for taking the time to leave us this feedback. We’re delighted to hear that you’re so pleased.
Fantastic experience: Super miejsce z super ludźmi a przede wszystkim Panią Katarzyną dzięki której to miejsce nadaje jeszcze lepszego uroku Pani Katarzyna zawsze uśmiechnięta z profesjonalym podejście do pacjenta,zawsze godna wysłuchania i doradzenia co dalej robić i jak leczyć ząbki dziękuję bardzo i oby Pani w 18 ste urodziny zawsze dobrze się bawiła A great place with great people and above all Mrs. Katarzyna Dobryłko thanks to whom this place gives even better charm She is always smiling with a professional approach to the patient, always worthy of listening and advising what to do next and how to treat teeth
Hello Arkadiusz, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and Dr. Katarzyna. We will ensure we pass on your feedback. Thanks again.
Negative experience: So expensive:: I was shocked; I had a very short appointment to have some plaque removed, It cost 126 euros for a 20 minute session, cleaning; A lovely young female dentist looked after me, Obviously, they’re not interested in local business; I went because I live nearby,
Hi Sally, thank you for your feedback. We're sorry you were unhappy with the cost and length of your appointment and would be eager to explain and discuss this with you directly. We’re transparent about our prices and believe this reflects the quality of service we provide. If you would be happy to do so, please get in touch via 003531 6140440 or [email protected]. Many thanks
Fantastic experience: Excellent service and attention to detail by Dr Anne Wall. Exceeded all expectations and delighted with the final outcome. Would recommend this clinic if you’re looking for a new dentist.
Hi Luke, thank you for leaving us this lovely review. We’re pleased to know that we could deliver this level of care to you.
Fantastic experience: Welcoming and professional. I was able to book on the same day. My dentist seamed very prepared, and Ester made sure I had a pleasant experience. I already booked my next visit.
Hello Carmen, thank you for taking the time to leave us a review. We’re delighted to hear your comments about our staff and will ensure we pass on your feedback. Thanks again.
Fantastic experience: Dear Katarzyna( Dobryiko) , I arrived yesterday requiring emergency root canal work and the experience was just great ..pain free and smiling once again. Katarzyna is worried that she talks a lot but everything she said was about keeping me informed of what was happening during the full procedure. Keep talking ! Thank you. Declan
Thank you Declan for leaving us this amazing comment. If you ever need emergency appointments in the future, please do not hesitate to call us and we will always strive to ensure you are seen as soon as possible.
Fantastic experience: Highly recommend Shahzad , did a great job , quick and painless
Thank you Aaron for taking the time to leave us this feedback. We’re delighted to hear that you’re so pleased with the results of your treatment.
Fantastic experience: Went here for a cleaning, very fast yet efficient my mouth felt brand new lol. Also the dentist I saw, I can't remember his name but he's an Indian gentleman, very helpful and really great for nervous patients, super chill guy
Hi, thank you for leaving us this lovely review. We’re pleased to know that we could deliver this level of care to you.
Negative experience: I've been going here for years however rude receptionists who refused to book me in for severe dental pain have made me take my business elsewhere.
Hello Ciaran, thank you for your review. We are sorry to read your comments. Our staff are trained to be helpful, compassionate and respectful to all patients at all times and so we are disappointed you feel this way. We would like to talk to you about this and find out what happened, please contact us on 003531 6140440 or at [email protected] and ask for the practice manager. Many thanks, Smiles Dental Waterloo Road.
Fantastic experience: Such professional staff. Strict hygiene (safety first). Dermot is my guy. Has NEVER hurt me. EVER!! Used to be terrified if dentists. Now I cannot wait to get my teeth fixed. Had big root canal - not a bother - felt NOTHING. So caring. I’m very lucky to have found Smiles. Thanks so much for making “being scared of a dentist” a thing of the past. Cannot recommend Smiles enough.
Negative experience: Have been a client of smiles for many years am in severe pain today contacted smiles can't see you until Tuesday 2 dentists on holidays what sort of. Service is will have to change dentist
Hi Sean, we’re sorry to hear you were disappointed with the service you received at our practice. We understand that when you phoned for an appointment on Saturday, unfortunately, we didn’t have any availability to see you. We always do our best to help our patients who are in pain, however, it’s not always possible. We understand you were seen as soon as we could fit you in- on Tuesday. We have just hired a new dentist, so we will hopefully have more availability in the future. If you’d like to provide any further details, please get in touch with us at [email protected] or give us a call on +353 1 614 0440 and ask to speak to our practice manager, Michael.
