Smiles Dental Bath Avenue

Smiles Dental Bath Avenue
11 Bath Ave
D04 F5K0, Dublin
+35316673556

Opening hours

  • sunday: (closed)
  • monday: 8h-20h
  • tuesday: 8h-20h
  • wednesday: 8h-20h
  • thursday: 8h-20h
  • friday: 8h-17h
  • saturday: 10h-16h

Smiles Dental Bath Avenue is a Dublin dentist clinic located close to the Aviva Stadium and the National Print Museum, providing a range of dental treatments for patients in Dublin and the surrounding area. Our friendly team is committed to exceptional dental care, and we offer a range of treatments including general dentist check-ups, cosmetic teeth whitening, restorative dentistry in Dublin and much more. We also provide dental implants for patients with missing teeth. Our Dublin dentist offers extended opening hours during the week, we offer Saturday dentist appointments for your convenience, and there’s also on-street parking and easy access via bus and train.

Our comment from Best Dentists Club about Smiles Dental Bath Avenue:

Smiles Dental Bath Avenue is widely recognized for its exceptional dental care and friendly atmosphere. Patients have praised the clinic for:

  • Excellent Service: Clients frequently highlight the outstanding service they receive, often noting how staff like Dr. Bogdan and Dr. Ali Khan go above and beyond to ensure a comfortable experience.
  • Attentive Staff: The reception team, particularly members like Fran and Pablo, are commended for their helpful, friendly demeanor, making appointment scheduling a breeze.
  • Compassionate Care: Many reviews mention the gentle approach of the dental professionals, especially towards nervous patients, ensuring that they feel comfortable and well-informed throughout their treatment.
  • Clean and Modern Facilities: The clinic maintains a clean and welcoming environment, which gives patients confidence in their care.

Overall, Smiles Dental Bath Avenue has built a strong reputation for its commitment to patient satisfaction, making it a highly recommended choice for dental services in Dublin.

Services and Treatments

Teeth Whitening
Dental Implants

Smiles Dental Bath Avenue: Reviews

3.9/5 (127 Reviews)
Declan Rooney 10 months ago

Fantastic experience: Smiles Dental on Bath Ave is simply excellent ; ))

Salvador Gutiérrez 10 months ago

Fantastic experience: Absolutely excellent service! I was able to get a last-minute appointment, and everyone at the clinic was incredibly attentive. Special shout-out to Dr. Bogdan, who showed genuine care, took the time to explain everything clearly, and guided me through the whole process with flexibility and compassion. Pablo at the front desk was a delight—friendly, helpful, and made scheduling appointments easy while providing all the information I needed. I’ll definitely be coming back anytime I need a dentist in Dublin. Highly recommended!

steve ryan 11 months ago

Fantastic experience: I had a a tooth removed and an implant done by Dr Louis Suarez. The treatment I received was excellent. Very gentle and patient. The implant looks 100% natural. I’m delighted with the result!

Tony Murtagh 1 year ago

Fantastic experience: Clean and on time.i have been attending Bogdan for a number of years now and find him and smiles friendly, professional and clean. A pleasant experience always. Tony Murtagh

Laura Noble 1 year ago

Fantastic experience: Very detailed dentists and very friendly

Marcia Cipriano 1 year ago

Fantastic experience: I was there recently, and I can't recommend it enough. I am a very nervous patient, but the dentist was very good and explained everything I needed. The reception staff was very helpful and cheerful.

Sinead Gough 1 year ago

Fantastic experience: I was in recently for a cleaning and check up and I was very impressed with the service and care, Fran and Emma on reception were wonderful and made me feel very reassured, as I do have a fear of dentists, they looked after me so well I felt like I was in good hands with them. Dr. Bogdan was who I had my appointment with and again he was so reassuring and helped me feel calm and took great care of me. Over all my experience was fantastic and I can’t thank the staff enough for looking after me so well, I walked out smiling instead of shaking. Thank you Fran, Emma, and Dr. Bogdan, I will be back again because of you.

Jevgenijs Baukis 1 year ago

Fantastic experience: Over all good experience. First time in this clinic did check up + cleaning. Staff very friendly. Dentist very professional and explained all procedures step by step plus after care.

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Jevgenijs Baukis, thank you for taking the time to leave us this 5* rating & great review. As a new patient it is fabulous to know we have hit the ground running with regards to your experience and care at the practice. We look forward to seeing you again.

Anna M 1 year ago

Fantastic experience: Nice staff and good service

David F 1 year ago

Fantastic experience: Just updating my previous review: Today I had my latest cleaning and was delighted with the results. I’ve been a patient of Dr. Bogdan Florea for about 8 years now, and I couldn’t be happier with the care I’ve received. He is incredibly meticulous and thorough, always ensuring everything is done to the highest standard possible. He's transparent about treatment options, only suggesting what's necessary for my dental health. I highly recommend him to anyone looking for a great dentist. ------------------------------------------------------------------------------- So, I needed a root canal on a molar. A tricky exercise - but I need not have worried. I struck gold with Dr Bogdan who worked so hard to save my tooth. Meticulous, tenacious and determined - nothing was too much trouble for Dr Bogdan. This was service delivery on a exemplary scale. Add to this super friendly reception staff and super friendly dental assistants .... and u have a stellar combination. In age when service delivery is generally so poor, I was really delighted with my experience with Smiles Bath Avenue and I would be more than happy to recommend them without hesitation .......... and Dr Bogdan in particular.

