Shelbourne Dental Clinic
Information about Shelbourne Dental Clinic
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Our comment from Best Dentists Club about Shelbourne Dental Clinic:
Shelbourne Dental Clinic is a highly esteemed dental practice in Dublin, renowned for its exceptional service and warm, welcoming environment. Patients consistently praise the clinic for its friendly and professional staff, making every visit a comfortable experience. Dr. Karl, Dr. Mark, and the entire team are dedicated to providing top-notch care with a personal touch. Many clients feel as though they are treated like family, ensuring they return time and again.
Key highlights of Shelbourne Dental Clinic include:
- Expert Care: The clinic's dentists are well-regarded for their professionalism, knowledge, and ability to explain procedures clearly, which helps relieve patient anxiety.
- Welcoming Atmosphere: Patients often mention the friendly receptionists and the warm ambiance that makes visits less daunting, even for those with dental anxiety.
- Exceptional Patient Care: The team goes above and beyond to accommodate patient needs, ensuring a positive and supportive experience throughout their treatment.
- Modern Technology: The clinic is equipped with the latest dental technology, enhancing the quality and efficiency of treatment.
With glowing recommendations from satisfied patients highlighting these qualities, Shelbourne Dental Clinic is undoubtedly a top choice for anyone seeking comprehensive and compassionate dental care in the Dublin area.
Shelbourne Dental Clinic: Reviews
Fantastic experience: Highly recommend! A lovely practice and Dr. Carla is super welcoming and knowledgeable.
Hi Gavin. Thanks so much for your lovely review! We look forward to seeing you at your next visit!
Fantastic experience: I’ve been a patient of Dr. Karl at Shelbourne Clinic for almost 10 years now, and honestly, he feels more like family than just my dentist! Every visit is met with a warm welcome and genuine care. Dr. Karl is always friendly, patient, and takes the time to do every job on my teeth with the utmost precision and the results have lasted for years. Even after I moved out of the city centre, I never considered switching dentists. In my village, you just can’t find a doctor like Dr. Karl. His dedication, professionalism, and kindness make every appointment a positive experience. I can’t recommend Shelbourne Clinic and Dr. Karl highly enough! If you’re looking for a dentist you can trust for the long term, this is the place to go.
Fantastic experience: I had been suffering from severe toothache for the past four days. Yesterday, I called the clinic based on a friend’s recommendation and was lucky to get an appointment on the same day — This is a miracle in Ireland! :) I’m truly grateful to Dr. Mark for accepting me on such short notice and making time for me despite a busy schedule. He was very professional, explained every step clearly, and made me feel comfortable throughout the procedure. I’m extremely satisfied with the care I received. The entire team was kind, helpful, and welcoming — they really made a stressful situation much easier to handle. Thank you all!
Hi Derya, Thanks so much for your nice review. It was my pleasure to look after you and I'm glad you had a good experience with us :) Kind regards, Mark. Dr. Mark Kelly.
Fantastic experience: I’ve been going here for years and have always had an exceptional experience! Great team at Shelbourne
Hi Sinead, thank you so much for the lovely review! We look forward to seeing you at your next routine visit.
Fantastic experience: Excellent service, great staff.
Fantastic experience: Dr Karl is great!
Fantastic experience: I am usually nervous when going to the dentist but Dr Mark Kelly and Caoimhe were nothing but welcoming and informative. I especially loved how Dr Kelly walked me through each process step by step and provided visual aids. No question was too much and I felt very looked after. They are both a credit to your team.
Hi Jenny, delighted to hear you had such a good experience with us. Getting feedback like this makes our day! Thank you for trusting us with your care. - Mark, Caoimhe and team.
Fantastic experience: Dr Karly and nurse did a fantastic job! So delighted! I am amazed how quick and gentle process for pulling a teeth, given my daughter only 4 years old. Thanks a lot!
Fantastic experience: Karl is Probably the best dentist in Ireland. They won't overcharge you and they will take care of your teeth as if they were family. The worst thing they have is the appointment system, that is outdated and doesn't work correctly. You end up doing the by phone or email, which is not ideal. Even with that, they deserve a 5 star rating.
Thank you so much for your kind review, we appriciate your lovely words.
Fantastic experience: Couldn’t rate Shelbourne dental higher. Absolutely outstanding treatment. I’m usually terrified of the dentist but they made it feel completely relaxed. Thank you guys!
Hi Dan, thanks so much for the lovely review. We look forward to welcome you at your next visit.
Fantastic experience: I've been going to Shelbourne Dental Clinic for 4.5 years now, and I can't express how much the team at there changed my perspective and feeling when it comes to dental hygiene (I used to be so scared of going to the dentist). Impeccable service, super friendly people working there, the doctors are all super professional, I can safely say that there are no negative points whatsoever. 10 out of 10 on every level! :)
Hi Vincent, thank you for your very kind words. We look forward to seeing you again.
