Central Dental Clinic Lucan
Information about Central Dental Clinic Lucan
Opening hours
Our comment from Best Dentists Club about Central Dental Clinic Lucan:
Central Dental Clinic Lucan is known for its exceptional patient care and high professional standards. Many clients have praised the clinic for its friendly and welcoming staff who ensure a comfortable environment for all patients.
Key highlights include:
- Detailed explanations of procedures, making patients feel informed and at ease.
- Excellent attention to detail ensuring high-quality care.
- A team of skilled professionals who are empathetic and strive to reduce patient anxiety.
Patients have expressed satisfaction with their treatment experiences, highlighting the clinic’s focus on making dental visits as pleasant as possible. With a commitment to maintaining a hygienic and safe environment, Central Dental Clinic Lucan comes highly recommended by numerous clients.
Services and Treatments
Central Dental Clinic Lucan: Reviews
Fantastic experience: Good dentist, high standard and professional, explains every procedure with detail and care.
Hi Daniel,
So glad you are pleased with the service. Patient care is our priority.
Best regards
Central Dental Clinic Lucan
Fantastic experience: Excellent attention to detail. All staff are welcoming and friendly. Highly recommended.
Hi Keith,
Your high recommendation of our clinic is greatly appreciated. Our focus is always on excellence.
Best regards
Central Dental Clinic Lucan
Fantastic experience: This clinic is excellent! The dentist was wonderful. The staff were friendly and very helpful. I highly recommend this clinic.
Thank you Kawane,
We really appreciate your positive review of our clinic.
Best regards
Central Dental Clinic Lucan.
Negative experience: I called to book an appointment and was just about to confirm it. I asked if I could use a PRSI consultation, and instead of answering clearly, the receptionist kept pushing me to book a regular consultation instead. She was saying things that made it feel like she was trying to talk me out of using my PRSI entitlement. In the end, she told me to just go to another clinic. I found the entire interaction rude and unprofessional. I was genuinely trying to book an appointment, but the way I was spoken to made me feel unwelcome and not valued as a patient.
As a new patient we would not interact with Social Welfare for your free PRSI check up entitlement until would arrive for your appointment. It is protocol. Therefore, there seems to have been some misunderstanding in this regard. It is regrettable if you felt you were not valued as a patient, presumably you mean as a potential patient. Your assurance that you were genuinely trying to book an appointment is not needed, no doubt this was the case. We wish you well in all your dentistry requirements.
Fantastic experience: I have had numerous treatments done in central Dental Clinic. They are a highly professional team and very well trained. They follow all safety standards to a really high standard which makes you feel at ease.I couldn’t recommend them enough they tick all the boxes. Friendly staff, safe and hygienic environment, excellent at treatments and well priced. Five stars rated treatments every time.
Thank you Radu, we are really pleased you are happy with our patient care and with our clinic. Many thanks for your kind words, greatly appreciated.
Best regards
Central Dental Clinic
Fantastic experience: Great clinic to be. I would recommend it to anyone to come for all dental needs.
Thank you Amandou, really appreciate your review.
Fantastic experience: Brilliant clinic, great dentist, explained everything, very assured. Lovely staff, very friendly and helpful. Would highly recommend this clinic.
Thank you Gerry, we are glad that you are happy with our care and service.
Fantastic experience: I feel the recent reviews of this dental surgery to be a serious misrepresentation of how meticulous , considerate and attentive they actually are. I have attended this surgery regularly since moving to Lucan 6 years ago. I am a somewhat nervous patient and was very relieved to find somewhere with such a high standard of service! I receive regular cleans and have had a variety of procedures both routine and non carried out over the years that were always performed to an exceptional standard. Brendan and his colleagues always make every effort to provide a swift appointment and the dental surgeons and nurses whom have treated me over the years namely Ieva and most recently Xiang deserve recognition for the outstanding treatment they provide.
Hi Martha,
Thank you so much for your kind words and for taking the time to write. Your review means a lot to us and we really appreciate it.
Kind regards,
Central Dental Clinic
Fantastic experience: Out of all the dentists I have been to in Lucan, these are the best I have come across
Thank you very much Eoin for your review , we really appreciate this and it is especially important to us that you are happy with the care received.
Kind regards
Central Dental Clinic
Negative experience: WARNING; Do NOT attend here. (This is the 1st time I have ever felt the need to warn off prospective clients to a business). My daughter, a patient in this practice for the last 5 years, had severe pain, with swollen face, last weekend (Bank Hol). She rang early on Tuesday morning for an emergency appointment and was met with a very unsympathetic response, being told that the next available appointment was August 28th, over three weeks time. She asked if she could be put on a cancellation list and was told 'No'. She rang a local dentist where she was told that they were full that day and advised to get back to her own dentist for a prescription. She followed this advice and was again told 'No, not possible'. There was no understanding or attempt to offer advice to her. In despair, she rang the local dentist back to ask if they could possibly give a prescription and they very kindly suggested that she call in and they were able to fit her in between appointments. She received treatment, including antibiotics which were necessary. They have arranged to deal with an impacted wisdom tooth as soon as the bad infection has cleared. Disgusted with the attitude and lack of care from the CENTRAL DENTAL CLINIC, Lucan
Thank you for sharing your feedback. We are truly sorry to hear about your daughter's experience and the frustration it has caused. It is our priority to provide the best possible care, especially in emergency situations, and it's clear that we did not meet your expectations in this case. This does not reflect the level of service we strive for. We have treated many thousands of patients in the last 14 years since opening in October 2010 and every patient is important to us. We are reviewing what happened to ensure that our processes, particularly around emergency appointments and patient communication, are improved moving forward.