James 1 year ago

Negative experience: Unfortunately I have to give 1 star. I’ve had 3 root canals with crowns in my life. The most recent was here at Smiles with Dr Bogdan Florea about 3 years ago. - None of my other crowns ever fall out, but this one does often - The procedure itself was the longest and most painful I’ve had by far - To top it all off the root canal was done poorly (in the opinion of other dentists) and is now failing, meaning I will likely need a very expensive implant because it cannot be repaired So based on my experience I would have to say avoid this dentist.

LaVidaModernaDeR “Ross” 1 year ago

Fantastic experience: Lovely looking dental clinic, dentist explains everything and the reception team is very friendly

Lilia Ramazanova 1 year ago

Negative experience: This was the worst customer service I have ever experienced, and I cannot recommend this place. There was a lot of confusion between the dentist clinic and the orthodontist clinic, which misled me regarding my orthodontic treatment and the process for making new retainers. As a result, I lost money because I was unable to claim back my invoice—it should have been under the orthodontist’s name, but nobody informed me of this. The practice manager was incredibly rude during our phone conversation. She raised her voice instead of trying to help and was completely unprofessional. I paid around 5,000 euros for this treatment—money I worked hard for, and this is the treatment I received in return. I hope the business owner reads these reviews because serious changes need to be made. This is not the first time I have received awful customer service at your clinics, both at Ortho and Smiles Dental.

Nahuel Agustin Benavidez Ortiz 1 year ago

Fantastic experience: Always amazing. Super clean, staff is so friendly and helpful

M O' Sullivan 1 year ago

Fantastic experience: Very happy with the service provided and the treatmen I received.

aidan brady 1 year ago

Fantastic experience: Excellent professional and friendly service

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Thank you for your kind words Aidan, it is a pleasure having you as our patient!

JANER64 2 years ago

Negative experience: I found the staff here very condescending and incapable of communicating efficiently with children. They seem to think just because they're dealing with hse patients that they can apply a two tier system.

nkechi obimagbo 2 years ago

Fantastic experience: Amazing place

Irene Asensio 2 years ago

Fantastic experience: Highly recommended! I’m really happy with all the work done here. Reception really helpful and pleasant, Rick was super nice and reliable and Dr L. Suarez and Donna were cautious and professional. From now on they have all my trust and loyalty.

Mo Sa 2 years ago

Negative experience: Calling them to reschedule an appointment due to fever to protect their staff and myself and my deposit is gone? Scam…

Carol Lillburn 2 years ago

Fantastic experience: Really pleased with the service here .. staff were friendly and helpful.. I was in and out in no time , and my teeth are literally sparkling

Diora Sch 2 years ago

Fantastic experience: I was a patient for a few years at Smile Dental at Bath Avenu Balbriggan I had my brace done here, implants and I had a lot of fillings done as well. People who know me would feel I am a very fussy patient So, since I met Dr Oana Maria Ursache there I couldn’t be happier that I finally found a dentist whom I trust a 100%. So professional!! I might even say perfectionist with what she is doing. Great and honest advisor on how best to care for my teeth and such a lovely person! Highly recommend this dentist because SHE IS THE BEST DENTIST I’VE EVER HAD

Angeles Herrera 3 years ago

Fantastic experience: It’s been a long time since I went to the dentist and I was afraid. After seeing Dr. Luis Suárez, I can honestly say it has been an extremely positive experience. Highly recommended. If you need implants, he is the guy to see!

Louise Mcnerney 3 years ago

Fantastic experience: Finally at my last appointment today with the great staff at smiles dental. Over the last 3 years, I have had dental surgery, orthodontic work and placement of an implant. All I can say is thank you. The service, the treatment plan, all of my dentists working together to get the best outcome for me has been just amazing Big shout out to Luis, Eduardo and Donna who have been with me since day 1. During Covid lockdowns they were the only human connection I had to the world. They have been on this journey with me and I will be forever grateful. Dental work can be daunting but if you are thinking of it, take the first step , make the appointment, it may be a long road, but one worth smiling about at the end. Thanks all.

Dr. Gerard McMahon 3 years ago

Fantastic experience: Great service. Bogdan is the biz!

Leonardo Guerrero 3 years ago

Fantastic experience: Thanks to Dr Bodgan for the great service ! All the team was nice and friendly but specially the brilliant Alfredo was 100% supporting during the treatment! Delighted with the service and quality.

William C 3 years ago

Fantastic experience: I had not been to dentist since before covid and was long over due a visit even back then. I had to face my fear, neglect and embarrassment regarding the poor state of my gums. Dr. Florea of smiles Dental Bath Avenue, together with his assistants and helpful reception staff, ( Fran and colleagues ) all were supremely professional in how they dealt with my issue and how I presented myself to the clinic as a nervous patient. In addition, Dr Florea exercised a level of skill in his knowledge, understanding, taking time to listen to my concerns and not making me feel negative about my issue, which I never expected to receive or had experienced before, given the condition of my inflammation of gums .He did what he had to do in a positive manner without my ending up feeling dread. He cleaned and scaled away the build up of tartar below gum lines for every tooth with absolute precision using equipment with a skill that was more than impressive. I felt zero pain except for a tiny pinch for a millisecond which was unavoidable due to level of inflammation of my gums. It was a most remarkable treatment carried out with superior care. The past week since my visit there is no more bleeding of gums whatsoever when I brush and my gums are noticeably more pink and firm in condition. Immediate difference and no after pain at all. I cannot overstate how this has made me feel on a personal level and how it has boosted my confidence again. I am very grateful for what was a powerfully first class service. Dr Florea and his staff are a most valuable asset not just to Smiles Dental but to the entire Dental profession we are lucky to have available in Ireland. I have a follow up in six months and an in between referral to ensure continued treatment however I am confident I am getting the best treatment possible for the best outcome. I am already seeing the benefits. That is so much appreciated for which my thanks will endure always.