Fantastic experience: I recently went in for a check up and a clean with Dr. Carla. I'm not a fan of the dentist and can honestly say it was the best experience I've ever had in a dentist. Everyone was so lovely the minute I entered the building, so friendly and professional. Dr. Carla was so attentive and took x-rays to make sure there was nothing sinister looking, and found a cavity that was tucked away. Herself and Caoimhe the dental nurse were excellent so much so that I didn't feel a bit of pain, which I have never had in an dentists office before. Overall, a very positive experience, and have already made my next appointment to keep an eye on everything.
Hi Sadhbh, thank you so much for your lovely review. We look forward to seeing you at your next appointment.
Fantastic experience: I have always had a lovely experience with Dr. Carla at Shelbourne Dental Clinic. I am not one to look forward to a dentist appointment, but I know the team will always make the experience as nice as possible - from the front desk to the dental chair. And I always come out with the best care for my pearly whites!
Thank you for your review Morgan, we appreciate the kind words.
Fantastic experience: I have been going here for years unbelievably nice staff and will always make you feel comfortable very reasonable prices and will never rip you off very honest people highly recommended.
Hi Tommy, thank you so much for your kind review, we really appreciate the feedback.
Fantastic experience: Genuinely the best dental practise I have ever been to. Everyone there is a total professional and extremely kind (particularly when you are in a lot of pain!) I always felt very supported and well looked after by all especially Mark, Karl and the amazing Danielle. Would trust them 100% with anything in the future.
Hi Annie, Thank you so much for the review, it is always a pleasure when you come to see us. We look forward to seeing you at your next routine visit.
Fantastic experience: I've been using Shelourne Dental for a few years now and I highly recommend them. Karla Hayes is my dentist and she has the patience of a Saint because I am a big baby when it comes to sitting in the chair. I am always reassured that everything will be OK, and everything is OK because of their professionalism. Danielle in reception always gives me a follow up call to make sure that I am OK. Once again thank you guys for all you have done for me and I will return for my check ups without hesitation as I would not trust anyone, but the staff at Shelbourne Dental. Bill
Thanks for the review Bill, we do appreciate the lovely feedback.
Fantastic experience: Very friendly and professional team. Been their patient for almost 10 years now and can highly recommend Shelbourne Dental.
Thank you so much for the lovely review, Andrej.
Fantastic experience: I’ve a bit of a phobia around going to the dentist but I’ve always had a great experience at Shelbourne Dental. Karl is very knowledgeable and always reassuring, and answers all my stupid questions! The other staff are all lovely and friendly too, it’s more like a visiting a spa than a dentist! Highly recommend.
Hi Margaret, thank you for taking the time to write such a lovely review. Looking forward to seeing you at your next routine visit.
Fantastic experience: I came in feeling really nervous and Danielle at reception was great at making me feel welcome. Dr. Carla and her nurse Caoimhe were really kind and patient with me and made me really at ease. I would definitely recommend to anyone.
Hi Abigail, Thank you so much for your kind review, we look forward to seeing you at your next routine visit.
Fantastic experience: I’ve been to several dentists over the years, but Shelbourne Dental Clinic stands head and shoulders above the rest. I’ve been a patient for over four years, and recently completed an implant and crown. Dr. Karl goes above and beyond in providing exceptional care, always ensuring I feel comfortable and informed. The whole team is fantastic, making every visit a positive experience. Danielle at reception is always accommodating and creates a welcoming atmosphere. The clinic is modern and equipped with the most advanced dental technology, from the latest intraoral scanners that eliminate the need for traditional impressions, to the highest quality suture materials selected to minimise infection risk. For those seeking unparalleled dental care, I can’t recommend Shelbourne Dental Clinic highly enough. Thank you!
Fantastic experience: I have been going to Shelbourne Dental for two years now even though I have moved houses. Dr. Karl and team has been very professional and amazing.
Thank you so much for your lovely review, Derrick, we look forward to seeing you at your next routine visit.
Fantastic experience: I’ve always had a pleasant experience at Shelbourne dental. The staff are extremely nice and very friendly. I would highly recommend them.
Such a lovely review Arun, we really do appreciate the feedback
Fantastic experience: Brilliant !! had a great experience and everyone very friendly and efficient. happy to go back.
Thank you so much for the lovely review Mohammad, we look forward to seeing you at your next routine visit.
Fantastic experience: The staff are very friendly and approachable, I always feel taken-care of and the dentists themselves are experienced and very transparent with everything. Highly recommend!!
Bo, thank you for the review, we really appreciate the kind words and feedback
Fantastic experience: Mark & his team are very professional but friendly and comforting at the same time! I recently moved here off another’s high reviews and I would recommend this place to anyone. They talk you through everything and chit chat with you in between.
Thank you so much for the lovely review Jill, we look forward to seeing you at your next routine visit.
