Grange Dental Clinic
Information about Grange Dental Clinic
D13 F7H9, Portmarnock
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-15h
The Grange Dental Clinic provides high-quality dental care in a comfortable, friendly environment. We offer a range of services, including check-ups, cosmetic dentistry, teeth whitening, fillings, dental implants and orthodontics. We offer emergency appointments daily. Conveniently located in Donaghmede, Dublin 13 with free onsite parking, we prioritize your comfort and well-being. Contact us today to schedule an appointment!
Our comment from Best Dentists Club about Grange Dental Clinic:
The Grange Dental Clinic is highly regarded for its exceptional service and friendly staff. Patients consistently commend the clinic for its professionalism, with many noting the warm and welcoming atmosphere that helps to ease any anxiety associated with dental visits. Key highlights include:
- Exceptional Staff: The dental team is consistently described as friendly, helpful, and compassionate, making every patient feel comfortable and cared for.
- Quality Care: Many patients have reported positive outcomes from their treatments, including excellent results in cosmetic procedures such as composite bonding and braces.
- Welcoming Environment: The clinic boasts a modern, bright, and clean environment, contributing to a positive patient experience.
- Thorough Explanations: Dentists take the time to explain treatment plans in detail, ensuring patients are informed and confident in their care.
- Positive Experience for Children: The clinic has received great feedback on its ability to make dental visits enjoyable for young patients, including thoughtful gestures like goody bags.
Overall, Grange Dental Clinic is highly recommended by its patients for providing a high level of dental care with a focus on patient comfort and satisfaction.
Services and Treatments
Grange Dental Clinic: Reviews
Fantastic experience: very snazzy dentist dr lee♥️
Hi Cara, Thank you very much for your 5 star review! We appreciate your feedback!
Fantastic experience: Great Dentist, all the girls are nice to deal with and also good on advice. Stipe was the dentist and he was great, light touch and a gent, Mark
Thank you for your 5 Star Review. It is fantastic to hear that you are happy with the service offered at the Practice. I will share your lovely feedback with them, and we look forward to welcoming you back to the Practice soon. Kind regards Smart Dental Care
Fantastic experience: Amazing team at grange dental . Would highly recommend.
Thank you for your kind words and feedback Alix we sincerely appreciate it. We are thrilled you think highly of us. We pride ourselves on having an amazing team at The Grange and are delighted that our patients feel the same. We look forward to seeing you again!
Fantastic experience: This review is from Marie Carroll: Marie is very happy with the end result and would highly recommend composite bonding, thanks to all the staff
Thank you for your lovely words Marie we appreciate your feedback and are delighted you are happy with our work and would recommend our clinic. It was a pleasure treating you. We hope to see you soon!
Fantastic experience: Professional and fast treatment, wonderful staff! Thank you very much!
Thank you for your 5 star review, we appreciate your kind words and feedback! We hope to see you again soon.
Fantastic experience: Dr. Moid Fotuhi and nurse Shivangi, did the most amazing work with my 27 year old Autistic brother who has had a big fear with the dentist for most of his life. The understanding and gentle nature that they showed really helped my brother get through his treatment. The fact he is willing to back for another treatment is beyond words. Couldn't have asked for a better Dentist and Nurse.
Hi Sarah, Thank you so much for your kind and thoughtful review. We're truly honoured to have been able to support your brother during his visit. Dr. Moid and Nurse Shivangi will be delighted to hear your kind words — they take great pride in providing gentle, compassionate care, especially for patients who may feel anxious or overwhelmed. It means the world to us that your brother felt comfortable enough to return for further treatment. We’re so grateful you chose The Grange Dental Clinic, and we look forward to welcoming you both again soon. Warmest regards, The Grange Dental Clinic Team
Fantastic experience: I found all staff to be professional, pleasant & helpful. The practice is modern, bright & welcoming & has a very calm & relaxed atmosphere. Nothing was an issue. All procedures, treatment plans & costs are explained in full & emailed straight to you or printed for you there & then. I would highly recommend Grange Dental Clinic.
Hi Trish, Thank you for your fantastic review! We’re so pleased to hear you had such a positive experience at The Grange Dental Clinic. It's great to know that you found our team professional and helpful, and that you appreciated the calm and welcoming atmosphere. We're glad the treatment plans and costs were clearly communicated — transparency is very important to us. Thanks again for the recommendation! Kind regards, The Grange Dental Clinic Team
Fantastic experience: Incredible and very professional
Hi Lottie, Thank you so much for your kind words and 5-star review! We're delighted to hear you found your experience with us incredible and professional. It means a lot to our team. We look forward to seeing you again in the future! Best regards, The Grange Dental Clinic Team
Fantastic experience: Such an amazing service at the grange dental. After a fall 5 years ago , I never thought id be happy with my teeth till now! Thank you Ian and Mel especially and the whole team! Im so happy with the results and communication with the grange. Couldn’t recommend more :)
Thank you for your kind words Lucy! We are absolutely thrilled you are happy with the overall treatment and service you received. We look forward to seeing you again soon!
Fantastic experience: Very Happy experience, from the bright, roomy, clean premises, to the lovely friendly staff, and the excellent dental care.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It means a lot to know that you felt comfortable and well cared for from the space itself to our team and the treatment you received. Looking forward to seeing you again!
