Hidden Gem Dental
Information about Hidden Gem Dental
Opening hours
- sunday: (closed)
- monday: 9h-13h, 14h-18h
- tuesday: 9h-13h, 14h-19h
- wednesday: 9h-13h, 14h-18h
- thursday: 8h-13h, 14h-18h
- friday: 9h-13h, 13:30-16h
- saturday: (closed)
Dental clinic
Our comment from Best Dentists Club about Hidden Gem Dental:
Hidden Gem Dental is a highly regarded dental practice in Midleton, known for its exceptional service and commitment to patient care. Many clients express their satisfaction with the welcoming atmosphere, praising how the staff, including Dr. Lulu He, makes visits comfortable and stress-free. Customers highlight the following key points:
- Professionalism: The dental team is described as highly professional and knowledgeable, ensuring that patients feel safe and well cared for during their treatments.
- Friendly Staff: Reviews frequently mention the friendliness of the entire team, which contributes to a relaxing and positive experience at the clinic.
- Efficiency: Patients appreciate being seen on time for their appointments and report on the quick yet thorough nature of the procedures.
- Clean and Modern Facilities: The clinic itself is noted to be clean and stylish, creating a pleasant environment for visitors.
- Above and Beyond Care: The follow-up calls to check on patients after procedures reflect the practice's dedication to patient well-being.
With glowing reviews from numerous happy clients, it is easy to see why Hidden Gem Dental is recommended to anyone in need of dental care.
Hidden Gem Dental: Reviews
Fantastic experience: Have been twice to Hidden Gem Dental from office/dental staff to Lulu the dentist i had I was made feel welcome and at ease ☺️
Thank you so much for your five stars
Fantastic experience: Excellent professional experience at hidden gem recently. Had a wisdom tooth extraction from Dr. Lulu and she really put we at ease with her kindness and care. The dental nurse was very reassuring and continually checked if I was OK throughout the extraction. Dr. Lulu even requested for a member of staff to ring me the next day to check on my recovery which I thought went above and beyond of my expectations. Hidden Gem has taken away the dread I once had of dentist visits.
Thank you very much for taking time to write us a lovely review
Fantastic experience: The service was excellent, the staff were very friendly. I was seen at my appointment time, and the dentist was very gentle and super thorough. I got a filling/teeth cleaning and polish, and I have to say the dentist attention to detail was superb while taking his time but being very efficient. The premises was very clean, with lots of space, plenty of ventilation. The décor is modern and stylish. The whole experience was a pleasure, Thanks, Fred.
Thank you very much for your kind review!
Fantastic experience: I am very happy with Hidden Gem Dental. Will definitely continue to attend Hidden Gem Dental. Would highly recommend to anyone that needs a dentist. Great staff also, very friendly.
Thank you for taking the time to write such a lovely review, we really appreciate it.
Fantastic experience: A great dental practise. Excellent service and appointments to time. Such friendly staff. Would highly recommend.
Thank you so much for your 5 star review
Fantastic experience: Lulu is simply fantastic and she has a super friendly team.
Thank you so much for your kind review!
Fantastic experience: Such professional doctors. I always am confident in Lulu’s safe hands
Thank you very much for taking the time to write the review.
Fantastic experience: Highly recommend Dr L. He - Excellent, calm, professional service
Thank you so much for the review.
Fantastic experience: wonderful clinic, excellent, smiling and friendly staff. Doctors know their business, everything is fast and high-quality! I chose this clinic a little over a year ago and have never regretted it! I give it all the deserved 5 stars
Thank you very much for your lovely review.
Fantastic experience: Cannot recommend highly enough. They fit me in a short notice and it was the first time in my life that I actually didn't mind being at the dentist. Wonderful staff and super efficient. Thanks again guys.
Thank you for your kind review
Fantastic experience: Had such a great experience getting composite bonding done by Lulu. Great outcome and the staff were always so nice
Thank you for your lovely review Raymond !
Fantastic experience: Lovely efficient staff at reception and Dr LuLu He put me completely at ease during my recent visits, first of all for an extraction and then a scale and polish. Highly recommend Hidden Gem ☺️
Thank you so much for your kind review. We are glad we could help.