Gail McNamara 3 years ago

Fantastic experience: Excellent orthodontic treatment, easy payments arrangement facilitated as well. Thank you Salma and team in Blanchardstown Gail Tully

erika seby 3 years ago

Fantastic experience: Visited Smiles yesterday and another great treatment I have received there. The clinic is very neat and clean lovely reception and staff. Finally i can smile again without shame .my teeth are well looked after here! Thanks guys!!!

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Erika, thank you for taking the time to leave this review with us. We're pleased to have been able to offer you such a high quality and efficient service.

Callie Zinsmeyer 4 years ago

Negative experience: The dentist here was very nice, however my husband and I felt that our cleanings were not nearly as thorough as we are used to. They also charged us €20 EACH (not covered by insurance) for added covid precautions?? More importantly, the dentist said we both had multiple cavities, and that my husband needed to have his wisdom teeth out immediately. I had mine filled, while my husband waited to return to his usual family dentist. When he got the appointment with the other dentist, he was informed he had no cavities at all, and that the wisdom teeth were nowhere near ready to have out and could maybe be avoided altogether. No way of knowing if I actually had cavities or not and wasted our money. Smiles are either inexperienced or a total scam.

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Callie, thank you for your feedback. Regarding the COVID-19 safety tariff, due to the increased global demand for this PPE equipment, we had to introduce a separate COVID-19 safety tariff. This was charged differently depending on your appointment type. We have been monitoring the situation closely and we’re pleased to confirm that we have now removed the safety tariff from all appointments from the 21st March 2022. Due to confidentiality reasons, I am unable to go into detail about your treatment online, however I am eager to discuss this with you directly. Please contact the practice on 00353 16601782 and ask to speak with the Practice Manager. Many thanks.

Cat Bromhead 4 years ago

Negative experience: While this place has good hours if you work all day, they certainly need to improve in other areas. Receptionist not wearing her mask properly, dentist not wearing a proper surgical mask but some weird thing with a respirator that he kept taking off when standing near me in a closed room while I have mine off. I had a little bit of sensitivity and a brown spot on my tooth. He takes an x-ray, and it’s not a cavity but suddenly he starts scaring me with talk about possibly getting an abscess and needing a root canal. Absolutely unbelievable thing to say to a nervous person who didn’t actually have anything wrong other than some plaque causing sensitivity. The receptionst said that my insurance did not state I would have an x-ray even though they did because I confirmed it with her and she checked what they sent and it was in the form they sent. If I didn’t ask her to check I would have had to pay. I will not be coming back. EDIT: I forgot to mention they charge €12 extra that they claim that insurance won’t pay for. No other dental office is like this. They could just put the fees into what they charge. What am I paying for? The dentist’s non-surgical/non-medical mask that he kept taking off to speak? No one was wearing PPE besides and dentists already are supposed to wear masks when performing procedures. If I knew that money was actually going towards proper PPE being used then I’d have no issue with it but it’s clear this place doesn’t care about COVID protocols.

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Cat, thanks for your feedback. All our team must wear facemasks in the practice and our clinicians wear specialist masks, I will speak to the team to ensure these are always worn properly where possible. Regarding the COVID-19 safety tariff, due to the increased global demand for this PPE equipment, we had to introduce a separate COVID-19 safety tariff. This was charged differently depending on your appointment type. We have been monitoring the situation closely and we’re pleased to confirm that we have now removed the safety tariff from all appointments from the 21st March 2022. Due to confidentiality reasons, I am unable to go into detail about your treatment online, however I am eager to discuss this with you directly. Please contact the practice on 00353 16601782 and ask to speak with the Practice Manager. Many thanks.

Daragh Ó hÉimhín 4 years ago

Negative experience: I went in for a new crown and 2 veneers as they had an offer on crowns €300 and the receptionist said I could pay the €300 for my crown in 6 months when I got the braces off .The dentist told me I qualified for the 6 month braces and advised me to get them instead of the veneers so that’s what I did.The braces were on for over 2 years with very little improvement so I asked for them off as I was sick of them at that stage and was due to get married So the dentist removed them and put some sort of paste over my teeth that slowly flaked off after a few month , I can only assume it was some sort of temporary quick fix to improve imperfections.Then to top it all off the receptionist told me my crown was now €600 instead of €300 like I was told in the beginning ,their argument was that the offer was 2 years ago as if it was my fault the 6 month braces were on for over 2 years , I have more complaints but I couldn’t be bothered to type anymore what’s the point . What a waste of money and so much time .