Fantastic experience: I would highly recommend Dr.Mark. He is an excellent dentist who really made me feel at ease. He lets you know exactly what he is doing as he is doing it and really tries to look after his patients and be affordable. I would give Dr.Mark 10/10 and am looking forward to seeing him again!
Thanks for the review Caitriona, such lovely feedback!
Fantastic experience: Excellent experience at the dental surgery on Wednesday. It was my daughter's 1st time at the dentist and Doctor Karl was so good with her and her older brother made them both feel so relaxed. From the moment we walked in the receptionist Danielle was chatting to the kids and putting them both at ease.
Hi Catherine, Thanks for the kind review, it was so lovely meeting you and your children and we look forward to seeing you at your next routine visit.
Fantastic experience: Shelbourne Dental is the best place to go. I’ve been going to Shelbourne dental for years and would not go anywhere else. The staff and service is amazing. Dr Mark Kelly is so professional and extremely nice explaining everything they are doing and giving advice. Danielle on reception is always so helpful and accommodating. If you have a fear of the dentist Shelbourne dental is the place to go as they make you feel at ease.
Thank you so much for the lovely review Maggie. We really appreciate you taking the time to write such lovely things about us! It is always a pleasure when you come to see us Have a lovely bank holiday weekend ☘️
Fantastic experience: I highly recommend coming to this dental practice, they have fantastic patient care. I was booked in with Carla and I had a very positive experience. She talked me through everything beforehand and put me at ease. Thanks to all the team at Shelbourne Dental! Looking forward to my next check up and clean.
Hi Harry, Thank you so much for your lovely review, we really do appreciate the lovely feedback
Fantastic experience: Went for a tooth implant. Karl explained each step in detail and outlined the different options. The procedure itself was so well managed and the aftercare outstanding. The whole team are highly professional and so friendly. If you are afraid of going to the dentist or had bad experiences in the past, I'd recommend you giving this clinic a try.
Thanks so much for the kind review Eva, we look forward to seeing you at your next visit.
Fantastic experience: I’ve been visiting Shelbourne for the last two years. They are very professional and friendly. Highly recommend!
Hi Mateen, Thank you for the really lovely review, we do appreciate it!
Fantastic experience: Great work, lovely staff and very professional. Would highly recommend.
Thanks so much for the lovely review Danai!
Fantastic experience: Drs. Karl and Mark and all Danielles involved are so lovely and absolute pros. They couldn't take better care of you. I'm very nervous of dentistry generally, but the staff are patient, encouraging and respectful and talk you through every step with frequent check-ins to make sure you're comfortable. Dr. Mark is kind and careful. Really happy with this clinic.
Meg, Thank you so much for the lovely review. It is always a pleasure to look after you here at the clinic.
Fantastic experience: I've been going to Shelbourne Clinic for about 5 or 6 years now and from the moment I walked into the clinic, I was greeted by a warm and friendly staff that immediately put me at ease. Mark is not only highly skilled and knowledgeable but also incredibly personable. Special mention also to Danielle who exhibits a level of professionalism and dedication that exceeded my expectations! I cannot speak highly enough of my experience with Mark, Danielle and the team.
Thanks so much for the lovely review Aine. We really do appreciate the feeback and kind words.
Fantastic experience: I went to Mark first about 3/4 years ago for a little bit of bonding that he did perfectly, he showed me on the computer what it should look like and then it turned out exactly like that and it’s still perfect now. I’ve since had retainers and whitening trays made and he’s gentle and answers all of your questions and goes above and beyond. He has made it so easy to stop back in if needed for any adjustments and the entire staff of nurses and receptionists are all so welcoming and helpful too. Couldn’t recommend Shelbourne Dental enough!
Thanks so much for the lovely review Tara. It is always a pleasure to look after you here at the clinic :)
Fantastic experience: great service, friendly too. recommend.
David, thank you so much for such a lovely review, we really appreciate the feedback.
Fantastic experience: Super friendly dentist from the moment you enter the building. I have used all 3 dentists between myself and my children and they are all very knowledgeable and provide an excellent service.
Brendan, thank you so much for such a lovely review, we really appreciate the feedback.
Fantastic experience: Doctor Carla is very good and so detail when exam the teeth one by one. She is very gentle and not pain at all. I am fully recommend with Doctor Carla. She is one of the best dentist in Dublin.
Jessica, Thank you so much for the lovely review, such lovely feedback!
Fantastic experience: Excellent service, personnel and atmosphere that put at ease
Thank you so much for your lovely review Evgeniya, we really do appreciate the lovely feedback and we look forward to seeing you at your next appointment.
Fantastic experience: First time attending and I will return, everyone was extremely nice and the dentists were super careful with the treatment
Susan Jenny, thank you so much for such a lovely review, we really appreciate the feedback.