Fantastic experience: You know that feeling when you go to the dentist, and it’s like you’ve entered some kind of tooth assembly line? They barely look at you before saying, "Have a seat," and then, in what feels like two minutes, you’re out the door with a “See you in six months,” like they’re sending you a save-the-date for another round of dental speed dating? Yeah, me too. But THIS place? Oh, it's like the opposite universe. Imagine walking in and *not* feeling like you’re about to star in a dental horror movie! The staff is so friendly, you half expect them to offer you cookies and milk (although, ironically, maybe not the best idea at a dentist’s). They *actually* talk to you. Crazy, right? They answer your questions, and even if you’re the type to ask, “But really, do I *need* to floss every day?” they’ll smile and explain – even if it’s way past when they should be eating their own lunch. Long story short, this was the best dentist experience I’ve ever had. My teeth and I have never felt more loved. A true Hidden Gem! in the middle of Midleton!
Thank you very much for your positive review. We are glad you had a great experience here with us.
Negative experience: Today was my first visit since Dr. Cronin's retirement. Unfortunately, I won't be returning. I always found he's approach to be non-intimidating and a lot more welcoming/friendly. I didn't feel at all comfortable during my visit with the dentist today and honestly felt like leaving half way through. I live an hour away in north cork and have been happily commuting back to Midleton for my check ups since I moved away 5 years ago. I will definitely be looking for a more local Dentist going forward.
Hi Sarah, thank you for your review. We are very sad to hear that you weren't happy at your last visit. We would be sorry to lose you to the practice, we hope you would reconsider. Kind regards, Hidden Gem Dental Team.
Fantastic experience: I have been attending this clinic for a number of years and really loved the previous owner who was so professional and kind. When he told me about the new owners and their credentials, I knew I would be in good hands. I have had numerous treatments from both owners and I cannot recommend their work highly enough. I consider myself very, very, very lucky to be a patient of Hidden Gem Dental.
Thank you so much for your lovely review.
Fantastic experience: I did the general check up,scale and polish. It's amazing! Thanks Dr Lulu He,she is super nice and professional. It's a total brand new and good experience compaird with what I did in the past!
Thanks Lu Liu, we are delighted you got on well with Dr. He
Fantastic experience: The best dental clinic I've ever been. The staffs are very welcoming, and I can't recommend Dr. He enough, she is very professional, friendly and experienced. I wholeheartly suggest to give this place a go especially if you're nervous seeing a dentist. The place is clean and comfortable to be in too. Overall 10/10. I really appreciate the smooth and positive experience I had. Thanks.
Thank you so much Michael, such kind words!
Fantastic experience: A great practice. I have been a client of Dr Mike Cronin for some years and recently with Dr .Anton Paskauskas.
Hi Caroline, Thank you so much for your kind review.
Fantastic experience: Great staff, excellent service.
Thanks for your kind review Matt
Fantastic experience: Excellent service & lovely staff! Was quite nervous but was put at ease straight away. Needed an emergency appointment & they fit me in the same day. Highly recommend
Thanks for your wonderful feedback Joanne!
Fantastic experience: All staff very welcoming and helpful . Pain free visits all the time .
Thank you very much for your 5 stars
Fantastic experience: Very friendly. My 12 yo was happy in and out.
Thank you so much for your lovely review
Fantastic experience: This is 2nd time I was been there to get my teeth fixed.Great service
Thank you so much for your lovely review
Fantastic experience: It is very nice and friendly place. I b back there again
Thank you for your positive review
Fantastic experience: Excellent service
Thank you so much for your review
Fantastic experience: Thanks Davina & Dentist Arron . very nervous going in . But so relieved very gentle. Definitely a dentist for all but espically the faint hearted
Thanks so much for your kind review Teresa! We are delighted you had such a nice visit when you were so nervous.
Fantastic experience: Great service!
Fantastic experience: Excellent dentist.
Fantastic experience: Very good
Fantastic experience: My Girlfriend was given the very best care under their services. Her teeth were shining white
Thank you so much for the kind review. We are delighted your girlfriend had such a good experience.
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