Fantastic experience: A great dentist, Brian will always put you at ease. Wouldn't dream of going anywhere else!
Thank you for your review Emma ! We're so glad you felt at ease during your visit. We look forward to seeing you again soon!
Fantastic experience: Super friendly staff and excellent customer service, treatment is really quick as well. Would definitely recommend
Thank you for your wonderful feedback Emma! We're so pleased to hear that you had a positive experience with our team. We look forward to seeing you again soon.
Fantastic experience: The best dentist that I ever had. Nothing is a problem I felt safe and under very good care. Thank you
Thank you so much, Karolina! We're thrilled to hear that you had such a positive experience with us. Providing safe and excellent care is always our top priority, and we're so glad you felt comfortable and well taken care of. We appreciate your kind words and look forward to seeing you again!
Fantastic experience: The clinic is lovely, open & bright & very mobility accessible (lift at the main door). The greeting is warm & welcoming & we were made to feel at such ease. Unfortunately after her examination Sal advised my mother (who is elderly) her treatment could not be done that day & would need to reschedule. The empathy & compassion shown to her was off the radar & everything was clearly & simply explained. We were not made feel a hindrance or rush to get us out the door. Sal was extremely kind & took time to ensure we fully understood & were happy leaving. Grange Dental is a wonderful dental practice with super professional but very friendly staff. Five out five ⭐️
Thank you so much, Karen, for your thoughtful and detailed review! We're so glad to hear that you and your mother had a positive experience with us. We always strive to create a welcoming, comfortable environment for our patients, and it’s wonderful to know that Sal's empathy and care made such a difference. We truly appreciate your kind words and are so happy to have you as part of the Grange Dental family. Looking forward to seeing you both again soon! ⭐️
Fantastic experience: Saw Dr Moid and Nurse Rebecca today with my son who is 14. Rebecca is very welcoming and friendly which is lovely in dental environments. Dr Moid is very patient, understanding and as it was also an appointment for myself I felt he really accepted am a nervous patient and was extremely kind and made me feel positive and relaxed. I will definitely make a follow up appointment for my next procedure. All in all a good experience
Thank you for sharing your wonderful experience, Sinead! We're so glad to hear that both you and your son felt comfortable and cared for during your visit. We always aim to create a welcoming and relaxing atmosphere, especially for nervous patients, and it's great to hear that you felt at ease. We look forward to your next appointment and are here to support you every step of the way!
Fantastic experience: The Staff are friendly and excellent I would recommend too any of family and friends, thanks for all the time and effort
Thank you for your wonderful feedback, Stuart! We're so pleased to hear that you had a positive experience with our team. Providing excellent dental care in a friendly, welcoming environment is our top priority, and your recommendation to family and friends truly means a lot. We look forward to continuing to support your dental health at The Grange Dental Clinic.
Fantastic experience: Good service, I had my teeth cleaned with Dr Moid and nurse Rebecca, such a lovely experience!
Thank you for the fantastic review, Annamarie! We're so glad to hear that your teeth cleaning with Dr. Moid and Nurse Rebecca was such a positive experience. We appreciate your kind words and look forward to your next visit!
Fantastic experience: I was delighted with the very thorough scale and polish I received from Moid. Thank you!
Thank you for the great review, Joseph! We're so glad to hear you had a positive experience with Moid's thorough scale and polish. We really appreciate your feedback and look forward to welcoming you back to The Grange Dental Clinic soon!
Fantastic experience: I had an emergency because of a badly broken tooth. I was seen by Ian who resolved the problem to my full satisfaction. Many thanks. Brid Heron
Thank you so much for your kind words, Brid! We're so glad Ian was able to help with your emergency and resolve the issue to your satisfaction. We truly appreciate you taking the time to share your experience, and we're always here for any future dental needs!
Negative experience: Don't recommend this dentist at all. I went here to get composite bonding done a year ago and I have already been back twice and I will need to go yet again to get them fixed as they chip very easily and don't last. Not happy with my experience as I spent a lot of money on it.
Thank you for sharing your feedback Amanda. We’re truly sorry to hear that you’ve had a less-than-satisfactory experience. We strive to provide the best care, and we’d love the opportunity to address your concerns. Please contact us directly to speak with our practice manager so we can investigate this.
Fantastic experience: Amazing service. Professional staff and dentist was very caring.
Thank you for your wonderful review, Suken! We’re delighted to hear that you found our service amazing and our staff caring. Your feedback inspires us to continue providing the best care possible. We look forward to seeing you again!
Negative experience: Very disappointed with the service I have received.
Dear Ms. Mack, Thank you for your feedback. I sincerely apologize for the disappointment you experienced with our service. We take your concerns seriously and would appreciate the opportunity to understand more about your situation and can address this matter appropriately. Our practice manager will be in touch with you shortly. Thank you for bringing this to our attention. Sincerely, The Grange Dental Clinic
Fantastic experience: My favourite dentist really good and helpful
Dear Ay, Thank your 5 star review. We truly appreciate your feedback at The Grange Dental Clinic! We are glad you find us helpful and will continue to provide an excellent service. If you ever have any questions or need assistance, please feel free to reach out. Thanks again, and we look forward to seeing you at your next visit! Best regards, The Grange Dental Clinic team
Fantastic experience: Received my treatment from dr Ian Lee on my porcelain veneers, treatment and result were 10/10 would recommend to anyone thanks again!!