Phil McShane 4 years ago

Fantastic experience: I already reviewed this practice but didn't add the ** so here I go again - a very brief version!! The best dental clinic I have ever visited. Implants, cleaning and check-ups to an impending extraction (normally I wld be petrified of same) but not when I'm having it done with this highly professional and caring practice. For me Smiles is 10 out of 10. Well done to all the staff there Just want to add to this review following my last couple of appointments. I can't speak highly enough of this practice from the reception staff (mostly dealt with Fran) who is friendly, super efficient and professional. Dr Luis Swarez is an exceptional surgeon and I felt so comfortable and at ease in his care. It was such a pleasure to deal with him. Dr Maria also did 3 composite fillings for me and they feel like "new teeth". I would highly recommend this clinic on every level.

Lorna O’keeffe 4 years ago

Fantastic experience: Had some composite bonding done with Dr. Marie , I am extremely happy with the results and would highly recommend her.

Arthur Fyodorov 4 years ago

Fantastic experience: Clean environment, friendly staff and I highly recommend Dr. Eduardo

A 4 years ago

Fantastic experience: I attended here last Wednesday morning and what can I say - ""HIGHLY RECOMMENDED"" Always look for Dr Oana Maria Ursache. She is by far the best. She looks after her patients extremely well and is always very calm. I would highly recommend booking an appointment with her. A special thanks once again Dr Oana Maria. Alan M

Siobhan Reynolds 4 years ago

Fantastic experience: Simply superb! Dr Luis and Dr Bogdan are absolute gentlemen. I am a very nervous patient due to my super sensitive teeth. But once I had Bogdan treat me, my nerves dissolved. He is the most patient, gentle and effective dentist. He kept checking back in with me and never pushing through to finish up but always making sure that I was comfortable with the amount of pressure. It took 5 other dental practices to find this level of empathy and skill. I am never going anywhere else. It's a really beautiful, uplifting space too.

Sis Butterly 4 years ago

Fantastic experience: I have used the dentist on Bath Avenue a few years ago before it was Smiles. I have had a lot of experience with dentists, and have had a couple teeth removed in the past so I have experience in that area also. Dr Luis Suarez was excellent as an oral surgeon. He was calm and reassuring and talked through each of the processes he was doing to extract the wisdom tooth. He gave me enough Novocaine so I was pain free during the procedure so I didn't feel any discomfort. Dr Suarez did everything right, and my tooth was out in a very short time and I was done. I was delighted!!! The price for the extraction was very reasonable also, and I do have a lot of dentist visits in my life to compare. I would definitely use them again, and have, Talk to them if you have any questions or concerns as I found them very helpful.

Mic Raferty 5 years ago

Negative experience: Do not go there. Payed a lot of money for 6 veneers . And 5 years later they are all falling out. Absolute nightmare. And they were not cheap.

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hello, thank you for your review, we are so sorry to read your comments. We take patient feedback incredibly seriously and are very keen to speak with you. Please call us on 00353 16601782 and ask for the practice manager, Egle, so we can investigate this. Thank you, Smiles Dental Bath Avenue.

Anas 5 years ago

Negative experience: I had an Ortho treatment with them and during the consultation they told me it won’t take more than one year wearing the braces. And it ends up wearing them for nearly THREE years without reaching 70% of what I was looking for. They changed the doctor more than 4 times and always there were a delay and cancelling appointments and Doctors are not professional enough, as they don’t put enough strength when they tighten the braces as they were scared and naive.

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hello, thank you for your review, we are so sorry to read your comments. We take patient feedback incredibly seriously and would like to investigate this. Please call the practice on 00353 16601782 and ask for the practice manager, Egle. Thank you, Smiles Dental Bath Avenue.

Carlo de Mattia 5 years ago

Fantastic experience: Great professional service: I've had 2 crowns and a couple of filings done by dr Bogdan who is very friendly and always goes the extra mile to ensure that you are fully happy and satisfied, I can't recommend enough....if you're looking for a great experience, this is the right place

Jarno Boggia 5 years ago

Fantastic experience: Recently went to Smiles Dental at Bath Avenue after I have moved from the UK to the Republic of Ireland. I went in for a regular check up and Dr. Ali Khan was my dentist , nothing else than praise to give to Dr. Ali Khan whom is extremely professional and patient with nervous patients along with his assistants. Also a special thanks to Fran from the reception team whom was always very friendly and welcome throughout all my visits, would 100 % recommend to anybody whom would need to go to the dentist for whatever reason.

Hector F 5 years ago

Negative experience: Unfair extra 18 euros charge for covid19 fee

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hello Hector, thank you for your feedback, we are sorry to read your comments. Personal protective equipment (PPE) has always been worn by our clinical teams, however, during the pandemic the enhanced measures required, as well as the surge in demand have increased costs dramatically. The only way we could continue to operate and treat patients, was to introduce this separate tariff. Please be reassured that this is a temporary measure. We have already reduced the tariff since it was introduced and will continue to do so where possible. If you would like to contact the practice, please do so on 00353 16601782 or [email protected].

John Sherry 5 years ago

Fantastic experience: Usually nervous with dentists but the service I received from Dr. Ali and Maria was incredible. Literally a painless experience.

Gerard Obyrne 5 years ago

Fantastic experience: Very happy with the great care and attention received.... Thank you!

Jeff Johnston 5 years ago

Fantastic experience: I've recently moved over to Smiles Dental and have had an excellent experience to date. Dr. Ali Khan is super professional and friendly, which really helped put a nervous patient like me at ease on my visits. Would 100% recommend!

Michael Ward 5 years ago

Fantastic experience: Very welcoming atmosphere; excellent and thorough work done by all involved. Dr Ali Khan in particular was a pleasure to deal with, intelligent, and a total professional. He’s exactly the kind of dentist you want. I would highly recommend to anyone looking for any kind of dental work.