Fantastic experience: Went to Dr. Carla Hayes for my little girls very first visit to the dentist and all of the team were just amazing! I would highly recommend this dentist as I truly felt at home and couldn't have asked for a better service from the welcome to the goodbye. They went above and beyond for us
Hi Jamie, Thank you so much for your review, it's so lovely to hear and we look forward to welcoming you and the girls back at your next routine visit.
Fantastic experience: Another great experience with Louise over the last number of months cleaning my teeth during & post pregnancy. She was very welcoming, thorough & informative. I would highly recommend her & Shelbourne Clinic as a whole. I have been a customer there for years.
Hi Caoimhe, Thank you so much for the lovely review, such lovely feedback!
Positive experience: Went for 15 euro PRSI exam, friendly service however they did not mention that there would be an extra charge of 50 for xray. This has always been included at my previous two clinics.
Hi Sarah, thank you for the feedback and apologies if we failed to make the cost of x-rays clear. The PRSI scheme covers an oral examination and a contribution towards a scale & polish. Unfortunately it does not cover the cost of x-rays.
Fantastic experience: Absolutely fantastic clinic! The staff is so helpful and friendly. I've been with Dr. Carla for a long time, and she's always been super professional and supportive. I highly recommend this clinic - one of the best in Dublin!
Dmitrijs, thank you so much for such a lovely review, we really appreciate the feedback.
Fantastic experience: Easily the best dentist I’ve ever been to. The standard of care is exceptional and Dr. Cassidy is excellent to put it mildly. If I didn’t live in Dublin I’d commute there to go SDC.
Thank you so much for the lovely review Jonathan!
Fantastic experience: This clinic is one of the few places we visited when we first relocated to Ireland,Dublin. We were so worried when my daughter started having tooth aches. In a city where we have little knowledge of the health system, this clinic helped us not only by treating my daughter the day we called but explained in detail where we should take her next and all the HSE system and local numbers for HSE around where we were living in. Now my daughter is healthy and part of the Irish healthcare system Thanks to the lovely support of Shelboure clinic.
Hi Meaza, Thank you so much for taking the time to write such a lovely review. We are delighted that your daughter got the care she needed and we look forward to welcoming you back to the clinic.
Fantastic experience: As all the other reviews show, it's an absolute pleasure to visit this practice. The staff are lovely, and I can't imagine ever going to another dentist! 6 out of 5
Thank you so much for the lovely review Philip!, such lovely feedback!
Fantastic experience: While studying abroad in Dublin, just before my return to Japan, one of my molars got chipped. Feeling anxious about my English skills, I visited the dental clinic with a lot of tension. However, the receptionist, dentist, and dental assistant all treated me with great care. When they found out I was Japanese, the receptionist expressed her desire to visit Japan, and the assistant even taught me some Japanese words they knew. The dentist also spoke in a cheerful and unhurried manner, allowing me to relax and receive treatment. They even displayed translations on a monitor during the procedure, and they completed the treatment in one day. Additionally, they sent me X-ray images via email to assist with treatment in Japan. Although it was saddening that my tooth got chipped, meeting these wonderful people has become a treasure in my life. Thank you so much. If you're a Japanese person in need of dental treatment in Dublin, I highly recommend this dental clinic.
Hi Yukino! Thanks so much for your lovely review. It was a pleasure to take care of you! Safe travels back to Japan
Fantastic experience: Dr. Mark and the team are all excellent. Extremely professional, kind and friendly. Thoroughly recommend.
Thank you so much Maria for the lovely review!
Fantastic experience: So happy with my experience here!!! Thank you so much to Dr. Mark for composite bonding. The staff here are so accommodating, professional, and kind. I never felt my experience was rushed or any extra costs were pushed on me. My smile has improved so much with such subtle differences!
Hi Katia! Thanks so much for the lovely review. Dr. Mark will be delighted to hear that! Have a great summer break
Fantastic experience: Really pleasant experience on my first visit to Karl, will definitely be back and highly recommend.
Hi Brian, Thank you so much for your review, we really appreciate it. Looking forward to seeing you at your next routine visit. Kind regards, Karl
Fantastic experience: Best dental practice I’ve been to. Dr Karl takes his time to explain everything calmly. The team of nurses are very friendly and professional
Thank you so much for your lovely review, we really appreciate it. Looking forward to seeing you at your next routine visit. Kind regards, Karl and the team
Fantastic experience: Saw Dr. Mark for a treatment. What an amazing experience. Right from the front desk to the nurse, the doctor and treatment - the whole journey was too class. I never felt more comfortable even though it was my first ever trip to the dentist in my whole life. Highly recommended. All the staff are great and very professional. Thanks Dr. Mark
Hi Mayank, Thank you so much for your lovely review, we are delighted to hear that you had such a great experience with us. We look forward to seeing you back at clinic for your next routine visit. Thanks again for the lovely review and have a great weekend. Kind regards, Mark and the team
Fantastic experience: Visited Dr Karl Cassidy here for an extraction recently. I cannot recommend this amazing dentist enough. Not a twinge of a pain. Supported by a great team, of nurses and receptionist team an all round good experience. Thank you.