Dear Hugh, Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience at The Grange Dental Clinic. Our team is dedicated to providing excellent care, and your support motivates us to continue striving for the best. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Best regards, The Grange Dental Clinic
Fantastic experience: Really happy and very nice staff
Dear Kim, Thank your 5 star review and your kind feedback. We truly appreciate your feedback at The Grange Dental Clinic. If you ever have any questions or need assistance, please feel free to reach out. Thanks again, and we look forward to seeing you at your next visit! Best Wishes, The Grange Dental Clinic team
Fantastic experience: Having a fear of the dentist makes each trip an absolute nightmare, but having Salwa as my dentist I couldn't ask for a better person to look after my teeth from the moment I met Salwa and the team at Grange dental I was put to ease with there calm, kind and caring professionalism .well done to the whole team everyone I met in the surgery had a lovely kind caring Manor and where so welcoming.
Dear Louise, Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience at The Grange Dental Clinic. Our team is dedicated to providing excellent care, and your support motivates us to continue striving for the best. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Best regards, The Grange Dental Clinic
Fantastic experience: Great results and very nice sweet worjers
Dear Chinenye, Thank you so much for your kind words! We’re grateful for your feedback and thrilled to hear about your positive experience at The Grange Dental Clinic. Our team is dedicated to providing excellent care, and your support encourages us to continue striving to do good and serve our patients well. If you have any questions or need assistance, please don’t hesitate to reach out. Thanks again, and we look forward to seeing you soon! Warm regards, The Grange Dental Clinic
Fantastic experience: Love the results best dental studio
Dear Chidimma, We truly appreciate your feedback and are thrilled to hear that you have rated us 5stars at The Grange Dental Clinic. Our team is dedicated to providing excellent care, and your support motivates us to continue striving for the best. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Best regards, The Grange Dental Clinic
Positive experience: Very professional and always ready to help. Dr Lee is very patient and take time to explain
Dear Clemence, Thank you so much for your wonderful review! We’re thrilled to hear that you found our team professional and helpful. Dr. Lee truly values taking the time to explain everything, and it’s great to know that this made a positive impact on your experience. We appreciate your support and look forward to seeing you at your next visit! Best regards, The Grange Dental Clinic
Fantastic experience: Really nice and lovely staff, made my daughter feel so comfortable
Dear Linda, Thank you for your kind words! We’re delighted to hear that our staff made your daughter feel comfortable during her visit. Creating a welcoming environment is a top priority for us, and it’s wonderful to know we succeeded. We appreciate your feedback and look forward to seeing you both again soon! Warm regards, The Grange Dental Clinic
Fantastic experience: Amazing clinic, staff extremely friendly and couldnt be more helpful. Highly recommended
Dear Natalie, Thank you so much for your amazing review! We’re thrilled to hear that you found our staff friendly and helpful. Your recommendation means the world to us! We’re committed to providing the best experience for our patients, and we appreciate your support. We look forward to seeing you again soon! Best wishes, The Grange Dental Clinic
Fantastic experience: Excellent service :)
Dear Lisa, Thank you for your fantastic feedback! We’re delighted to hear you received excellent service during your visit. Your satisfaction is our top priority, and we appreciate your support. We look forward to seeing you again soon! Best Wishes, The Grange Dental Clinic
Fantastic experience: Excellent service, advice and care, thank you
Dear Cormac, Thank you so much for your excellent review! We’re thrilled to hear that you received top-notch service, advice, and care during your visit. Your kind words truly motivate our team to keep striving for the best. We appreciate your support and look forward to seeing you again soon! Best regards, The Grange Dental Clinic
Fantastic experience: I brought my 10 year old to the children's open day last Friday. She seen the lovely dentist Dr Salwa Ameen who is excellent with children. She did a full examination on my daughter's teeth and gave her a goody bag which she was delighted with. Would highly recommend this practice
Dear Stephanie, Thank you for your wonderful review! We’re so glad to hear that Dr. Salwa Ameen made your daughter’s experience enjoyable and that she loved her goody bag. Creating a positive environment for our young patients is very important to us. We truly appreciate your recommendation and look forward to welcoming you both back soon! Best wishes, The Grange Dental Clinic
Fantastic experience: All of the dental team/staff were very friendly and very professional. The atmosphere was very relaxing. I would have no hesitation in recommending Grange Dental Clinic to others.
Dear James, Thank you so much for your fantastic review! We’re delighted to hear that you found our team friendly and professional, and that you enjoyed a relaxing atmosphere during your visit. Your recommendation means a lot to us! We truly appreciate your support and look forward to seeing you again soon! Warm regards, The Grange Dental Clinic
Fantastic experience: My first time going to this dentist, the team made me feel so comfortable and relaxed. Would highly recommend this dentist to anyone!! Thank you so much to manager and all the staff.