Negative experience: I went here for a check up and cleaning. They told me I needed fillings so I got them. My teeth were so sore afterwards and extremely sensitive. I went back to ask about it and they said that was normal, I disagree since such extreme pain where you cannot eat/chew on that side of your mouth and cannot eat hot or cold food is not normal.
Hi Keeva, we’re disappointed to hear that you were unhappy with your experience at our practice. It is our understanding that you have since been back to the practice and reported that the sensitivity you were experiencing has improved. However, if you would like to discuss this further, please don’t hesitate to get in contact with us at +353 1614 0440 and ask to speak to our practice manager Michael Lynch who will be happy to help.
Fantastic experience: I've had fillings, cleanings and more recently, wisdom teeth out here. All staff have been very professional and friendly. Both Katarzyna and Dan explained everything in a clear and calm manner, which I appreciated. I don't mind going to the dentist anymore! Highly recommended.
Fantastic experience: I use this Smiles as my local dentist. I had my wisdom tooth removed the other day by Dan the Surgeon. I’ve also seen Deborah a number of times for check ups and fillings. Everyone including Vicky and Michael on the desk are all so friendly and accommodating. I highly recommend this team! Thank you, Katie
Negative experience: very poor , O % interest towards patient only profit !!!
Fantastic experience: Visited Smiles on Waterloo road today for the first time having been to smiles on O'connell street previously. Reason i changed branches was because the dentist i was seeing had moved to waterloo road. She had done a wonderful job on a difficult root canal procedure previously and i wanted only her to continue with further treatments which were overdue. Kasia is the dentist name and i cant recommend her highly enough. A wonderful dentist and a wonderful personality. I always felt at ease and she is so friendly that i just dont want to see anybody else. BRILLIANT!
Fantastic experience: Did my treatment with Dr. Deborah. Best dentist I had in years!
Fantastic experience: Had a filling done there. Dr Dan was right on time and did an amazing job on me. He just saved my life on this. Very reassuring and friendly too.
Fantastic experience: I was there it's fantastic
Fantastic experience: Smiles do exactly what they promised, put a smile back on your face. I highly recommend Dr Dan Grunfeld extremely professional and friendly!
Fantastic experience: I think this is one of the best Smiles clinic. I have been a patient of Dr. Dan for more than a year already, I am super happy with the results! He gave me back my smile! The staff is professional and friendly, I also like the reminder being sent to your Email address and mobile phone.
Negative experience: Smiles gave me unnecessary tooth work & made a mess of it. Leaving me in a much worse situation with more extensive work needed to be done. Wouldn't recommend.
Fantastic experience: I had a great experience in Smiles Dental Waterloo Road. The staff were friendly and kind and the dentist really put me at ease. I'm a nervous patient, so having a nice dentist was really important to me. I would certainly recommend Smiles Dental to friends and family.
Negative experience: I first attended Smiles in November, I filled out the usual forms, medical history, next of kin etc. I then saw the dentist for a check up, he said I needed a filling, but would have to come back in a couple of weeks, and to make an appointment with the receptionist. I did this and returned 3 weeks later for my filling. I saw a different dentist at this point who started to prepare for my filling, just before he injected me with the anesthetic, I stopped him and told him that 'You do know that I suffer from Malignant Hypertermina and that I can only have certain Anesthetic's??? He stopped every thing and asked me for more information. I show him my medic alert card. He checked the computer and said that he was just about to inject me with one of the anesthetic's that I am allergic too. His response was 'I don't want to continue as I do not want to ruin your weekend by calling an ambulance and with you ending up in A&E' So he said that they can order in the correct anesthetic's for me and that it will take a couple of weeks. He will get the receptionist to call me when it comes in. If I had not have stopped him from injecting the anesthetic, I dread to think what might have happened. I would not recommend SMILES. He should have checked the medial history form that they gave to me to fill in on my first check up. Now nearly 4 months later and I still have had no response from them as to when the anesthetic will be in. I will not be going back there again....
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&Alex (Alexandra Dental Dublin)
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