Hi Deirdre, Thank you so much for your lovely review, we are delighted you had such a lovely experience with us. Looking forward to seeing you at your next routine visit. Kind regards, Karl
Fantastic experience: After discovering Shelbourne Clinic and following 2 extractions I no longer afraid to go to a dentist. Thank you Dr. Karl and the team! Highly recommend.
Hi Ilia, Thank you so much for the lovely review, we are delighted to hear that you no longer fear going to the dentist, that makes us so happy to hear that. We look forward to seeing you at clinic at your next routine visit. Kind regards, Karl.
Fantastic experience: Great experience with Carla
Thanks for lovely review Abbey. Merry Christmas and best wishes for 2023! Kind regards, Carla
Fantastic experience: Really nice staff, great service. Can't recommend highly enough
Hi Liam, Thank you for your lovely review! Merry Christmas and best wishes for 2023. Kind regards, Karl
Fantastic experience: Have been to Karl twice and would highly recommend , he’s very calm and gentle
Hi Oscar, Thank you for your lovely review and kind words! Merry Christmas and best wishes for 2023. Kind regards, Karl
Fantastic experience: Just had root canal treatment done and never felt a thing on both sessions, then had two fillings and never felt a thing, I'd highly recommend karl for dental treatment he was always making sure I could not feel a thing, for once I've no fear of going to see them again, and the rest of the staff are welcoming aswell as soon as you walk through the doors, thanks again
Positive experience: I have been a patient for a few years now and I am very happy with the doctors. The only reason I am commenting here and deducting a star is that the receptionist was arrogant and hostile towards me today for no reason.
Fantastic experience: Karl has been my dentist for 6 years, and he is the best dentist I have had. Very professional, always comforting, very clear with his instructions, and a very well running practice. Thank you for the amazing service!
Thanks so much for the lovely review Jean-Christophe, and best of luck with your future adventures!
Fantastic experience: I have been a patient of Mark's for over 10 years now and honestly I cannot recommend Mark and the whole team at Shelbourne Dental enough. The level of genuine care, great advice and passion for dental health here is unmatched, if there were 10 stars it would not be enough!
Hi Fiona! Ah thanks so much for such a nice review. You're so good to write such lovely things about us. I'm smiling right now as I'm writing this! It's always a pleasure to look after you here. Hope you have a nice bank holiday weekend (hope you're not working!!). Mark.
Fantastic experience: Extremely professional , friendly and overall the most pleasant experience I've ever had in a dentist. I usually wouldn't even write reviews but I think it is more than warranted, Mark and Rebecca did an excellent job on the composite bonding . My voice was gone so I couldn't even thank them properly at the time so hopefully this review finds you two :)
Thanks so much for the lovely review. I'm delighted that you are happy with the work you had done with us yesterday. Hope your voice comes back soon! Mark.
Fantastic experience: The clinic was amazing when I contacted them about a boy from Ukraine I am hosting. They schedule an appointment straight away, provided great care and were exceptionally kind and understanding of the situation. Thanks you very much!!
Hi Helena, thanks so much for the lovely feedback. I'm glad everything got sorted out ok in the end. - Karl.
Fantastic experience: Highly qualified professionals dental care with modern equipment. Thanks for all!
Fantastic experience: Myself and children having been attending Shelbourne Dental since it’s opening and can only praise the patient care and treatment received. Dr Karl Cassidy is fantastic with children talking with them to put them at ease and ensuring they are comfortable and informed at all stages. Never been fear of dental visits in our home, quite the opposite! Thankyou Karl!!!
Hi Grainne, thanks so much for the lovely feedback! In fairness your kids have always been easy to treat, so they make me look good. :) -Karl
Fantastic experience: The staff are very attentive and friendly. Dr. Mark did a great job cleaning my teeth and gave me great advice for after
Fantastic experience: Outstanding dentist. Incredibly professional and caring.
Fantastic experience: Fantastic service, I couldn’t recommend more.
Fantastic experience: I cannot recommend Mark & Karl enough as dentists. The work that they have done on my teeth has been absolutely brilliant which has been noted by my friends and family. They are both very thorough and professional. They always want the customer to be happy. Highly recommend them both.
Thanks so much for the lovely review Caoimhe. Am chuffed with that so thanks!! It was an absolute pleasure to look after you. Hope you enjoy the summer :) Mark.
Fantastic experience: I've been with Shelbourne for two years (after not having been satisfied with another clinic) and I'm very glad I made that change. Professional and courteous service by all staff members I've come across.