Dear Aoife, Thank you for your glowing review! We’re thrilled to hear that our team made you feel comfortable and relaxed during your first visit. Your recommendation means a lot to us, and we’re grateful for your kind words about our staff. We look forward to welcoming you back soon! Best wishes, The Grange Dental Clinic
Fantastic experience: All the staff are lovely, really professional and accommodating, just a lovely atmosphere overall here. Zoe on reception was really helpful in providing me with information etc. really good service!
Dear Lauren, Thank you for your wonderful review! We’re so glad to hear that you found our staff lovely and professional, and that Zoe on reception was able to assist you. Creating a welcoming atmosphere is important to us, and your feedback truly brightens our day. We appreciate your support and look forward to seeing you again soon! Warm regards, The Grange Dental Clinic
Negative experience: The clinic rang me to "confirm" my appointment by paying up front over the phone. Absolutely awful treatment, especially after being a customer for years.
Dear Radomir, Thank you for your feedback. We sincerely apologize for your experience regarding the appointment confirmation process. We strive to provide excellent service to all our patients, and we’re sorry to hear that we fell short in this instance. Your concerns are important to us, and we would like the opportunity to discuss this further. Please feel free to reach out directly to our management team so we can address your experience and improve our services. Thank you for being a valued patient, and we hope to resolve this matter for you. Best regards, The Grange Dental Clinic
Negative experience: Absolutely terrible customer service!! Went in looking for an appointment to tighten temporary dentures that I had done out of the country. Got an appointment for 4hrs later. Came back at the time specified, was waiting for 20 mins just sitting there waiting, finally got into see a dentist. He spent 4 mins looking at my mouth, said he doesn't know what type of dentures I have in my mouth & nothing he can do, have a good day. Went back outside to the front desk & was told there's a consultation fee of 65€, I said he didn't do anything I was inside for only 4 mins !!! Was so mad, I just paid it.. But perhaps this is why people go away to get work done, because it seems Irish dentists don't care about the health of their patients, they just want to take their money!!!!!! So if you're not sure if the dentist can do anything for you, STAY AWAY from here Because they will just charge you & send you on your way after they've taken your money...
Dear Richie, Thank you for sharing your experience, and I’m truly sorry to hear about the issues you faced during your visit. We strive to provide quality care and service to all our patients, and it’s clear we fell short in your case. Your feedback is invaluable, and I would appreciate the opportunity to address your concerns directly. Please reach out to our management team so we can better understand the situation and work towards a resolution. Thank you for your patience, and we hope to make this right for you. Best regards, The Grange Dental Clinic
Negative experience: DO NOT GO HERE. They never answer the phones or actually listen to the patients, I asked repeatedly about the same tooth to be told it's not a big issue but less than a month later it's an emergency root canal. Save your time and money and go anywhere else
Dear Shay, I’m truly sorry to hear about your experience with us. We take patient feedback very seriously, and it’s concerning to hear that your concerns weren’t addressed properly. Your situation is important, and I’d like to investigate this further. Please reach out directly to our management team so we can understand what happened and ensure that we improve our communication and care. Thank you for bringing this to our attention, and I hope we can work towards a better resolution. Best regards, The Grange Dental Clinic
Fantastic experience: I went in to get a tooth fixed, he also kindly took it upon himself to clean my teeth also which badly needed to be done. Very friendly dentist and the receptionist is lovely. Highly recommend and will be using this clinic as my future dental surgery
Dear Danielle, Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience at The Grange Dental Clinic. Our team is dedicated to providing excellent care, and your support motivates us to continue striving for the best. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Best regards, The Grange Dental Clinic
Fantastic experience: I have anxiety & am quite fearful of dentists but Dr Ameen, the nurse & receptionist were incredibly kind, patient & understanding. Scale & polish was done in a matter of minutes & I was given every opportunity to take breaks if needed. Great experience, thanks to all
Dear Emma, Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with Dr Salwa at The Grange Dental Clinic. Our team is dedicated to providing excellent care, and your support motivates us to continue striving for the best. If you ever have any questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Best regards, The Grange Dental Clinic
Fantastic experience: Was just seen by Sal in Grange Dental very pleasant young dentist who looked after me. All the girls there are really friendly which puts you at ease. Would defo recommend.
Thank you for your review Daniele. We appreciate your kind words and are thrilled you had a great experience with us! We hope to see you again soon.
Fantastic experience: From my first call to book my appointment as a nervous patient. A lovely pleasant professional voice. Immediately made me feel relaxed. The girls at reception very warming approach. As for the Dentist Dr Ian Lee immediately a warming greeting and noticed I wasn't relaxed but didn't take long before i was calm. Feeling confident leaving and making my second appointment. So yes , if you looking for new Dentis recommend a MUST BE GRANGE DENTAL CLINIC.
Thank you for your review, Josephine. We all do our very best to offer all our patients high levels of patient care and service so it is great to hear that you are happy with the service you received at your recent appointment. I will be sure to feed your comments back to our team at the Practice and we look forward to welcoming you back to the practice soon!
Fantastic experience: I would just like to recommend this dental practice. I received a nice welcome both at reception and by the dentist. I had both fillings and extractions and felt no pain whatsoever , could not have gone any better.