Eoin Otoole 5 years ago

Fantastic experience: I was very nervous heading in but Dr. Ali Khan quickly made me feel right at home, he was incredibly friendly, professional and made the whole experience very pleasant. Couldn't recommend him enough.

Kamile Kibar 5 years ago

Fantastic experience: Dr. Bogdan and the Smiles team are superb!!!! Best dental clinic I've visited in Dublin! I've always been nervous at thought of getting any sort of treatment done at the dentist but this visit to smiles dental bath avenue was amazing and I felt very relaxed throughout the treatment I received (to which they did a fantastic job!!). Receptionists are so friendly and helpful, couldn't ask for a better dental clinic AMAZING!

hoda a 5 years ago

Negative experience: I am reqular patient of Smile Dental. I’ve made an appointment through a phone call and shared my VHI dental insurance policy at the time of booking my appointment but after my treatment the reception girl asked me to pay in full for my treatment and claim it back from VHI This wasn’t the case in the past visits and this is one of the reason I do come to Smile and it’s approved by my insurance and don’t need to pay for the scale and examination. Also due to Covid they charged me additional €18 which she asked me to pay for it cash on the day and she insisted that this will not be covered by Vhi. However, Vhi just confirmed this was eligible and smile had it claimed from Vhi. So now I need to ask for refund as they charged me & my insurance. The reception wasn’t friendly at all and she need to improve her customer service and her knowledge of the process of claims.

gisele Silva 5 years ago

Negative experience: i does not matter how professional you are . You have no rights to not pay your staff. Sort out the situation for Bianca Laureci F.. , please.

Vaidas Tiskus 6 years ago

Fantastic experience: Great customer service!!!

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Vaidas, thank you for taking the time to leave this review with us. We're pleased to have been able to provide you with such a good customer service.

sarita sharma varma 6 years ago

Fantastic experience: Hi all! My experience with smiles dentals was very good. Dr.Ali Khan was very knowledgeable, keen to do his best,compassionate and professional. Absolutely best experience!!!!

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Sarita, thank you for leaving this review with us. It is fantastic to hear how happy you are with your treatment and our team here at the practice. We look forward to welcoming you back at your next appointment.

David Larkin 6 years ago

Fantastic experience: Very happy with my experience. Dr Ali Khan was my dentist and was extremely affable and helped me address teeth grinding issues as well as got me set up with a teeth whitening kit; something I had been considering for a while. The reception staff were very friendly and professional too, and the place has a generally relaxed atmosphere. Strongly recommend.

Priscilla Zacchi 6 years ago

Fantastic experience: Made an appointment for Monday and with the rain traffic was mad, rang the Practice’s temporary phone to make them aware of the delay & Naomi was extremely nice, rearranged the appointment. Such an Excellent professional, always greeting you with a Smile Highly recommend the Dental Practice. Dr Bogdan is also brilliant and very calm and patient. A huge thank you to the team.

F 6 years ago

Fantastic experience: I just want to say a big thank you to the smiles bath avenue team for all they've done for me over my last few appointments, they are amazing, always very aproachable, and professional. The current clinical set up is also amazing, their hours are flexible, the prices are really really good, ill be back soon with the family

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Thanks for the review Fran

Jonathon Collins 6 years ago

Fantastic experience: My experience with smiles in bath avenue far exceed any other dental practice i have been to prior. Im generally a very nervous person when it comes to dentists from previous bad experiences at different practices. However, when i got to the practice i was greeted by two lovely and bubbly girls at the reception. Both Fran and the other girl who's name escapes me right now, could not do enough to make me feel both welcome and less nervous. After speaking with Dr. Ali he put me at ease about my treatment. I cannot recommend the smiles bath avenue branch enough for their professionalism and ease of visit

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Jonathan, thank you for taking the time to leave us a review. We are thrilled to hear we helped you feel more comfortable, and are delighted to hear you would recommend us.

Niamh Fox 6 years ago

Fantastic experience: Fran and reception staff are great. Always had a great experience there. Would highly recommend here

DJ Campbell 6 years ago

Fantastic experience: Excellent company. Easy to deal with and great for recommending suitable procedures :)

David Henry 6 years ago

Fantastic experience: Great experience with Ali Khan. Great dentist who had a great consultative conversation to get to yye best mutual agreement regarding wisdom teeth and teeth whitening. Would recommend for dental treatment

Phil Doyle 6 years ago

Fantastic experience: Went to Smiles for first time for check up and cleaning. Dentist was Dr Ali Khan. Quality treatment, friendly staff, all round professional yet relaxing environment. Dr Khan was very helpful with advice on preventing any potential dental issues. Recommended for any dental treatment.

AM NicD 6 years ago

Negative experience: Was very annoyed by the dentist’s attitude towards me. The dentist rolled her eyes when I said I was from another jurisdiction which I found very unwelcoming. She also assumed I put the wrong date of birth down as I look quite young for my age. she said to me “i thought you were a spoiled little 17 year old with your perfect teeth”. (A totally wrong assumption as dental/orthodontics is generally free until age 18 where I’m originally from). She also said I needed 3 fillings replaced...I have never even had any fillings done! Was 20 mins late to be seen with no explanation from rude reception staff, who also had no problem complaining about their work colleagues/ work matters with 2 people in their waiting room. Also transparency around prices is nonsense as I was told one price on the phone and charged differently at the till. Would not recommend at all. Totally unfair to take someone’s hard earned money and treat them so disrespectfully. Felt their service was nothing but downright rude! Will not be back here!