Fantastic experience: I'm a very nervous patient and this is the best dentist I have been to by far. Always make me feel comfortable and take the time to explain any recommendations for treatment in full and answer my many many questions. Couldn't recommend Mark & the team more!
Fantastic experience: Could not be happier with the service and professionalism of this dentil clinic and doctors. Highly recommended!
Fantastic experience: I've been going to this dentist for over a year now. And every visit, I've been very well looked after by Dr. Karl and once by Dr. Carla. I've always had a check up and clean and most recently was able to get a wisdom teeth removed (which was pretty much a normal teeth extraction). They are very friendly, gentle and caring. Can have a great banter with the staff as well. They don't have a water tank as before in the waiting room, but you can always ask and staff will give it to you. There's also a toilet accessible for customers. Can also confirm, since the pandemic, the establishment is very safe and they do deep cleaning after each appointment is finished. Definitely recommend this dental practice
Fantastic experience: I recently had some dental and restorative/ cosmetic work carried out by Mark Kelly at Shelbourne Dental… I had avoided going to the dentist for many years due to bad past experiences but the minute I met Jennifer at reception and then Mark and his team I immediately felt at ease especially considering we are in a COVID situation , the level of care and professionalism I experienced with them was Second to none ! Mark is a true gentleman and highly skilled Dentist. The results are amazing and my fear of the dentist is gone, thanks guys!
Fantastic experience: The dentist and reception staff were lovely. Delighted with the care I received. Would highly recommend!
Fantastic experience: Dr. Karl Cassidy and his team are fantastic. My experience in this clinic is positive and I highly recommend it. Dr. Cassidy fixed my chipped tooth last week and it was perfect. He cares about you and your health. Thank you Shelbourne Dental Clinic Team.
Hi Isabel, Thank you very much for taking the time to write such a lovely review. It is always so lovely to hear patients have had a nice experience even when they have a chipped tooth that needs fixing. We look forward to seeing you again. Take Care From Jennifer & All the Shelbourne Dental Team.
Fantastic experience: Went to visit for a check up as well as a scale and polish. Felt comfortable from the outset, the staff were welcoming and Carla was a wonderful dentist. Would definitely recommend.
Negative experience: After being a customer for the last few years, i was told i need to wait 2 weeks for seeing my dentist while with a pain in a tooth! The receptionist recommended to see another dentist. Way to go…
Hi Stefan, I'm sorry to hear you were so dissatisfied with our service. We always ensure anyone in pain is seen in a timely fashion. Having reviewed our correspondence, I can see that you were indeed informed that I was fully booked for a number of days. We did offer you a much earlier appointment with one of my two colleagues who could have dealt with any immediate pain problem. Your response was to decline this offer and state that you were going to attend elsewhere. At no point was this suggested or recommended by our team. In one area we perhaps fell short. Where you want to see a specific dentist regardless, we will normally offer to place you on a cancellation list. If another patient reschedules and opens up space in the diary, we can then offer it to you. While there is no guarantee of being seen quickly, this offer wasn't made to you, and I apologise for that. I hope you managed to get your problem sorted out. -Karl Cassidy.
Fantastic experience: I have been getting my dentist work done here for years, would give 10 stars if I could. Faultless service.
Hi Gearoid, Thank you so much for taking the time to leave us such a kind review. It is always a pleasure to look after you and we look forward to welcoming you back again in the future. Take Care From Jennifer & all the Shelbourne team.
Fantastic experience: Amazing experience. Dr Cassidy was incredibly thorough and went out of his way to assist me. All members of staff that I encountered were friendly and there were smiles all around. Jennifer in the front was fantastic and helped me get an appointment as soon as possible. Highly recommend going here!
Hi Angelique, Thank you so much for your lovely words and for taking time to leave such a kind review. It is so nice to hear that you felt we were thorough as we do try our best to make visits as simple as possible and that dental lingo is as easy to understand as we can make it. Take Care, All the best Jennifer & all the team at Shelbourne
Fantastic experience: I've been to many dentists, but can honestly say I've never come across more professional, friendly, and kind-hearted dentists as Dr Karl, Mark and the team. Dr Karl has treated my son last week, and even though he's only 5, he couldn't wait to go and see Karl again. I'm also very anxious from having a previous bad experience with a dentist and since I've met Karl and Mark, the fear completely disappeared. I had an extraction today, and I couldn't have felt safer and looked after. The most outstanding, experienced and professional team that you can imagine!
Hi Rebecca, thanks so much for the lovely review, we were delighted to help both your son and you. It's great that he's not anxious, and he's a joy to treat. Have a great weekend!
Fantastic experience: Couldn't be happier with my invisalign. Dr Carla and team are exactly what you want for your teeth. Professional, great attention to detail, really listen to you. Very clear and explain everything. Also joyful to be around. I can't believe how much of a difference it makes. Easy extended payment plan and tax back handy too. Thank you!