We are glad to hear that your daughter received the care she needed.
Fantastic experience: Brilliant staff and great prices. 100% recommend.
Thank you for your review, we really appreciate it and we are delighted you had a positive experience.
Fantastic experience: I have lived my whole life with a fear of Dentists visits to the point of feeling nauseated before and while in the chair. I visited this clinic today. Brendan made me full at ease while I made the appointment last week and assured me that I would be fine, and how right he was. Dr Xiang Ruan and his assistant Roxanna looked after me so well, explained everything in detail, step my step. offered to stop at anytime if I was stressed or nervous. So friendly, kind and understanding of my fear. I can safely say I am back on track thanks to all the Team my fears have reduced. Roisin B. Highly reccomend Central Dental Clinic Lucan.
Hi Roisin,
Thank you so much for your review and kind words, we really appreciate it and look forward to being of assistance to you again.
Fantastic experience: The service and staff are amazing! I highly recommend going there for regular check ups and even just for one session of teeth cleaning! They will do a great job
Thank you Reem for your review. We really appreciate your kind words and for sharing your positive experience with us. We will continue to strive to constantly improve our service.
Fantastic experience: Fantastic staff, very warm, friendly, and professional. They were very quick to relieve any fears I had and made the whole experience very pleasant. Good affordable prices also. 100% recommend this clinic.
Thank you Dora, your positive and kind review is greatly appreciated.
Negative experience: Really would not recommend this place. Booked for a scale and polish as my usual dentist was booked for weeks. The place itself is a very strange set up - an old house with an upstairs room converted into a dental clinic room, downstairs looks nothing like youd expect from a professional dental clinic, the waiting room is grotty, dull with old sunken in couches. It's also shared with a solicitors office, a staff member of which had to move their car for me to get out as the parking is extremely limited and awkward. The scale and polish lasted no more than 10 minutes. I told the dentist I had pain in a back tooth and asked if it needed a filling. He told me it was just stained? I had no confidence in this place so I didn't push it. The nurse seemed to not know what she was to be doing and the dentist had to tell her constantly what to do. I understand she may have been in training but at the very least she should know herself to have the chart ready instead of just sitting there doing nothing. €80 for the experience and of course a few weeks later I booked an appointment with my dentist and surprise, surprise I did need a filling in that "just stained" back tooth!
Thank you for your review. However what you outline is the opposite to what many of our patients have expressed to us. The following is a review from WhatClinic reviews, for which we are very grateful:
“On reviewing clinics and dental surgeons to remove some wisdom teeth for me, I read many bad reviews about Central Dental Clinic in Lucan and I was nearly actually going to cancel my appointment but I am genuinely glad that I chose to make a decision based on my own experiences. Please ignore anything you read about this place being dirty and grotty with old sofas - this is completely false - it is a very welcoming clinic, with high-tech machinery and with very warm and welcoming staff - I was very at ease and the surgeon who removed my wisdom teeth, along with the dental nurse who completely made me feel very at ease, explained everything in detail to me and constantly checked on me throughout the whole procedure. I need to return for further work and I have no hesitation in doing so.”
Negative experience: The old man working in reception is as rude and useless as you can get. Came in for a report from an accident I had few years back and every time I come in he keeps telling me to come back and they don’t do that sort of thing?! What kind of dentist doesn’t have a file of each patient
Hi Adele,
Thank you for your review and sharing your feedback which we take very seriously. Our primary objective is patent care in a welcoming and professional environment for everyone. To our regret we do not appear to have met your expectations. However, on reviewing your file, we would like to clarify that you have only attended our clinic once and on that occasion your treatment was not related to an accident. Perhaps you are confusing us with another clinic but in any event , we do keep detailed records for all patients.
Fantastic experience: A very warm, friendly dental clinic that put you at ease straight away. Excellent service.
Fantastic experience: I am sorry every dentist is rubbish in this place but Dr Musfir Mohammed. He is best yet the best one don't bother with the rest. Just from my experience!
Thank for your review even though it appears you have not experienced treatment by any of our other dentists. We are always seeking ways to improve our service and continue to provide a warm, welcoming and professional environment to provide patient care.
Fantastic experience: I love the team here, and Brendan is super efficient and patient. Thank you
Negative experience: They glued back my tooth crown and last for 2 or 3 months and fell off . Not happy with the service they keept me with the head up side down and felt really sick after that . Really disappointed Never go back again .