Thank you for your 5 Star review, we strive to offer excellent patient care and high levels of service at all times, so it is great to hear that you were happy at your recent appointment. Kind regards Smart Dental Care
Fantastic experience: Had to get an emergency appointment today. There was no problem and they fitted me in. The pace is extremely clean, the staff went above and beyond to help me. I highly appreciate this dentist for all your dental work.. 10 out of 10 Thanks again for looking after me .
Thank you for your 5 Star review Elaine. We are delighted to hear that you are happy with the service you received recently, and we look forward to welcoming you back again soon. Kind regards, Smart Dental Care
Negative experience: Worst customer service ever. Extremely rude receptionist. Before even making the appointment I was told no medical cards are accepted, which was probably assumed because of my accent. Then I was told to pay 50 euros deposit or no appointment .Just to let you know there's plenty of dental clinics around. Thanks for the reply As you advised I emailed all my details to patient care team and they replied thanking me for the email and ask how they can help me, I mean they know nothing. What a SHOW, BRAVOOO
Thank you for your review Sergiu. I am sorry that you are disappointed with the service that you received at your recent appointment. We take all feedback very seriously and therefore we would like to investigate further into your recent treatment. I will forward your comments to our Practice Manager, but without any patient records it will be difficult to identify your appointment details. If you would like to contact our Patient Services team at [email protected] with your full name and contact details then one of the team members will contact you personally. Kind regards Smart Dental Care
Fantastic experience: Fantastic first dental experience for my 4 year old. Recieved a thorough scale and polish including scans and was very impressed! Welcoming staff and professional service. Highly recommend Grange Dental, Donaghmeade.
Thank you for your 5 Star Review Teresa. We are so happy to hear that you are delighted with your recent treatment and the service that you received. We hope that you enjoy your new smile and we look forward to seeing you (smiling! ) at your next appointment. Kindest regards Smart Dental Care
Fantastic experience: Went to Grange Dental Clinic on Tuesday. Was very nervous, but was made so at ease. Would highly recommend. Staff were so nice and helpful. Thank you.
Thank you for taking the time to leave us a review Theresa. We are delighted that you are pleased with the service you have recently received. I will pass your lovely feedback on to the team at the Practice – I know they will be very happy to hear it, and we look forward to welcoming you back for your next appointment. Kind regards Smart Dental Care
Fantastic experience: Great experience there with my 2,5 year old daughter, the dentist went out of her way to make the visit a really positive one and shared great advice as well. Highly recommend!
Thank you for your 5 Star review, we strive to offer excellent patient care and high levels of service at all times, so it is great to hear that you were happy at your recent appointment. Kind regards Smart Dental Care
Fantastic experience: Great dentist for braces & composite bonding. Really nice & helpful staff. Would recommend
Thank you for your 5 Star review, we strive to offer excellent patient care and high levels of service at all times, so it is great to hear that you were happy at your recent appointment. Kind regards Smart Dental Care
Fantastic experience: Excellent service. Easy and painless! Would highly recommend
Thank you for your 5 Star Review. It is fantastic to hear that you are happy with the service offered at the Practice. I will share your lovely feedback with them, and we look forward to welcoming you back to the Practice soon. Kind regards Grange Dental Clinic
Negative experience: I have visited the dentist twice. First time the dentist had to reschedule because of an emergency. The second time a different dentist was running 30 minutes behind and didn’t even bother to call so I had to wait around. I make time during the day and organize childcare, take time off work etc to come to the dentist, I don’t have all the time in the world to wait around and keep changing appointments and the fact that they don’t value or respect my time is a turn-off. There is no apology or recognition. Pretty bad customer service, will not be coming back.
Thank you for your review. I am sorry that you are disappointed with the service that you received at your recent appointment. We pride ourselves on offering high levels of care and service to all our patients at all times, so I will forward your feedback to the Practice Manager, so they can investigate what happened. If you would like a personal response, then please email [email protected] with your contact details and our Patient Services team will respond privately. Kind regards Smart Dental Care
Fantastic experience: Very good service. Felt at ease as Brian explained everything. I will return to Grange for follow up treatment in future
Thank you for your review – we all do our very best to offer all our patients high levels of patient care and service so it is great to hear that you are happy with the service you received at your recent appointment. I will be sure to feed your comments back to our team at the Practice and we look forward to welcoming you back to the practice soon. Kind regards Smart Dental Care
Fantastic experience: My experience was great when i arrived thanks so much to all and happy Christmas. Me and my wife found the staff great and excellent service thanks
Thank you for your 5 Star Review. It is fantastic to hear that you are happy with the service offered at the Practice. I will share your lovely feedback with them, and we look forward to welcoming you back to the Practice soon. Kind regards Smart Dental Care
Fantastic experience: I visited grange dental surgery this morning , on arriving teresa the receptionst was very welcoming. Dr Brian made me feel very at ease about being there very chatty and very good at what he does I had an extraction, all done in a matter of minutes and completely pain free couldnt be happier,he will definately be my dentist going forward would highly recommend.