Hi Sine, Thank you so much for taking the time to review us, and in particular as invisalign is new to us here since Dr Carla joined us in Shelbourne. It has been a pleasure to look after you and we are delighted you are so happy with the results. We look forward to seeing you again soon. Take Care All the best From Jennifer & all the team at Shelbourne.
Fantastic experience: Not to go into details with the appointment and the treatment, but most certainly, I found a fantastic dentist in the person of Dr Karl Cassidy. I am really and truly impressed, and I am not easily blown away, beyond my expectation from start to finish. Everything from response time, reply from the reception, location, clinic, approach, skills, communication style, explanation of the treatment, response to my post-procedure inquiries. Most impressed with that first time, I felt a dentist is genuinely interested in the right thing to do for me. This was a great experience and looking forward to coming back. I can’t recommend them strongly enough for everyone. We badly need dentists like Karl and Mark, very few and far between.
Not much I can say in response to a review like that, except to say thank you! I'm delighted it seems to have worked out so well, and I've made sure the whole team are aware of your comments. -Karl.
Fantastic experience: All members of the team are incredibly warm yet super professional. I had the pleasure of being treated by Dr Carla who was incredible and completely turned around my fears and apprehensiveness. I cannot speak highly enough of them. If you putting off going to the dentist just give these guys a call you won’t regret it! I’m so glad I did
Hi Lyndsey Thank you for taking the time to write a review for us. It can definitely be daunting to come to somewhere new so it is lovely to hear you had a good experience with us. We look forward to seeing you back in the future. Take Care From Jennifer & all the Shelbourne team.
Fantastic experience: They are one of the best. I was quite surprised my wife got the tooth extracted within half an hour. Usually my wife is very much scared of the dentists but in this clinic it all went very smoothly. Thanks to the team. Now I am planning to visit for mine.
Hi Rahul, Thank you so much for the lovely review. It was a pleasure to look after your wife, and we are always happy to hear when patients have had a good experience. Take Care, Stay Safe From Jennifer & all the Shelbourne Team.
Fantastic experience: All the reviews are true! Dr. Kelly and his staff are EXCEPTIONAL, nothing short of WORLD CLASS. I’ve spent hours and hours at dentists across the world (#SoftTeeth), and Mark Kelly and his dental practice really are excellent. From digital xRays to ultrasonic cleaning to 2 (count them, TWO) screens for patients (one TV and another to show you things like your digital xRay or pictures of your teeth), I’m delighted to say that after 6 years of dental anxiety and avoidance, I’ve found my go-to dentist in Dublin. Can’t recommend Mark Kelly and team enough. This is how dentistry should be! Thanks for your empathetic, patient, well thought through and very openly communicated work. It is truly world class. Absolute LEGEND.
Hi Thomas, Thanks so much for your amazing review! I'm delighted that you had a good experience with us and you are so kind to take the time to write such nice things about us! Hope you are enjoying life in Dingle :) Take care, Mark.
Fantastic experience: Mark Kelly and the team are the absolute best. Apart from being friendly and really explaining procedures to you he also refers you to the best specialists within their field when he believes someone else would be better at helping you. I love that he has a blog and can show previous work he has done. I’ve been living in Australia for 2 years now and still haven’t found a dentist as great at Mark!
Hi Pernilla!! Thanks so much for your lovely review and apologies for only replying now! You are so kind to write those lovely things about us. I hope you are enjoying life in Australia and that you are keeping safe and covid free during these crazy times! Be sure to pop in and say hi if you are ever back visiting Ireland!! Take care Pernilla, Mark :)
Fantastic experience: I highly recommended Shelbourne Dental Clinic to everyone.I've got proffesional advise and new smile.Big thank you to dr Carla.All staff are very friendly and all visits were real pleasure. Thank you :)
Hi Marzena, Thank you so much for taking the time to write a review for us. It is always a pleasure to look after you. Hope you are still enjoying your new smile and we look forward to seeing you again in the future. Take Care From Jennifer & all the team at Shelbourne
Fantastic experience: Dr Mark and the team are the best. Extremely professional, always offering explanations of procedures, and extra kind with those of us who are apprehensive to going to the dentist. I'm very grateful to them and am never afraid to go for a consultation.
Thank you for the kind review Maria, we really appreciate hearing from our patients. As we come towards the end of 2020 it is lovely to hear you have a good experience. Wishing you a lovely Christmas and we look forward to seeing you in 2021. Take Care From Jennifer & All the team at Shelbourne
Fantastic experience: Have been attending here for last two years. Always so helpful, friendly and caring.