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hello, we’re sorry to hear you were unhappy with your experience at our practice. Our dentists and staff pride themselves on their compassionate and caring nature so we really are disappointed to read your review. We understand that sometimes conversations can be misconstrued and we’d like to apologise for any confusion or misunderstanding caused. We take customer feedback seriously and would like to investigate further, please contact [email protected] or call 003531 6673556 and ask for Naomi Rood.

Steph R. 6 years ago

Fantastic experience: Thanks to Dr. Bogdan, my teeth look amazing. Kind and professional, I had the best experience so far. I will definetly come back. Very clean and lovely receptionists.

Gabriela Gabriela (Eva) 6 years ago

Fantastic experience: Doctor Bogdan was very professional and friendly. Would highly recommend!

Sorin Oltean 6 years ago

Fantastic experience: I came for a root canal treatment and I am really happy with the result. The pain is 100% gone now, no problems whatsoever after 3+ months. Many thanks to Dr. Bogdan and his nurse for being friendly and professional.

Silviu Baziuc 6 years ago

Fantastic experience: Such friendly staff. Very professional

Shauna Byrne 6 years ago

Negative experience: dentist was fantastic but the reception staff are very unprofessional. I was quoted a totally different price on the phone . €220 I was charged, was not prepared or advised. When I asked the receptionist about these costs she was really rude and told me I consented that dentists dont just go ahead that I obviously consented in the treatment room. I advised that if I had of known the prices or what exactly the dentist was doing, that maybe going forward it would be better if people were made aware of this if they had of explained each cost for each treatment €40 Consult not true just be aware!!

Sorcha O'Connor 6 years ago

Negative experience: Absolutely no loyalty to their clients. Had to wait a week to get an appointment to fill a chipped tooth (which had been filled there a few months previous) and when I arrive on the day of the appointment the dentist told me he couldn’t do it as the receptionist had only booked me in for a 15minute slot. I had called several times days previous to see if there were any cancellations as I was concerned that the tooth would chip further, explaining every time the situation, so it was astounding to find that they had booked me in for 15mins. So basically a complete waste of a trip. This clinic lacks the basic competencies required to run a practice, avoid if at all possible.

jackie farrell 7 years ago

Fantastic experience: Really happy with the cleaning & composite veneers by Dr. Maria. Really makes a big difference to my smile & confidence. Would definitely recommend Dr Maria as she is very thorough and did a great job.

Andy Griffin 7 years ago

Fantastic experience: Dentist Doctor Bogdan and Nurse Amanda were great. I was there for an emergency appointment as a tooth had split the previous night. Having stated I didn't want to return for a year, as well as removing the broken part of my tooth, Bogdan, gave me a temporary filling, some spare DIY filling material and Amanda gave me some toothpaste. Amanda X-rayed my jaw at the beginning and the price for all the treatment was much lower than I was expecting. Thank you Smiles!

Donna Keogh 7 years ago

Negative experience: Absolutely wouldn’t recommend this place, I’ve gotten braces done here, they are extremely unhelpful and very unprofessional and don’t seem to have a clue what they are doing. My teeth are worse now, I went in will less problems then I came out with. This place is a joke please don’t use this place I’ve had a horrible experience.

sile marrinan 7 years ago

Negative experience: I had a check up and clean here about a year ago, I asked for a full hygienist clean but received only a 5 minute clean by the dentist. The dentist and dental nurse were extremely friendly but unfortunately the work was not. This week I decided to go to a different dentist near my home and the dentist there told me the filling I received in my dental will have to be taken out and re-done, they completely looked over the health of my teeth and did a quick fix of something that needed more care. If you are looking to really get your teeth cleaned and the best care taken then I would recommend going elsewhere.

Matteo Genesio Stara 7 years ago

Negative experience: Dental hygiene lasted 7 minutes, performed by a dentist, not even a dental hygienist. After a consultation, including an X-ray scan, they couldn't tell whether or not I had cavities, which if you have ever been to a dentist, it's just not the way it should work. I would give -5 starts if I could, pretty bad experience.

Sean McMahon 7 years ago

Negative experience: Horrible service and they ignore emails. Had 3 fillings done very poorly which I complained about but they ignore my emails and tell me they'll get the Manager to call tomorrow, which never happens! I'm also due a refund which they are ignoring, I'm now going to legal route.

Fiona O' Connor 7 years ago

Negative experience: I had an implant done in My Dental which started to fail three years after it was put in. My current dentist didnt have to explain in detail why the ‘screw’ my expensive implant was put on was not doing it’s job I could clearly see from the X-rays myself. I also had a sinus lift to provide more stability for the implant yet the screw was not long enough. A complete waste of money and time. Would have paid more for a reliable service that will stand over heir records at least up to 5 years after a procedure.

Fergal Hannon 7 years ago

Fantastic experience: Just got my braces off this evening and have to say I’m delighted. Sonia, Jaime and Gabby were amazing, they were patient, check ups were quick and informative and treatment was top class (especially considering I needed braces off ASAP before emigrating) Had a filling with Maria too, also very knowledgeable and friendly. Receptionists were always accommodating with appointments when booking in advance. Facilities were clean and it’s centrally located. Thanks guys

Mora Grg 7 years ago

Negative experience: I went there and seen a dentist. Paid 50E after he told me that he does not have the tools to fix my problem. I asked at the reception to have the Xray emailed to me as the dentist could not do anything and she told me that I have to pay 35E for that and then she hang up the phone. Very disappointing. Please avoid this clinic.