Negative experience: Avoid very expensive. Had a simple and minor filling which I had no issue with and ended up with extreme sensitivity. When I eventually got a check up on it I was advised that I may need a rut canal to fix it. They charged me 15 euro for the X-ray. And then asked am I booking in for my other filling. Never again use this dentist
Fantastic experience: Had an amazing experience at Central Dental. The receptionist Noreen was very polite and accomodating. The dentist Dr musfir and dental nurse who done my teeth were amazing. I would definitely recommend them to anyone.
Negative experience: Went here a few days ago as my normal dentist was fully booked and I thought I needed a filling. Avoid! I paid €70 for an x-ray and prescription??? The dentist told me I needed a root canal and laughed. when I was leaving the receptionist was talking on her phone and just clicked her fingers for my receipt and handed me the card machine. So unprofessional!
Negative experience: worst customer service and No respect to Deaf client.
Fantastic experience: Would highly recommend this dentist. Very attentive and friendly. Fast appointments, reasonable prices...will definitely return.
Negative experience: I have been to the clinic about 4 times. Overall just a disappointing service. It was all a bit lazy. The dentist referral letter to remove my wisdom teeth was completely wrong and I had to go back twice to get it fixed. He didn't even reference the correct tooth to be removed in the end.
Negative experience: Wold not recommend to anyone poor service waiting outside and then told I couldn't be seen after a 2 hrs drive
Fantastic experience: Very easy to set up an appointment. I had tried other local dentists but whenever I called the nearest one to me, it always went straight to voicemail. I also liked the little reminder text the day before which is very helpful. As for the dentists, they were friendly and professional. Made me feel at ease. Overall, good experience
Negative experience: I went to this dentist to have my teeth cleaned and was informed that I needed a number of fillings. I was having no trouble whatsoever with my teeth. She filled two of my back teeth and proceeded to remove some of a filling I had in another tooth, she then cut my lip with a metal strip she was using to increase the gaps in my teeth, I have been in constant pain for the last month in the teeth she filled and in the tooth she removed some of the filling from. Please avoid this practice at all cost. I’m looking for recommendations for a dentist to fix the mess that was made of my teeth. As I’ve said I have had no pain or issues for at least 15 years the only visits to the dentist have been for cleaning although it was about 2 years since my last visit but no other dentist recommended that I should have anhh to work done to my teeth. I am very displeased with the treatment I have received and am in constant pain since mhh y visit to this practice so stay away
Fantastic experience: I am a new patient and my first visit was very successful. Dr Musfir Muhammad and his assistant was very pleasant, professional and happy to answer any questions. Highly recommended.
Fantastic experience: I found Dr Musfiruddin Mohammed ⚕️and the nurse ⚕️ very professional and excellent dentist, I strongly recommend this place.
Fantastic experience: I found Dr Musfir Muhammad very professional and excellent dentist
Negative experience: Visited this dentist in the past never an issue, On this occasion I need extensive jobs done on my teeth ,filling extractions , root canal, although the dentist can obviously do all this work , I was fobed off too 4 dentists all outside of my reach as referrals, basically need a car to get them . When I inquired why I cant be seen too at there clinic , I received no response. Not impressed,and very perplexed as to why a dentist would not carry out the work as I live within 2 mile radius. Im left now in position to source my own dentist locally who will carry out the work .
Fantastic experience: My dentist and nurse were extremely professional and very kind. I was very nervous and they went to great lengths to put me at ease. I would recommend highly.
Fantastic experience: Fantastic dentist. Just got three fillings and I couldn't be happier. Would highly recommend.
Fantastic experience: I highly recommend this excellent place. The staff in this clinic is made up of genuine, highly professional, and hospitable people. These are the qualities that I found hard to find in this trade.
Fantastic experience: Great experience visiting today. High standard of ppe and hygiene. Very impressed. Quick appointment and felt at ease. Friendly and professional from reception to the dentist.
Negative experience: I have been trying to book an appointment for 3 days now but no response on the phones. Went there physically to try my luck but no one was there. Having a bad tooth ache for days, how do I actually get an appointment I need HELP!!!
Fantastic experience: My mother had a severe tooth ache and was dealt with speedily and professionally. During the Covid crisis it can be extremely daunting and difficult to access essential services, the central clinic, Lucan , provided swift and informative advice and were next to none with their customer service.
Fantastic experience: Is it open now ? From march 25 2020 ?
Fantastic experience: Great service from naureen. All staff very professional and friendly.
Fantastic experience: Staff was pleasant and I felt good after they cleaned and polished my teeth Thanks will see you again
Fantastic experience: I have with this Clinic very friendly staff and alway take care and take good examination for teeth
Fantastic experience: Top class. From. The gentleman on. The desk to the two ladies conducting the dentistry. Went in for scale polish and filling and was nervous. The whole procedure was painless and calm. Very professional and courteous. Will definitely return. Top class dentist.
Negative experience: Customer service very unsatisfactory and my mouth had cuts afterwards. No response to complaint.
Fantastic experience: It was excellent care . Emlin
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