Thank you so much for the kind words Ronan, my apologies about the time I have taken to acknowledge your lovely review. Wishing you a lovely Christmas and we look forward to seeing you in 2021 All the best from Jennifer & all the Shelbourne Team
Fantastic experience: Omg what a fantastic service. I'm one of those anxious dental patients!! and I felt so safe and reassured from the very beginning of my treatment. This was my first time at the Shelbourne Clinic for an emergency treatment and I chose the clinic because of its amazing reviews. And omg the reviews were so right. The staff were incredible. A lovely friendly welcome at reception, my dentist, Carla and dental nurse Laura were amazing. The service was fantastic, efficient, and addressed all queries I had. I have definitely found my new dentist :)
Thank you so much for the kind words Karen. It can be daunting to attend somewhere new so it is lovely to hear we made your visit as comfortable as we could. It was a pleasure to look after you and we are delighted to hear you are happy to return to us in the future. Take Care Jennifer & all the team at Shelbourne.
Fantastic experience: Great dentist which I meet today with Dr Cassidy and nurse kelly They are so nice and give time to chat for me and my kids teeth problem and give good adivice Thanks to the reception Jenifer Also she is so patient to explain and listened Great team
Hi Lili, Thank you very much for your kind words and for taking the time to leave a review, we are delighted to hear you both had a pleasant experience. It means a lot to us particularily when we see young patients that we take our time so we are delighted to hear it helped. All the best, take care Jennifer & all the team at Shelbourne
Fantastic experience: A few years back I was looking for a top dental practice. Now I don't need to look anymore! Professional skills and patient rapport second to none, thanks guys!
Hi Cailean! Thanks so much for your lovely review. We were all delighted to read it and consider it a good sign if you are happy to continue to come back. :) Apologies about the delay in acknowledging your kind words, we are still trying to get back into the swing of things. I hope you have a nice day and stay safe. Kind regards, Jen & all the team at Shelbourne :)
Fantastic experience: Excellent, caring & professional service. I went to Dr. Carla, and found her to be wonderful - lovely manner, great advice and excellent at her job. Jennifer on reception is also extremely helpful. Highly recommended in all aspects.
Thank you very much Eileen. We were delighted to look after you and we look forward to seeing you again in the future. I apologise for the delay in acknowledging your kind words, we are still working on getting back into our routine. All the best Jennifer
Fantastic experience: Dr. Mark Kelly, his assistant and Jennifer from the front desk were all extremely professional, friendly and welcoming. It made my visit to the dentist seamless. This is the best dentist I've ever been to. Highly recommended.
Thank you very much for your kind words Nicolas, we were delighted to look after you. My sincere apologies in the delay coming back to you, we are just getting back into the swing of things. All the best , Jennifer
Fantastic experience: I became a patient of Dr Mark after asking friends for dentist recommendation in Ireland. By coincidence two of them were already clients of the clinic for years and spoke very highly of the clinic. From the minute you make your appointment until the minute you leave clinic you feel well look after. Dr Mark is fantastic, very patient and makes you feel comfortable during you treatment. The girls who work with him, are always lovely and Dr Carla who helped me with a toothache issue during this crisis is also fantastic. Personally, I can say this is the best clinic I have been to. Laine Tavares
Hi Laine, Thank you very much for your lovely review. It is so nice to read when friends refer their friends as it really means a lot to us. My apologies for not getting a chance to acknowledge it before now, we are just getting back into the swing of things here. It is always a pleasure to see you and we look forward to seeing you again soon. All the best Jennifer
Fantastic experience: Excellent experience overall. All staff were friendly, professional and efficient. Would highly recommend.
Hi Ross, Thank you very much for taking the time to write such kind works. My sincere apologies about not acknowledging before now. It was a pleasure to look after you and we look forward to seeing you again in the future. All the Best Jennifer
Fantastic experience: I hadn't been to the dentist in longer than I thought. I've had quite the works done in terms of fillings in the last month and I cannot Reccomend Dr. Mark and Dr. Calra enough. They have both done a great job to keep me informed, reassured and as comfortable as one can be at a trip to the dentist. They are the type of clinic that really want the best possible outcome for each patient and don't try to push any unnecessary work. I'm still struggling with symptoms in one bad tooth and they have been so helpful to try and find the best solution for my case, you are treated as an individual and with the utmost care. Truly first class service here. So glad I've found a good dentist in Dublin.
Ah thanks so much Enya for that lovely review - we really appreciate you taking the time from your busy day to write such nice things about us! We are really delighted that you are happy with the care you receive from us.... even if we are still dealing with your troublesome tooth! It is always a pleasure to have you come and visit us. Thanks again and have a lovely day Enya! Mark & all the crew here at Shelbourne :)
Fantastic experience: First went 10 years ago with my Wife, Now I bring my Kids - Both Dr Mark & Karl are fantastic dentists, calm, articulate & incredible attention to detail, nothing is every a problem to them & their team for their patients.
Hi Iain! Gosh... thanks so much for your lovely review - we are all smiling here reading it! It is always a pleasure to look after you and the family. We are just delighted that you are happy with our clinic! Take care and thanks again :) Mark & everyone at Shelbourne.
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