Thank you for your 5-star review and positive feedback. It's great to hear that you felt at ease on your recent visit. I will share your comments with Dr Brian and the team at the practice and I am sure they will be looking forward to welcoming you at your next appointment! Kind regards Grange Dental Clinic
Fantastic experience: I am very happy with my treatment. My dentist was Ian, he made me feel at ease and explained every procedure I required in detail and did a brilliant job. I highly recomend Ian and Grane Clinic
Thank you for your review – we all do our very best to offer all our patients high levels of patient care and service so it is great to hear that you are happy with the service you received at your recent appointment. I will be sure to feed your comments back to Dr Ian and our team at the Practice and we look forward to welcoming you back to the practice soon. Kind regards Smart Dental Care
Fantastic experience: My visit to Grange Dental Clinic was exceptional. Reception and manager made me feel welcomed. Dr Stipe was very thorough with the treatment and took good care of me. I would absolutely come back to this Clinic again.
Thank you for taking the time to leave us a review. We are delighted that you are pleased with the service you have recently received. I will pass your lovely feedback on to Dr. Stipe and the team at the Practice – I know they will be very happy to hear it, and we look forward to welcoming you back for your next appointment. Kind regards Smart Dental Care
Fantastic experience: Dr. Stipe and whole Grange team were extra ordinary. From reception staff to team in surgery, very pleasant, friendly and professional. My highest recommendations!
Thank you for your review – we all do our very best to offer all our patients high levels of patient care and service so it is great to hear that you are happy with the service you received at your recent appointment. I will be sure to feed your comments back to Dr Stipe and our team at the Practice and we look forward to welcoming you back to the practice soon. Kind regards Smart Dental Care
Negative experience: Dreadful customer service here. Used to attend this dentist before covid & from what I'm hearing its only gotten worse. Plenty of better surgerys in the area. Just to reply to the comment below... Yes as I said, I left my review as my friends mum & a staff member recently had bad experiences also, so I felt people should be warned before attending your clinic. Seems to me like the reception/front of house need more training in customer service, and to remember your dealing with people not just getting money from them. This is why I left my review so recently and with the reply ive received it just shows the rudeness towards clients. Thanks.
Hi Andrea, Thank you for your review, however, we are a little confused as the last time you visited our Practice was in 2017 so I am unsure why you would leave a review in 2022? We pride ourselves on offering excellent levels of customer service and patient care, so if you would like us to investigate any specific instances where you feel we have fallen short of our high standards then please contact the Practice Manager directly, and we would be delighted to investigate further. Kind regards Grange Dental Clinic
Fantastic experience: I had the pleasure of dealing with Dr Stipe Ivanda, Maria and the reception team. All very professional and I am delighted with the composite bonding on my front teeth. I was made to feel very comfortable throughout and follow up checks to ensure I was happy were appreciated. Highly recommend the Grange Dental Dr Stipe, Maria & the team. Regards Fiona Smart
Thank you for your review – we all do our very best to offer all our patients high levels of patient care and service so it is great to hear that you are happy with the service you received at your recent appointment. I will be sure to feed your lovely comments back to Dr Stipe Ivanda, Maria and our team at the Practice and we look forward to welcoming you back to the practice soon. Kind regards Smart Dental Care
Fantastic experience: Big thank you to Steve and team for taking such good care of my 7 year old son and I, you made us both feel very relaxed
Thank you for your 5 Star Review, and for sharing such lovely feedback. We always strive to put our patients at ease and create a safe and comfortable environment, so it is fantastic to hear that you and your son had such a positive experience. I will share your comments with the team at the practice and we look forward to welcoming you back again at your next appointment. Kind regards Smart Dental Care
Fantastic experience: Fantastic Dentists. Very efficient and clean. The staff are so friendly and helpful and the dentist I was with was kind and reassuring. They ask all necessary questions and have top level quality care.
Thank you for your review – we all do our very best to offer all our patients high levels of patient care and service so it is great to hear that you are happy with the service you received at your recent appointment. I will be sure to feed your comments back to our team at the Practice and we look forward to welcoming you back to the practice soon. Kind regards Smart Dental Care
Fantastic experience: Very nice experience at grange dental clinic . Very modern and clean and both dentists and reception staff are very friendly and helpful . Made me feel so at ease as I wouldn't be a dentist person . Would highly recommend
Thank you for taking the time to leave us a review. We are delighted that you are pleased with the service you have recently received. I will pass your lovely feedback onto the team at the Practice – I know they will be very happy to hear it, and we look forward to welcoming you back for your next appointment. Kind regards Smart Dental Care
Fantastic experience: I recently had an appointment with Stipe Ivanda and he was amazing, I was so nervous attending and he made me feel at ease straight away. Compared to other dentists I have attended this was by far the best experience. Also Maria and Amy from the moment I attended. They were so professional and friendly. I never write reviews but I had to after my experience as I would highly recommend them.
Thank you for your 5 Star Review. It is fantastic to hear that you are happy with the service offered at the Practice. I will share your lovely feedback with them, and we look forward to welcoming you back to the Practice soon. Kind regards Smart Dental Care
Fantastic experience: Highly recommend grange dental amazing service and people there are so nice
Thank you for your 5 Star Review. It is fantastic to hear that you are happy with the service offered at the Practice. I will share your lovely feedback with them, and we look forward to welcoming you back to the Practice soon. Kind regards Smart Dental Care
Fantastic experience: Highly recommended!!! Referred through a friend and I'm so happy I went.. great results. Maria was a pleasure and kept me very calm throughout, as I don't like the dentist. I'll definitely go back.