James Howe 7 years ago

Fantastic experience: Fantastic friendly staff. Perfect for anyone that hasn't been to the dentist in a while and may be apprehensive about going.

Paddy Brennan 7 years ago

Negative experience: I got a retainer and was shocked that the orthodontist didn’t check to see that it fit me correctly. The receptionist just handed it to me and said “you can check yourself in the bathroom.” Also, every time I emailed the front desk (to make appointments, Query the cost for proposed work, and to check status of retainer) my email was ignored and I had to follow up. Also the receptionists are a little rude in general. It’s a fly by night “dental clinic”

Michael McLoughlin 7 years ago

Negative experience: I had an appointment that they cancelled due to the dentist being off sick. I made a new appointment that they cancelled the practice being closed. I was informed that they would contact me to arrange a new appointment within a few days. One week later they didn't contacted me. I called them and made another appointment. So, my first appointment date was set at, circa, 2 months after my inital call. In terms of patient service my first impression is that this group appears to be invested in quantity which could potentially adversely impact service quality.

Judy Goslin 7 years ago

Negative experience: I had an appointment with my dental today in ballsbridge with Dr Ignacio barbon. And I had to drive all the way from clondalkin in lunch hour traffic. I left an hour before hand but still arrived 5 min's late. They left me waiting for at least a half an hour and Dr Ignacio was not a bit helpful he was ignorant and refused to do a bridge on my teeth.. Where my own dentist said it's no problem. I won't be recommending my dental to anyone. Maybe I was having a bad day but Dr Ignacio their was no need to be as rude as you where. Your loss off 3000.

Niamh de Brún-Reid 8 years ago

Fantastic experience: Great staff, clean facility, great prices! Definitely would recommend My Dental.

Veronica Morrissey 8 years ago

Fantastic experience: Just finished my dental treatment at this clinic today. I would highly recommend Mydental for a very positive and professional experience. I was under the care of Dr. Victor Alaponte and Barbara. Dr. Alaponte was so professional and yet so friendly to do all he could to make a difficult procedure very comfortable for me. Well worth the journey to Dublin!! Will definitely be back!!

Laura Bailey-Salter 8 years ago

Fantastic experience: Wow where do I start, I have had a phobia of dentists since I was 16 years old and I had not visited one since that age, I am now 36 and had a few aches starting to give me some pain. I had heard of mydental and some people who had work done there who said they were fantastic. So I decided I needed to bite the bullet and called them! From the time I called the receptionist to seeing the dentist the first time I was very nervous and nearly didn’t go but from the time I walked into the building I was put at ease by the amazing team at the practice. I had a lot of work done and have had my phobia eased greatly if not almost completely gone. I can not recommend mydental highly enough and I will be back to visit them without fear.

Justin Sheridan 8 years ago

Fantastic experience: They got me over my phobia! Amazing andcaring team, thank you.

M shero 8 years ago

Fantastic experience: My teeth were all over the place at the front, crooked and bucked, parents couldnt afford the braces on offer here last year but cane across an add for brsces at €995. We Couldn't believe it. Have them in6 months now and to me they look perfect. Idbe hapoy for them to come off but the orthodontist said they need to stay in for a lot longer. My bite needs tobe fixed. Great place friendly stzff and atmosphere .. highly recommended

Jasmine Fitzpatrick 8 years ago

Fantastic experience: Lost my front tooth and needed a lbs implant and other work done . Was very worried and a little distressed before my appointment thinking about what I was going to go through but I shouldn’t have worried .. from start to finish it was an amazing experience. In fact the only pain I felt was from stretching my jaw for the duration of the treatment.. my new tooth is perfect.. I now also have a beautiful new smile with a few crowns as well as the implant. The staff at the desk were wonderful.. the total cost of my treatment was half of what I was quoted in two other dental clinics .. The clinic is beautiful and ultra modern Only complaint I had was that it was really difficult to get an appointment ... the implantilogist was booked for 6 weeks in advance but they got me in after 3 weeks on a cancellation .. I can honestly say that I am looking forward to my next visit and I hate the dentist! Thanks to all but particularly to Dr. Alapont. A brilliant and gentle dentist .

Michael Campbell 8 years ago

Negative experience: Booked an appointment over the phone only to be told no one had recorded it. Perhaps have online booking if your staff are too incompetent to do it?

Jason Bradley 8 years ago

Fantastic experience: Rang to book, got an appointment a week later. Arrived on time, was seen on time, was treated courteously the whole way through. Service was brilliant as was the price. Second time I've been there and the second time the same experience. Will be back.

o Risa 8 years ago

Negative experience: I had put a filling a other dentist. But still felt pain and came to this dental. I had see a Dr. Esther Navarro. She said wait and see about a mouth. Please come here, if you pain. I came here again and had replacement of filling. But she did next to tooth. So different one. Besides my bottom and top teeth near the tooth that she gave replacement of filling was chipped. I asked her about that. She said when I blown some air into your teeth, you said this one feel pain. That's why I did. I think this was poor decision as a dentist. Just one way. If you are professional you should check more and should make decision which tooth need replacements of filling. We talked what tooth I pain first time, though. About chipped she just said repeating I don't know. I was so disappointed and sad. Besides she became emotional. She was not professional.

Stephen Doyle 8 years ago

Fantastic experience: Great service and extremely modern techniques , had not been to the dentist in a year . Like most I fear the dentist however this was a place I will definitely go back to.

Fifi A 8 years ago

Negative experience: I wasn't too happy about my service here. The orthodentis are friendly, but there is a major lack of communication. I got 6 months braces which actually took a whole 24 months simply because brackets weren't placed properly and had to be changed numerous times. I felt like I had to constantly be telling them what to do i.e. to push my teeth more forward or to move a tooth more out etc. Normally as an orthodentist they should tell me what should be done to achieve the best teeth I can. All this delayed the process. I had to switch halfway through luckily the second orthodentist did a better job. Another disappointment is that I got only the top arch and my orthodentist said that's fine your bottom teeth are straight enough. She did not warn me that getting top braces alone could result in an overbite as the teeth would be pushed out to make space. And the bottom would remain in their position. So I now have an overbite that's quite obvious thanks to not being informed. I feel had this been told to me i would have got them together. What's worse is I went to another orthodentics and within 2 minutes of seeing my teeth they said that I should have gotten bottom braces too. Yet here i was told they are fine. Total lack of information overall. Efforts made in the end with the second orthodentist however

Rachel Healy 8 years ago

Negative experience: Got 2 calls postponing. Waited 3 months for an appointment for consultation for a veneer. Was in there for about 2 minutes. Dentist nurse was friendly but reception wasnt. Dentist was unhelpful. Disappointed after seeing it on SoSueMe. Won't be going there again

Fiona Liu 8 years ago

Negative experience: I went there with my boyfriend for an appointment this afternoon, but having to find out our appointment was cancelled because their dentist was leaving. We received no phonecall or email letting us know that, but they said they left a voicemail but we checked and there wasn't any. We left the clinic feeling really disappointed and irritated because we just basically got told off with no alternative arrangements made and secondly we live far from ballsbridge so coming up was a complete waste of time.

SED Orthodontic and Dental Center 8 years ago

Positive experience: Good place .. highly recommend

Shane N 9 years ago

Negative experience: Really poor service. Went to get my mouth piece fitted for teeth whitening which went fine and was told it would be ready to collect the next day. Late the following evening I recieved a call saying it would not be ready and that it would definitely be ready the next day. I couldn't collect it that day so I left it another day (Friday) thinking it would surely be ready but again I was told no it was not ready but 100% it would be ready the next day. Again I left it to the Monday and once again it wasn't ready. I was told to wait 15mins while they did it and 45mins later I finally received my teeth whitening kit a week later with a bare apology.

Juliano Dill 9 years ago

Fantastic experience: I am over the moon with the result of the new crowns I have just had placed on my 2 front teeth in MyDental with Dr. Victor. My old crowns were only placed 8 years ago, but despite the fact they cost me an absolute fortune they alway looked false and there was a horrible black hue around the gum line. Having had perfect teeth until I fell off my bike and smashed my 2 front teeth I was alway disappointed with how the crowns looked in photos. The new crowns match my natural teeth perfectly and look totally natural. I can't recommend MyDental's service and professionalism enough and their price was extremely competitive. Thanks guys

conor ohanlon 9 years ago

Negative experience: 4 root canals I had done need work re done I was told by a specialist they were half done.

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Conor, we've been trying to contact you. Can you contact the clinic? It's a very unusual thing for another dentist to tell you, but we would need to check them to make sure you are getting accurate information.

Avril Watson 9 years ago

Fantastic experience: I have to say, I was never one for liking my visits to the dentist but My Dental totally changed this for me. In March of this year, I contacted the clinic and requested an emergency appointment as I was in such pain and couldn't take it any longer! When I arrived at the clinic, I was seen to straight away by Dr. Victor. I was told that I would need a root canal treatment and luckily enough for me there was a cancellation so I could have it done right away! Dr Victor and his nurse were more than helpful and the relief I felt after this visit was unbelievable. I left the clinic with no more pain and felt like I had really been looked after and accommodated. I looked forward to coming back to see Dr. Victor and the MyDental team to start the preparations for my porcelain crown. Many months later, I've had no troubles or issues with my tooth! I was very satisfied with the service here and I'd recommend the clinic to everyone. Their prices are unbeatable and it's very evident that they are passionate about the services they provide. A++

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Thanks for the review Avril :)

Paul Dunne 9 years ago

Fantastic experience: Overall I had a very good experience with MyDental. I got braces with Dr. Natalia and found her very nice and friendly, half way through my treatment I had an issue with my wisdom teeth and MyDental were very quick to get me an emergency appointment with Natalia and she helped me and checked it out and then she got sometime to ring me back a few days later to check how I was, which was very much so appreciated. I got my braces off with Dr. Carmen and found her very friendly and caring, she also put in composite and made my smile even better, which she didn't have to do but did it anyway. They were sometimes running late, but can't hold that against them. Also found the waiting area comfortable and the free wifi in the waiting area made it easier to wait. I also liked the way the appointments were booked by you, so that it could suit my timetable and I could choose when to come.

Smiles Dental Bath Avenue
Smiles Dental Bath Avenue

Hi Paul, thanks for the review.I'll pass the good words on to both Dr. Carmen and Dr. Natalia :)

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