Thank you for your 5-star review and positive feedback. It's great to hear that you felt at ease on your recent visit. I will share your comments with the team at the practice and I am sure they will be ready to welcome you at your next appointment! Kind regards Smart Dental Care
Fantastic experience: My daughter had an extraction here today. The staff where very friendly and helpful. The dentist was very kind, reasuring and professional.
Thank you for your 5 Star Review. It is fantastic to hear that you are happy with the service offered at the Practice. I will share your lovely feedback with them, and we look forward to welcoming you back to the Practice soon. Kind regards Smart Dental Care
Negative experience: No respect for patients bottom line, but pretending they do not know what all the problems are in there shop is very smart. Must be awful to have to be part of that sort of place, let alone have to pay premium rates for treatments, they are no cheaper than any other dentist in Dublin, but they really should be much much cheaper for what they offer. Harsh, but true.
Thank you for your review. I am sorry that you are disappointed and as we take all feedback very seriously I would like to encourage you to either telephone the practice to speak to the Practice Manager, or alternatively, our Patient Services team can be contacted via email – [email protected] so we can investigate further. Kind regards Smart Dental Care
Negative experience: 1 star avoid these dentists and very confiDENT nurses and reception.
Thank you for taking the time to leave us a review. We take all feedback very seriously, and we would be keen to understand the reason for your 1-star rating. If you would like to contact us and give further details, then please email [email protected], and our Patient Services team will investigate and respond to you personally. Kind regards Smart Dental Care
Negative experience: I would not recommend this place. The dentist are awful and staff are HORRIBLE to deal with. Demand you have treatment asap, when isn’t needed urgently. The staff turn over is incredible just shows the company they are working for. DO NOT BOOK
Good Afternoon, thank you for your review - we take all feedback very seriously so I am sorry to hear that you are unhappy with the service that you have received at your recent appointment. As part of the examination process the Dentist will explain their findings and suggest treatment, that in their clinical opinion, needs completing to avoid any decline in patients oral health. Dentists have a duty of care to explain their recommended treatment plan, and the risks of failing to proceed with the treatment plan. After providing patients with all the information it is then entirely up to the patient if they choose to go ahead, so I am sorry that you felt under pressure. You are obviously unhappy with your recent experience at the Practice, and we need to address this for you. I will forward your comments onto the Practice Manager so they can investigate further and follow up with the Dentist and Reception team. If you would like to discuss your recent experience in more detail, please email our Patient Services team at: [email protected] and they will respond to your privately.
Negative experience: Few months ago was my first and last visit at the dental clinic and honestly the dentist made me feel so uncomfortable with how much she talked about how damaged my teeth are (she didn’t care to take notice of the fact that I have very delicate teeth like my family members do ) instead on concentrating on doing my filling she would talk about the fillings I have to do and in reality It turned out I had less than she claimed I had and she has failed to notice a very visibly bad tooth right beside the one she was fixing as she has failed to inform me on this particular tooth and how I need to get it done as fast as possible to avoid tooth loss and when I went to a different dentist a few months later she has told me that it was visible that this tooth has been getting extremely bad for the past year and my dentist did attempt to save it but now due to the neglect of the grange dentist I have lost one of my side front tooth that’s visible when I smile and I’ll have to pay bigger money to get it replaced. This could have been avoided if the grange dentist would have informed me about the danger my tooth is in and I could of saved it. Thinking about taking legal actions due to the neglect and due to lack of information she has given me but I know this is pointless. I do not recommend this clinic all they look for is how to get more money out of you.
Dear Ms Chosinska. Thank you for bringing this to our attention and are sorry you have experienced this. I have forwarded your message to the practice manager who will be in contact with you.
Fantastic experience: Went to grange Dental clinic today for first time, staff in reception so helpful& friendly. The dentist was also very nice and explained everything about the extraction of my tooth for the next visit.
Hello Ms Boyle. Thank you very much for the lovely review.
Negative experience: I was not happy with my experience in this dentist paid 60 euro for a consultation for them to tell me they won't be able to see me for over 3 weeks to do my filling I had told the dentist I was in agony not able to sleep now I'm going to have to pay for another consultation to get my tooth sorted some place else, turns out I needed the tooth pulled out not a filling,I really regret choosing this dentist and definitely won't be returning
Thank you for your review. I am sorry that you are disappointed with the service that you received at your recent appointment. We pride ourselves on offering high levels of care and service to all our patients at all times, so I will forward your feedback to the Practice Manager, so they can investigate what happened. If you would like a personal response, then please email [email protected] with your contact details and our Patient Services team will respond privately. Kind regards Smart Dental Care
Negative experience: I paid 70 eur for a cleaning that lasted 5 minutes, also the doctor was rude telling me the damage on my teeth was irreversible, only to charge me more for treatments I don't need. I frequently go to the dentist so I know my teeth are fine just more swollen gums because I'm pregnant. He wasn't sensitive at all. I could ask for a refund but I know they will not give me back my money. I will not recommend this place!
Thank you for your review. I am sorry that you are disappointed and as we take all feedback very seriously I would like to encourage you to either telephone the practice to speak to the Practice Manager, or alternatively, our Patient Services team can be contacted via email – [email protected] so we can investigate further. Kind regards Smart Dental Care
Negative experience: Completely let down by this dental practice , i looked all over for a local dentist to look after my daughters braces finally deciding on smart dental , we had Herman looking after her he applied her braces did two tightenings then he left we are mths now waiting for an appointment to get her back in for tightening only to be cancelled 4 times as they have no one to cover Herman today again they have last min cancelled us again they are ment to be looking after Ellarose today for a clicking jaw I’ve a note from the doctor to get them to check her jaw as her braces could be causing this and they cancelled us again leaving her in pain and with braces on that are well over due tightening I’ve to now hopefully find another orthodontist that will take over their “work” I’m absolutely raging 4.5k was my over all bill to be treated like this is shocking
Thank you for your review. I am sorry that you are disappointed with the service that you received at your recent appointment. We pride ourselves on offering high levels of care and service to all our patients at all times, so I will forward your feedback to the Practice Manager, so they can investigate what happened. If you would like a personal response, then please email [email protected] with your contact details and our Patient Services team will respond privately. Kind regards Smart Dental Care
Negative experience: FACTORS CONTRIBUTING TO RATING + Staff are consistently polite & friendly. + Dr Fahad Khan is the most approachable dentist I've ever known, and my teeth have come a long way in the ~ 2 years he has been my dentist. - The company's policy is to call you on every number they have on file for you to ask if you will attend your next appointment, even if 1) you have been going there for years and never missed a single appointment, and, 2) it was booked less than a week ago. Naturally, this is all during work hours, so you're expected to just be able to take a personal call at any time while at work. - Due to the above policy, there have been multiple occasions on which I have called to confirm I will attend an appointment at times they were unable to speak on the phone. Each and every time, they offer to call me back in 10-20 minutes. This has never happened, not once. - I was once told by staff at reception "not to worry" about €5 when they did not have adequate change (I even offered to give them a €20 note and have the €15 credit applied against my next visit). Months later I was the recipient of a letter informing me they had contacted debt collectors regarding the matter & claiming I had not responded to previous letters (that I had not received). Over €5. Which they had declined to accept. ---- SUMMARY You'll never speak to an unpleasant person working here, but the company's policies make no effort to minimise the inconvenience caused to paying customers, which does make me periodically wonder whether I really want to keep coming here. They really need make some changes, as I doubt I'm the only one that won't put up with this carry on forever. I could understand phone calls for, say, my first five visits. Or perhaps for a year after failing to show up for one. Or in cases where the appointment was booked significantly into the future (e.g. 2+ months). The fact that it is a blanket policy that takes nothing into account really is unreasonable.
Thank you for your review. I am sorry that you are disappointed with the service that you have received. I will forward your feedback to the Practice Manager, so they can investigate further, however, to fully investigate and reply to you personally we would need your name and contact details – so if you would like to email [email protected] and our Patient Services team will be in touch. Kind regards Smart Dental Care
Negative experience: Terrible organisation and customer service. Had an appointment in February and was sent for a scan. Covid disrupted my visit to find the results of the scan. Made numerous attempts to make an appointment when restrictions allowed and after 2 promised call backs that never happened, an appointment was made. Having explained the situation on the phone when I turned up for the appointment they had no scan and had actually set up an appointment for a clean. I was informed it was up to me to follow up on the scan to insure they received it. Having confirmed the scan was sent to them I rang to make sure they had received the scan and make a new appointment and was told they would call me back to confirm. I’m still waiting on that call back. Do not waste your time on this amateur outfit. I like to support local businesses but will be travelling elsewhere in future for my dental needs. One star is way more than they deserve....stay away
Thank you for your valuable feedback, we are sorry that your experience of our service has not been satisfactory. At Smart Dental Care, we are passionate about our dentistry and therefore we value all feedback positive or negative about our services. If you wish to raise your concerns directly to the Management Team, please write to us on [email protected], we shall make every attempt to remedy any issues you may have had regarding your patient care. Regards Smart Dental Care
Negative experience: These guys don’t even deserve one star. Worst experience going to these guys. Booked me in for the wrong appointment and still forced me to pay 50 quid for a consultation, didn’t care about my pain or condition and did nothing to help me. One of the receptionist was so rude and unprofessional and if I’m not mistaking a little racist. I had such horrible experience with these guys I was embarrassed at the lack of care and professionalism. They turned me away without any form of treatment not even a note to take to the next doctor. The owners of these business should really be ashamed of themselves for exploiting me in the way they did and not being apologetic about it. They didn’t even find a way to compensate me by booking me in for another appointment, such a shame and joke at the same time! Do yourself a favor and don’t go here please.
Thank you for your valuable feedback, we are sorry that your experience of our service has not been satisfactory. At Smart Dental Care, we are passionate about our dentistry and therefore we value all feedback positive or negative about our services. If you wish to raise your concerns directly to the Management Team, please write to us on [email protected], we shall make every attempt to remedy any issues you may have had regarding your patient care. Regards Smart Dental Care
Fantastic experience: Excellent dentists and really good staff. Lovely practice would definitely recommend
Many thanks for your positive feedback, Our team of professionals work hard to deliver the best dental service they can. I am sure that the team at Grange Clinic will be thrilled to read your feedback. See you soon. Regards Smart Dental Care
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